Asheesh K Dewan, MD

Excellent and caring physician. Our daughter has been a patient of Dr. Dewan for 7 years. He really takes his time during our office visits. The office staff is always professional and friendly.

Dr. Dewan is one of the best doctors I have had. He gets to know his patients, takes time, listens, and explains. He remembers your name and what you are doing in school as well as the ins and outs of your treatment. I always felt respected and comfortable at my appointments (I don’t go to him anymore because my treatment is finished).

Once again, one year later, we continue to struggle with what would seem to be the simplest of activities — prescription renewal. We started the process of our annual renewal needed for our child one week ago, as per insurance company regulations. It seems that fax issues, miscommunication and clerical errors haunt the office. These are practically the same problems we had one year ago when I left my last review. Last time we had issues, we were advised by Dr. Dewan to use Twistle to contact the office staff (which he is able to see) as this is the best way to communicate with the staff. We have tried reaching out via Thistle one week ago only to be bounced around from staff member to staff member. Novo Nordisk tried to reach out to their office via phone and got no response back. BriovaRx tried faxing paperwork for pre-​authorization for our insurance which the office claims they never received due to fax machine issues. We tried reaching out to the office staff directly by phone and got no response back.
This all started when we called BriovaRx for the prescription refill. Then as a courtesy to Dr. Dewan’s office, we reached out via Twistle to advise them that they would be receiving a fax from BriovaRx for a prescription pre-​authorization. All the office staff needed to do is to return by fax the pre-​authorization paperwork the insurance company needs in order to provide the medication needed for our child. But for some apparent reason, this is too difficult for the office to handle. When the staff sent the information back to BriovaRx, it was incorrectly filled out and BriovaRx requested the office resend the needed information which they have yet to do. Why is this so hard? Our child has now exhausted his supply of medication even though we started the process a week ago. Perhaps we should start one month prior to give everyone plenty of time to fix fax machines, get caught up with voice mail and take time to properly fill out paperwork. Unfortunately insurance won’t allow this to happen any sooner. Bottom line — It shouldn’t take 5 business days to return a simple fax to maintain a prescription that is routine. In the meantime, we are trying to contact the office to get information as to why the process is delayed only to be put on the ignore channel. So now, our child is officially out of medication and we, along with BriovaRx, Novo Nordisk and my insurance company, are waiting for any information that only the office can provide. We were told by one of the staff that if were not able to get an interim supply by Novo Nordisk, the office would supply us with medication to hold us over. That has yet to happen. It really shouldn’t be this hard.
I consider myself a fair and just person and I certainly wanted to come back with a positive review for the entire office this time around. I truly believe Dr. Dewan is an outstanding professional that really cares about his patients and their well-​being. Our child enjoys his company and we feel he is the best person for the job. Dr. Dewan, please look into your office procedures, equipment, and staff to make sure they are able to take care of the basics to avoid further frustrations from future patients and vendors your staff must work with.

If I could give this man 10 stars, I would.
My son was unexpectedly admitted to the ER on a Tuesday night at 5:00 PM. We had a diagnosis by 5:30 PM. By 7:00 PM Dr Dewan was there with a goodie bag, if you will, of items that we would be incorporating into our daily lives. We were in a scary situation but his good and lighthearted nature eased Mom and Dad’s apprehension immediately. He then came to visit us everyday that we were in the hospital.
After we were discharged, he instructed us to call him every night at dinner time to go over our day, until he tells us to stop. This is a man who I’m sure puts in long hours at the office, who has a wife and kids but he still is truly concerned about his patients wellbeing and understands that this is a ²⁴⁄₇ job. It is so rare to find a medical provider like Dr Dewan.
Even before we left the hospital my insurance company was balking at one of the prescriptions that was given. They needed a pre-​auth from Dr Dewan. They sent that over immediately and we were able to pick up the script in a timely manner.
I waited to write this review until we visited his actual office because I’m a true believer that a Doctor is only as good as his medical staff. My first encounter with Maria was a pleasant one. She was able to send me our new patient paperwork (literally while we were still on the phone together) so that we could fill them out beforehand. Once we got to the office she was able to fill out our FMLA paperwork while we were checking in. We did have to pay $ 30 for them to be filled out on top of our office visit co-​pay. I grumbled a bit in my head but hey, nothing is free in life. The man who took is back was competent and was able to get height, weight and blood pressure on my son (he likes to give strangers a hard time).
We were given an app invite so that we can communicate with him ²⁴⁄₇. I can’t wait to get that up and running. He said even if we just wanted to send him a picture of us in Hawaii we can. It’s not just for medical questions :)
We were seen at our appointment time. That is a rarity for the middle of the day.
You can’t go wrong with Dr Dewan. Great
guy and great staff! Good job guys!

Dr Dewan is he best. He’s done the work to motivate my daughter to take ownership of her ailment, better than my wife or I ever could have, and I believe when she looks back she’ll recognize him as one of the most influential people in her life. It makes such a difference when a doctor develops a relationship with his patient and understands them enough to know how to motivate them. He even took the time to recommend a geometry tutor for my daughter and I think one of the happiest moments of her life was when she completed her first proof! I highly recommend him.

We went back for another appointment. Like him or hate him it makes no difference since he is only one of two pediatric endos in town. The third visit went much better than the first two (Initial appointment and lab results appointment). My son will need growth hormone and Dr. Dewan was willing to help me get the growth hormone for him. We are currently battling the insurance to get the medication approved. I was very impressed that he has been so willing to help and fight to get my son the growth hormone medication he needs to help treat other medical issues.
One major issue to be forewarned. The waiting room in the lobby is SMALL. Also, even though he is a PEDIATRIC endocrinologist, the waiting room is NOT designed for children. Make sure you bring something to keep the kids entertained while you wait in the lobby.