I stopped going to this Burger King cause of the rude, ghetto, unbelievably bad customer service at drive thru… gave them 3 chances and stopped going. Tonight decided to try again due to a craving of their original chicken sandwich. The lady working drive thru was great. Her voice itself was like no other I’ve ever come across at this location… you could hear the smile in her voice, she was very polite and patient. Even when i pulled up to the window, she greeted me with a huge smile and warm hello. My order was going to take a few minute so she politely asked me to pull up front and my food would be out shortly. Not even 5 minutes later, a gentleman came out with my food, thanked me for waiting and wished me a great evening. While checking my order, i overheard him go to a lther car and explain their food will be out shortly cause one of their items takes a little bit to prepare and he thanked them for being patient. I wish i got both their names so i could send a message to their corporate offices… maybe I’ll go back one day and get it. 5 stars for the great customer service…
Sarrah Jean M.
Évaluation du lieu : 5 Las Vegas, NV
Had to come in, cause they re-model the whole place… I also used my app for coupon. Food came out fast … The whole place looks clean
Rahshay E.
Évaluation du lieu : 1 North Las Vegas, NV
I stood at the counter in front of the register for 10 minutes. No one was at the register, then a employee came to the counter called out a number looked at me then walked away & continued her conversation with the other employees. I was never acknowledged. This location has no customer service and I will never come back. I simply went to Taco Bell & they immediately greeted me & even gave me a larger soda because I had to wait
Becky S.
Évaluation du lieu : 1 Henderson, NV
Went through drive thru 10:14am Feb 232016. Bad bad bad coffee. Already pulled away and not worth turning back.
Tyler T.
Évaluation du lieu : 3 Fort Myers, FL
Do not go in for lunch unless of course you want to listen to everyone in the back complain and argue about working and fellow employees, this is not the first time this has happened like come on’ also the fries are always old i usually have to tell them fresh fries not like burger king fries are good anyway lol…
Daniel S.
Évaluation du lieu : 2 Henderson, NV
I love biting into a whopper with cheese, rodeo fries, or a Bk muffin. However, I do not like biting into human hair. When I ask for a breakfast sandwich, I want it with ham, egg, and cheese and no human hair. Today, when I was eating the BK breakfast sandwich and hash brown fries, I unintentionally bit into two pieces of human hair. That is disgusting and a red flag for quality control. I am leaving this Burger King at 2 stars because my other 27 visits since joining Unilocal in 2011 have been okay. Plus they have Seattle’s Best. Human hair in my food is a poor example of having it your way. I bestow this location with a minimum 6 month suspension. Today is April 6, 2015 making October 6th, the next time I can return if I do. In the meantime, this Burger King seriously needs to invest in hair nets.
Sean M.
Évaluation du lieu : 1 Las Vegas, NV
Talk about the worst customer service on the planet. Walked up to the window three different times by three different people even one was a manager. Never said hi never said wait a second nothing I’ve been sitting here for about 15 mins now. Terrible fast food, not fast at all! !
Samantha G.
Évaluation du lieu : 3 Las Vegas, NV
Bring back the chicken fries! Pretty please? Those were the greatest thing to happen at a BK. But alas, they are gone. The Icee Coke still exists, though. And hey, those chicken nuggets aren’t too shabby. If I close my eyes, it’s almost like a chicken fry. Get the buffalo AND ranch dipping sauces. Makes for a tasty treat. This particular location is fresh and new feeling. The drive-thru always moves quickly. The staff aren’t exactly perky and friendly, but who can really blame them. A correct order is all I’m after.
Barbara P.
Évaluation du lieu : 5 Las Vegas, NV
Visited today because I waited too long in the day to eat. I ordered all my items from the dollar menu. Food was hot, freshly made and the zesty sauce is great. I am glad I stopped!
Raymond B.
Évaluation du lieu : 1 Henderson, NV
Worst service ever! There was no ice in the ice machine, the soda machine was broken, the food was cold even though it took about 15 minutes to prepare and get to the table. The staff were rude and every time I have been here they aways mess up my order.
Alexa V.
Évaluation du lieu : 1 Las Vegas, NV
What can you expect from a Burger King. Our food took 15 minutes to come out, whatever. There’s no ice in the ice machine, we told them about 3 times, they said they will get right on it about refilling it. We are now halfway through our food there is still no ice & we are having warm soda. Yum! Hate to name drop, but we asked a girl named Alexandria for some honey mustard & she completely ignored my younger sister. That’s a little rude. She is also the one we told about the ice. Her & what looks like to be the manager are the ones we told. Still nothing happened. There are about 5 employees standing behind the counter just talking. One is just playing with her hair & another one is biting her nails. Ew. You think one of them can put ice in the machine. At least our food came out good. But like I said, what can you expect from a Burger King… I am now about to leave & they are finally slowly about to fill the ice machine. But they look pissed about it. Jeeze, this is just ridiculous. We are now leaving with warm soda.
Gina C.
Évaluation du lieu : 5 Las Vegas, NV
What can I say its Burger King! Drive through moves pretty quickly.
Sandra L.
Évaluation du lieu : 3 Anthem, Las Vegas, NV
Ok So I just went here and there was this guy who order no salt on his Fries and the guy in the back. Some guy kid with glasses said to another guy. You know who orders no salt on fries A Holes really dude, first if all I order no salt also, not because I want them like that but because I have high blood pressure and I’m on a low sodium diet. Get your facts straight idiot.
Darren S.
Évaluation du lieu : 3 Las Vegas, NV
Fountain drink machine is down, no big deal. The problem with that is nobody in the back can make a drink order. They give us the wrong drinks then never put ice in them. Who serves soda with no ice??? We tell them the correct drinks and ask them for ice in each. Lady returns with one with ice and one with no ice. So basically she poored one out and refilled it for no reason since she put the same soda right back in it without ice. How hard is it!!!
Jay A.
Évaluation du lieu : 4 Las Vegas, NV
Ok so it’s a Burger King, so you know what you are getting. This one is clean and has a great staff. So if you are in the strip mall shopping, stop on in for a snack or meal. Live it up you are in Las Vegas for cryin’ out loud!
Jason W.
Évaluation du lieu : 4 Las Vegas, NV
It’s is a good place is you like the originals that BK serves. The original chicken sandwich
Darth V.
Évaluation du lieu : 1 Henderson, NV
3 people I know, including myself, have had food poisoning from this establishment. Figure this shit out BK… It could be from that so-called«cow» meat that you use, poor work ethic/carelessness from the employees, or as a fast food conglomerate, health of the consumers is last on the priority list. People, do not eat this trash, it is disgusting and is a slow killer…
Michael K.
Évaluation du lieu : 3 Las Vegas, NV
Up until recently, Burger King had probably the worst coffee in the world. After seeing TV ads for a «New» coffee that the fast food giant was offering, I decided to partake in all the hub bub. It also didn’t hurt that for this promotional period, they would be offering 25c small coffees for a couple weeks(Note: at the time this review is being written, this deal has expired, so they are normal price). The new coffee was OK. It wasn’t exceptionally strong as a DD, but it didn’t taste like what you would get at a jiffy lube while you are waiting for your car to be serviced. It had an extremely mild flavor. I don’t like this location because when you are trying to head out in either direction on Serene Ave, it feels like a death trap, with a steady stream of cars coming from both sides on this busy street.
Mike F.
Évaluation du lieu : 4 Las Vegas, NV
This is a stand alone BK in front of the Home Depot that is part of the massive WalMart/Home Depot compound just south of the 215 and Eastern. I find it hard to give high ratings to most fast food places, since it is just that… a fast food establishment. I don’t come here too often but I’ve always gotten solid, friendly service here. In the over 7 months I’ve been coming here on and off, I can’t say I’ve had a bad experience yet(*knocks on wood*) Aside from that, it is your standard BK location. The building is a bit newer and a bit cleaner than some others, but nothing extraordinary to set it apart from others like it. But still, when I get that occaisional jones for some tatsy chicken nuggets, they will see me again! lol 4 stars.
D C.
Évaluation du lieu : 1 Las Vegas, NV
We have not had Burger King in years, and decided to give it try. Quite a mistake! We even had a «Buy one original chicken sandwich and receive one free.» Wow. This was the worst excuse for a sandwich ever! Some type of microwaved patty. Absolutely horrible. The fries were terrible as well. Do yourself a favor, cook at home!