Auto Pro

The absolute best service I’ve ever received from the mechanic was from this shop.
I took the vehicle in because I need to get a simple job finished. I already knew what the problem was because I had the job estimated and diagnosed at the actual dealer service center.
When I got to the shop the manager owner whatever he is die responsible for running the operation Kinsey, said he would look at the vehicle for free. That by itself is amazing.
He then looked at the vehicle and gave me a diagnosis of the problem. It turned out that the dealership was pretty accurate in their assessment. His cost was much less.
Flash forward to after the part was in in the work was done. I got a call from the shop telling me to work is completed, and the job would be actually several hundred dollars less, because they didn’t need to do all the work they thought they did. It turns out there with fluid somewhere from a leak that made it look like more needed to be replaced then was necessary. This means that they could have easily charge me more money and I would not have had any clue.
I took the vehicle to them again, when one of my brake lights would not light up. The same person Kinsey took a look at it and then one simple operation, taking off what ended up being an aftermarket accessory the dealer and put on, and fixing the light free of charge in about 30 seconds.
No charge, just an extremely happy customer in me.
It’s not everyday that you made an honest repair shop, but this place is absolutely amazing and I recommend it to anyone who doesn’t know a lot about vehicles, and is afraid of getting ripped off.

I went to Auto Pro after reading reviews. I needed to have my brakes checked when my brake light went on. Turned out I was low on fluid and they filled it for me and I picked up my car — no charge. Yes, they filled it for free! I decided I would use this place whenever I needed a repair. Have been going there and every time something is wrong with my car and usually when I need an oil change (they are only open M-​F 8 – 5). I never feel overcharged and the work is always on time and excellent. Estimates are spot on with what you are charged. A good business model — reasonable and honest. Seems like people going there have been going for years, and I can see why.

Great place have had my SUV worked on for years here when needed mostly oil changes but have had brakes done also i have a Toyota. Its in great location easy to find and I have refereed a few family and friends to go here and they all say same thing great to find an honest auto shop in this town. Every time i took to Toyota they would find a million things to fix and want to charge me arm and a leg… and its across from the Palms u can go eat while your car is getting worked on or go to movie…

I have an older car so this shop is like a second home to me and that being said I have not once felt like I have been taken advantage of me! Honest, Integrity and great customer service goes a long way

Being a car guy myself I found that Kensy was extremely helpful and professional with his assistance on my project. I appreciate when shops can give you honest and reliable feedback that just makes sense. I would recommend these good folks based on their honesty and integrity!

TERRIBLE! Do NOT take your vehicle here! The owner is a jerk! Rude, disrespectful, sarcastic, and has zero integrity! I brought my vehicle in for repair and the mechanics damaged my car. Of course, they denied causing the damage! I thought he would at least offer some options to get the damage repaired, but instead he shoved me my keys and said «WE didn’t do that, take it somewhere else». To top it off… the repair that was done DID NOT fix the problem. They just guessed what the problem might be. In the meantime I’m paying for their incompetence and extremely bad customer service. So if you want quality service and good customer service… this is NOT THE PLACE TO GO. TERRIBLE. TERRIBLE…TERRIBLE!

Went in today I wanted to change fluids, spoke with a guy with glasses who works there, don’t know his name, no name tag, he sounded like he didn’t want to be there by the tone of his voice of saying «what can I do for you», had a bad vibe already… I explained to him I wanted to change some fluids for my car, showed him a list of fluids I needed done. He then says «ok» with a bad vibe… I then stated to him I have my own oil, after saying that. He stated «we don’t that, we use our own oil». I asked him what kind of oil is used? He stated «Vavoline». I said thank you and left. When you first step in to a shop and the way that representative says how may I help you? Will explain if you have a good or bad vibe about that shop. Great customer service starts that second when walking through that door. You would think with great reviews on Unilocal,you would follow a recommendation, I followed the recommendation and was disappointed. 1 star for that guy who was at the front counter with the glasses for people skills…

I just went here for an oil change after Terribles screwed me for the last time on lying about the price. Auto Pro offers great service at a great price. Their facility is clean, the employees are professional and nice, and you can tell they’ve been working there for awhile. I will definitely go back. And I used the 10% off on Unilocal

This place is the first place that I left completely satisfied. Got my oil pan, door, and brakes fixed. They did a good job in a timely manner and price seemed fair. Will go back for anymore problems in the future and I hope they will remain 5 stars.

I won’t take my car to any other shop. The work is top notch and fair. Locally owned is even a better touch and will support their business with every vehicle I own. They definately know their stuff.

This place Is FANTASTIC, SPEEDY, and provided WELL PRICED SERVICE! Auto Pro was recommended to by a friend and he advised me that they were really good and honest… HE WAS RIGHT! A girl needs a tip like that because It’s soooo hard to find honest businesses now at days especially when It comes to auto service.
This place Is locally owened and located right In front of the Palms Hotel.
After a tune-​up «BB» (my car) is running much better!

I mean it when I say this place is as good as it gets– they have worked on every care I have ever owned and I have never been disappointed. I send all my friends and family there and they have had the same experience.

I pulled out of the Palms and was listening to my car’s brakes sing a grinding song that sounded expensive. I noticed Auto Pro across the street and decided to stop in and see what they had to say.
I was happy to learn they could fix my brakes for much less than I was prepared to spend. I waited in their waiting room watching TV.
It didn’t take as long as I thought and I was back on the road. This time it was me singing because my brakes worked great and I had cash left over to take my wife to dinner.
I recommend Auto Pro as a honest garage with a helpful staff.

I got my car’s oil change done here before I drove from Las Vegas back to the San Francisco Bay area, and I tell you, this place has excellent customer service. The people are pretty friendly, and it did not take long for them to finish changing the oil for my car. Not only that, they are not like other oil change places where they hassle you to do other stuff to your car, such as changing your air filter or other stuff that you don’t really need, just to make some extra buck. I highly recommend this place. I just wish that they have a WIFI like those other places. At least you don’t get bored waiting. But well, at least the service was so fast that I did not even get to that state of mind.