Baskin-Robbins

I was getting a birthday ice cream cake for a coworker. I looked into the freezer and found exactly what I wanted! I paid for it and told the guy behind the counter what I want written on the cake and that my husband will be picking it up at the end of the week. Five days later, my husband goes to pick it up with the receipt and the girl behind the counter has no idea about it. Tells him there’s no cake, no record. After some confusion and frustration, my husband points out a cake in the freezer. He had to wait for them to write on the cake… When he brings the cake to me, it was priced $ 2.00 cheaper than what I paid for. The cake was delicious but our experience was terrible! Isn’t this part of what they do besides scooping ice cream??? We like coming here for ice cream but my first experience getting a cake to pick up at another time was disappointing.

I have to say the young people that work at the store are some of the nicest most professional that I come across. I travel a lot and I’m on all sides of town all the time this Baskin-​Robbins has the cleanest nicest staff of any Baskin-​Robbins that I’ve been to they wash their hands every time they touch anything they are so nice and polite and professional if I were the manager of the store I would be very proud of these guys. every time I’m here they’re always consistently polite helpful and fast. I usually don’t check into Baskin-​Robbins but I decided I’m gonna start just so I could show the manager that I’m there a lot. it’s a very good store with very good young people. I highly recommend this place because of the staff Baskin-​Robbins is delicious either way

Nice clean store. Good location. Didn’t seem to busy when I went in the middle of the afternoon. Parking is not an issue as its in a shopping center. They don’t have the best deals on pre packed quarts. SoCal had better deals. 2 for 10 dollars.

Baskin-​Robbins Ice cream! Reflecting on childhood memories always brings me to those special days when my parents said «How bout some ice cream?!» Baskin-​Robbins has always been my families ice cream destination of choice. Although the foodie in me likes to try new places, I find myself thinking of those 31 flavors often.
We stopped into the Blue Diamond Rd location and found the staff polite and quick to fill peoples orders. My childhood fav is the «Pralines ‘n Cream». But today I tried something new and went for a two scoop waffle bowl. One being «Baseball Nut», which is vanilla ice cream and cashews with a black raspberry ribbon running through it. Delicious! The second being a scoop of «Cherries Jubilee», cherry ice cream, with big cherry halves, and a hint of rum flavor. My guy had the waffle cone and two scoops of the «Peanut Butter ‘n Chocolate» which he enjoyed, but I thought tasted far to peanut buttery and not chocolaty enough at all. But, that’s why they have 31 flavors! There’s a flavor for everyone to make their own. And you should!

This was the worse experience I’ve ever had at this location. I stood in line and waited patiently behind a big family. Another couple walked in behind me shortly after. The worker was a heavy set, white male with facial hair who made eye contact with me. He looked at the woman behind me and asked if he could help her. I feel so disrespected and discriminated against. I will not be bringing my family back to this location. It’s a shame because we frequently eat at the Ohana BBQ next door. Needless to say I walked out empty handed with very disappointed children.

I haven’t had BR since I was a kid.
So when I lived in Vegas for a few months and craved ice cream, this was the spot!
It’s pricey, but I mean, aren’t all ice cream joints?
The staff here is always friendly and attentive. They’re also always in stock of the flavors I want.

Baskin robbins is da bomb ! I am a sucker for the world class chocolate cause it is always so creamy. The ice cream is really good and they are constantly coming up with new ideas, such as their recent promotion of the coke float. Sounded pretty good but I opted to try there flavor of the month Oreo cake batter. Honestly it was the name that sold me. If it wasn’t for the name it would have tasted like a regular Oreo ice cream .
The service was awesome, and they were super friendly and helpful while sticking to the pink spoon pledge. (allowing you to sample any flavor for as long as you want) and me being an indecisive person, felt like it made my choices easier while not making me feel bad about trying so many .
I think they need a little more seating in here but it is understandable since it is a small area.

I get that Baskin Robbins is a chain, but the service here deserves no less than a 5-​star review. I came in to order an birthday cake, and thumbed through a book of different cakes, most of them were themed for children which was a mild bummer but I ended up ordering a classic style cake. I got to pick the colors of the cake as well as the borders– not to mention the cake and ice cream flavors. There isn’t a huge selection, but hey– it’s still ice cream cake!
I was on my way home from San Diego the day before I scheduled to pick up the cake, Anthony (I think was his name) called to confirm that I wanted the cake next Monday. I freaked out for half a second before he corrected himself, pickup was tomorrow. Phew! YES!
Jamie was behind the counter when I went to pick up, she was great and was able to write a nice happy birthday on the cake since I didn’t have the cake topper I planned on getting. She even fixed a border that didn’t look perfect. What more could you ask for.
Oh. The cake was delicious and serves more than it seems. The medium round really does serve 12 – 16.

I called at 9:25 on a Thursday night and asked what time they closed. The young girl on the phone said «we close at 9:30». I thought, 9:30? Who closes at 9:30? So we decided to stop by since we were already heading that direction. We arrived at 9:28 to see that they were getting the store ready to shut down for the night even though the sign on the door said they closed at 10. Obviously they didn’t want to serve us. When my wife called the girl out she blamed it on her coworker. Lazy.

good ice cream but small place. if it had a little more space would have been nice to sit and eat the ice cream

First of all, I come here with my family and walk into a crowd of people in line. There was an older lady, Im guessing the «owner» that came to help us, I got 1 kids scoop and 2 regular scoops of Ice cream. I was getting ready to pay when the lady handed me my last scoop of ice cream saying «Have a great day». too me I thought that these scoops of ice cream were on the house being as the bigger group before me was still in front of the cashier paying. I said «are you sure?» to the lady when she replied, «Have a good day» In my head I was thinking. wow what a kind lady to give us free ice cream. then I walked away and sat down with my family. I told my husband this and he said he would leave some tip just because he wanted to be nice. As we walk out and my husband places the tip in the tip jar, the lady said to me. «oh I still need to ring you up, right?» I was in shock… on top of that I felt so humiliated, thinking that these scoops of ice cream were on the house… She asked me if the tip my husband left in the jar was the money we were going to use to pay for the ice cream. I told her no, he wanted to leave tip. She was gonna ring me up with two kids scoops and a regular scoop. I corrected her saying two regular scoops and a kids scoop and paid my $ 9 bill. I am not the type of person to run out on my bill and I was more than happy to pay in the beginning. She confused me soo much on top of making me feel like a complete idiot. maybe I missed her saying to pay later on top of the loud crowd, but I was humiliated… Horrible customer service… She also gave me «expired» coupons, telling me it would still be valid. which if I ever go in here and get humiliated again by having expired coupons. I don’t know what I would do… Needless to say. I am never going to this baskin robbins again after the customer service that left me feeling horrible!

First impression walking into this Baskin-​Robbins was that they seriously needed to mop their floors. Seriously, it was THAT disgusting! The teenagers working seemed less than thrilled to have customers. The ice-​cream is the only thing that gets a star here. This place needs better employees and better management!

Not a bad cone yet…
Been here a handful of times, most recently it was for the $ 1, $ 2, $ 3 deals. We all got 2 scoops for $ 2 (a deal compared to usual price). Ice cream always seems fresh and not hard…

Got a hankering for a banana split on the way home… Decided to stop here and give in to my desires. Got a banana split with peanut-​butter and chocolate, pistachio and rocky road, caramel topping, whip cream, nuts topped with cherries. Got served super quick, clean place, really nice counter girls, especially the cut blonde that helped me and even offered to help me finish my monstrous dessert. Lol. I think i finished it in about 5 mins flat…
Interior was well lit, clean tables and chairs, quick service and clean bathrooms. The service was what made it 5 stars.
Im such a sucker for peanut butter n chocolate from baskin robbins.
Cheers!
–MikeB

Stale ice cream

We are barely 3 weeks into the NFL season and this Baskin Robbins was out of Quarterback Crunch. The teenager working at the counter blamed it on the warehouse being out of it yet a BR over in Henderson has plenty of the stuff.
Also this BR only had one chocolate dipped waffle cone in the place at 1:30 in the afternoon. Can someone tell me that’s a warehouse screw-​up too?
The only thing keeping the clueless and surly teenager who was working from getting a 1 Star review is the fact that I love their ice cream. And pralines and cream is always worth a star, no matter where you get it at.

They have the glorious kids scoop for people who can not handle atomic sweetness. I am one of those people. When my sweet tooth beckons and my freezer doesn’t have my backup of Häagen-​Dazs and stale cookies won’t suffice, Baskin-​Robbins calls my name. Like the Sirens luring Odysseus and his men, I’ll drive out of my way for a scoop. Yes, I know, I can probably buy a pint for that price, but I’m blessed with beer belly and man titty genetics. Sorry, I’m not sorry.
They offer several flavors and monstrous concoctions that will definitely induce a sugar coma. From classic chocolate to daiquiri ice, everyone should be pleased. During these sultry Las Vegas summers, the nostalgic Baskin-​Robbins provides temporary relief until the heat caps off.

Even with a bus load of people outside for the special deal going on, they managed to get my order taken care of in an appropriate amount of time. My order had scoops containing Reese’s Peanut Butter cup, red velvet cake and gold medal ribbon. This was definitely a winning order, so good. If I were to order another triple scoop ice cream, it would all be gold medal ribbon, even over my usual favorite of Reese’s Peanut Butter cup flavor.

Ice cream is the bringer of joy and with 31 flavors how much more happiness can you find? Each month they rotate a new flavor in while keeping around the classics. During the summer, I look for light flavors that captivate the palate. The combination of citrus and berry is classic and Baskin Robbins does not disappoint with their lemon-​blueberry yogurt.
Again, the attendant behind the register makes the ice cream experience. A bubbly girl makes my yogurt taste better. No bitterness or resentment served up with my frozen treat. Just the way I like it.

Got my fix of 2 scoops of cookies and cream in a waffle cone!
I could taste the cinnamon in waffle cone and the workers were making some too while I was in there.
I think they use the same kind of batter to make funnel cakes.
Mmm…