Burger King

Went on New Year’s Day to pick up a quick lunch while cooking a large dinner for friends and family. I went through the drive through. Almost nobody there, only one car ahead of me and I was #40 0n my receipt so I know the people working there had plenty of time to get me food done well. I was treated politely and got my food quickly as expected. When I got home and opened the bag is when my expectations were not met. Very poor food quality. Dry chicken sandwich, wilted lettuce, no condiments. Squished Whopper and cold fries. It looked as if they were down to the last buns in the bottom of the box because both sandwiches were flattened. Either that or someone purposely squished them flat. Then they were wrapped and served with old cold fries. Not worth the money for such bad food. Don’t make the mistake of coming here, do yourself a favor and go down the street to In-​and-​Out for a good burger.

Nastiest window staff… No napkins… Had to ask for my drink… Can’t believe I stopped and and was blown away about the teams lethargic attitude… You guys definitely made an impression on me!

My husband and I frequent the Burger King on Warm Springs in Henderson normally with satisfaction. A few days ago, we had an issue with the meat being dry and when we called to speak with a manager, Phillipe was very quick to handle the matter to our satisfaction. The restaurant is clean. We will continue our patronage.

Cane in for a crispy chicken sandwich and French fries a quick snack because i haven’t had any from Burger King on a very long time
Well experience was horrible after 18 minutes of waiting they realized i was waiting in my order they tried to hurry and the starting to screw i got a frozen spicy chicken sandwich NASTY French fries cold
Only great item in the menu my SODA
What experience

They messed up my order… And still get 5 stars the manager on staff is the definition of customer service… I have dined at 5 star resorts where the manager had no wheres near the kindness this manager showed me today… Russ was his name and he resolved my problems swiftly and professionally. Definately was worth my money and felt they actually wanted to earn it and not just treat me as an one customer in an asembly line of customers, i felt as if i actually have a voice in this little fast food place… Well done Russ!

Pretty ridiculous that they don’t close til 10pm yet the children’s play area and half the dining area is closed off at 730pm. They must never change the oil to the fryers either cuz everything out of it looks and taste nasty! This burgerking is definitely a joke!

This is a nice BK. The building has been remodeled and looks great. The inside is pretty and looks very modern. They have the usual seating as well as a little cove with couches and cushy seats to sit and have a coffee. The playground area is nice and big. It is 2 stories with a lot of room for the kiddos to run around in. There is pretty limited seating for adults though with only 3 tables available. Another bonus was the new automated soda machine. I love these machines and the abundance of soda choices. Yummy! Overall it was a nice BK as compared to the others I have visited.

Good Chicken club, fries were hot… just couldnt understand person on intercom clearly. over all it was OK

This review is based totally on one thing and one thing only. OK. Maybe two things. When you go to Burger King, you know what’s coming. I got a Whopper combo. And decided to give the new Chicken Parm a shot. I don’t know what they are trying to pass off as marinara, but its not even close to being good. Now for the next complaint. The lady at the window asked if I needed ketchup. Good job on that. Usually you aren’t even asked if you want it. My response was yes. A LOT OF KETCHUP, please! So how many do I get? Four. Four! You have to be kidding me! For a Whopper and an order of fries? Tsk tsk tsk.

Ok, BK, really? Now Im not one of those little food snobs, and Im a cheap beezy so after paying outta my butt for my car here is where I came for a little treat!
I only came for a ice cream sundae after Savers, and I went through the drive through. Now they recently remodeled this place, and its like stupid the way they put the exit right by the exit onto Lake Mead. You would think they wouldve made the opening big enough to enter AND exit, alas there is a sign to not turn into the drive thru… OK? SOOOOO if youre going to try and enter after leaving Chase, Savers, or any of those places you technically are supposed to go all the way around to enter. I was like wtf? and just went through anyway bc I had already pulled half way in. So I proceed to order my ice creams and the guy was ok, not amazing or super nice just ok. Service was quick but he gave me a dumb look when I asked him for a cup holder for 3 sundaes and a cup of water… hello bro! I dont have 4 cup holders!
Anywho ice cream was yummy as usual and service was semi quick, not bad, just a weird drive thru entrance, and a huge slope going down the drive thru. haha. Ill probs come back, I do love their 1 $ sundaes!

While I swore I’d never write up a fast food chain review, I have to give this location a nod, as it had no reviews, and frankly, it deserves the compliment.
Reason being? I got very courteous, very polite, very efficient service. The guy who was behind the drive-​thru window this last Monday was as polite as he could be. I don’t know whether it was the result of a competent manager training program, or his momma simply raised him right, but I usually don’t expect compliments when I get an average fast food burger. Nice kid.
Plus, my order was completely 100% correct, and I simply have to make note of that. While every experience down the road may not be as favorable or as agreeable as this one was, you have to give credit where it’s due.