Chili’s

I came in today for lunch and there was no one to greet and no staff in sight. The place was packed but many of the tables had no food nor did they have refills. So I left and went next door since I was on time crunch for lunch.

Done with Chilli’s.
The food here is subpar. The fish tacos had a moldy taste. The triple berry desert was under cooked and cheap (the waitresses even commented it didn’t look good but then did nothing). The service was off several times on various requests. They claimed to be out of house tequilla requiring a 3 dollar up charge on margaritas. But even with all this it’s Chilli’s right?
Nope — get ready for the hard sell tactic of the waitresses standing at your table, ringing your bill on a tablet, her calculating a 20 percent tip and adding it to the bill, and then standing table side and asking if that’s okay. Really? It’s such a tacky move I will never again go to a Chilli’s.
Now, the waitresses was average with a good attitude, but the food was horrible. Do you really want me to explain why 15% would be generous?
Fine, pressure people to overpay you, but don’t expect to see me again.

The host Damien does a great job, excellent service, much rather have him then the host Jacqueline. Always noticed Damiens around and doing his job, unlike Jacqueline, whos no where to be seen. Horrible service from her, and attitude and everything. If your gonna be a bitch about your job why are you a host?

I visited on 6÷14÷15. Shawn was my server. He was very nice, attentive&professional. The bartender who was on duty was nice as well. The restaurant was very neat&clean. I let Shawn know that it was a shame that I had to travel from unpleasant servers& a dirty restaurant (Inglewood) to Vegas to get proper treatment. I will return to this location. Good service all around.

We ordered food to go and it took forever on what looked like a slow night. The burger was dry and bland, and the seasoning on the corn was gross. My husband ordered ribs and they were just ok. They were chewy and seemed old. We had walked so far from our hotel that we didn’t want to go back to complain. Even though we used a gift card to pay for the meal it was a waste!

Food was good but terrible service. Adolf was a rude waiter that called me a liar and had me wait more than an hour to get my food. He deserves to be fired. It would make chili’s a much better eating establishment

A pretty standard Chili’s in terms of available seating, food options (and prices), and service. Nothing Vegas-​special about it beyond the view of the Strip, but the normal great Chili’s quality applies.

Only go here if you have A LOT of time to kill.
Came in at 930pm with my gf took them 15 minutes to seat us witch made no sense since the dining area looked dead. We were seating at 9:45pm and took them 20 minutes to come and take our order, ordered an appatizer and drinks the drinks came fast.
We ended up walking out of the restraunt at 10:58 pm

Came here for lunch and the waiters are very attentive and polite. I had the white spinach queso which was good and the quesadilla explosion salad which was fresh and very good. The berry margarita was good as well especially for a chilis because I always find there drinks to be weak but here it was pretty strong which is always good! :)

Honestly I needed a place to watch the playoff game, so I walked into the nearest place showing it. Luckily my girlfriend and I were seated with an outstanding waiter, Vinny. He really gave us the best service we’ve ever received from chili’s. Food was great and hot, he frequently asked if everything was okay or if we needed anything. I can’t lie, Chili’s is Chili’s, I really just wanted to give my man Vinny the recognition he deserves with a little appreciation due to the great service we received. We will definitely be coming back to this Chili’s just for the great service Vinny provides.

10 minute wait to be seated and this place was dead. Seated near bar and waited 20 minutes and not 1 person acknowledged us. No hello be with you in one minute. This place had no ac on I swear. It was hot as hell inside. Moved to the outside and we waited an hour for our food but remember this place is dead. Server said kitchen is extremely behind. I walked out f*** waiting for this shit. I’ve been a server. I know the difference between busy and lazy.

Can’t really say more than be for food was great service great 5 star all the way we was here back in October and agin in March dinner was great thanks to every one working tonite 3-​3-​2015

Amazing location on the strip w great view. Plenty of seating w tons of TVs. Our service was a little off but it was late n servers were probably tired. Had the fajitas n they gave me some hard cold cheese n then overcharged us but corrected the error. We will be back.

I was going to write this awesome review about this place but I see that my gf beat me to the punch with her review just below mine.
Thanks Chili’s! Always a good time with family and friends.

Why 2-​Star rating? Because of the horrible service.
I came in for dinner with my 2 boys, and requested for Strip view (it wasn’t busy at all, plenty of empty tables around). We were offered the patio table, which we took happily. We’ve been seated for about 10min with no server to greet us, but since my boys were busy drawing their kids menu and I took some pictures of the view, I didn’t mind it at first. Only until there was a couple who came and seated at the table next to us who got greeted by a server immediately that I started to get irked. He told them that he’d be back, as he had some dirty dishes on his hand. When he came back, he took their drink orders, and proceeded to go back inside until I stopped him and complained that I have not even been served since I got in about 10min ago! He was apologetic and then he went inside, and sent another server to serve us instead! The nerve of that guy!
So when the other server asked for our drink, I asked for the manager. He proceeded to do so, but never came back to take our order. The manager himself didn’t show up until some minutes later (I think about another 5 – 10 minutes), in the meantime, when the 2^nd server came out, I asked if ANYONE will take our order at all. He said that he was under the impression that I wanted to talk to the manager without ordering anything. OMG! He didn’t even bother to check or ask, just making his own assumption!
When the manager came to our table, his explanation was that 2 servers were assigned the patio area, so that’s where the confusion started, since one server thought the other already took care of our table. The manager ended up taking our orders instead. Honestly, if it was not because my boys wanted to eat at Chili’s, and that it was not past 7:30P, I would walk out and find another restaurant nearby!
The food was good, as what other Chili’s standard, but service is truly lacking! When the food came, I realized that none of the server even gave us utensils and napkins that I had to ask for it. Really, are we supposed to eat our food with our fingers (I ordered steak & salad)??? And when I asked for hot sauce, it didn’t come at all — not until the server came out again to see if I needed anything else that he realized that he forgot the hot sauce!
When the bill came (for those who wondered, no, I didn’t get any discount from the manager on my bill), I was so tempted to omit leaving any tips, but the civilized part of me prevented that and I left the minimum 15%. Unilocalers, if you experienced such service, would you leave any tips at all to the server?

This review gets an extra star because our server was awesome. We came on Sunday which is all day happy hour. $ 3.75 wells, $ 4.50 house margs, and $ 1 off everything else. The waitress recommended the Palomar and presidente Margarita. The Margarita was very good, and the Palomar was so-​so (pretty weak on the grapefruit flavors).
We ordered from the 2 for 20 menu, so pretty typical food. They do have an allergen menu, which is really nice. Nothing outstanding about the food, but it did the job.
Service was awesome, our waitress was really nice, and warned us up front that the kitchen was running behind (we didn’t have anywhere to be, but I appreciated the frankness. She also gave us an extra plate of chips to hold us over until our entrees came).
Overall a happy experience, would definitely go back because food on the strip can get spendy, and service /​drink prices were great

I heard this place had a decent bar to watch football so I walked over with some friends after work today. The bar is pretty nice. It’s an icetop bar that seats a lot of people. Each side of the bar has 11 large tv’s and the sound to the game is on.
The food and service is really good. My bartender has been friendly and attentive. I ate the combo shrimp and chicken fajitas. I would definitely get it again. The toffee brownie for dessert was delicious. The best part is that they have normal food and drink prices. Even a good happy hour. The restaurant is also within walking distance from most of the hotels (there’s not much for parking). If you’re looking for a good place to eat, or to watch a game I recommend this chili’s.

I noticed this shiny new Chili’s on a recent trip to the Aria. I LOVE a good buffalo chicken salad so I was pretty excited, but with so many great restaurants in the area, I figured I’d save my Chili’s fix for the O’Hare airport (my favorite homecoming treat).
One morning/​afternoon, after a really fun night out, I found the big red chili pepper, like a beacon in the night, calling me across the street for some 1000 calorie salad goodness. I wanted to zip over real quick, pick up take out, and come right back to my room. I have had the Chili’s app on my phone for awhile in hopes that one of the O’Hare airport Chili’s would let me order from the plane but no luck with that yet. Fortunately, this Chili’s allows you to order from the app. It worked out great, I even got to customize my order and add avocado! It’s the little things.
I headed out the door about 10 minutes before my order was due to be ready. After all, this place is right across the street. Plenty of time. Upon reaching the end of the Aria drive, though, my fears were realized when I saw that I couldn’t cross the street without traveling a couple of blocks in either direction down the Strip. Obviously, this was crushing news in the blinding daylight and 101 degree heat. About 20 minutes later (I may be exaggerating) I finally reached my oasis.
I found the stairway off to the side and headed up to the second floor location. The interior is really nice. It’s open, spacious, and bright with tons of TVs around the bar. I guess I never really eat inside of a Chili’s so I didn’t realize that they have touch screen ordering devices on the table. You can order when you’re ready while watching a game on one of the TVs at the bar… which you can totally see from your table. It actually seems like a pretty cool place to hang out.
No one was staffing the take out area so I spoke with one of the hostesses. It seems that there was some kind of mix up with my order so it took a bit of back and forth between the hostess and a guy who seemed like he might be a manager. When they finally found the order, the register wasn’t working so they had to process my payment in the back somewhere. It was no big deal, though, the staff was all super friendly and apologetic. The manager even threw in a ridiculous amount of ranch dressing (I have a problem, I know) because I mentioned that I like extra ranch.
When I finally got my salad back to the room, it was beautifully packaged and the presentation was nice. Unfortunately, it was SUPER salty. I figure that they’re still working out the kinks at this new location. A little salt isn’t enough to keep me away from this place. I’m glad Chili’s made its way to this new location.

I’m a big fan of chili’s and having it on the strip is a great location. I took my family here and sat on the patio. We had a great view of the strip. Our server was friendly and the food was awesome. Overall the service was great i’ll definitley come back. If you live in the las vegas area or just visitng come check this place out!

Food is the same found at any Chili’s; however the service was seriously lacking. We waited 20 minutes for our food to arrive and my wife got her salad at the same time as the main entrée… poor form. In addition, we order kid’s meals at the beginning of our order; which come with a drink, but the drinks were not delivered until the main meal and they were ²⁄₃ of the way full AND each time the waitress got refills on these (two other times), they were always delivered ²⁄₃ of the way full… I thought it really strange why the waitress did not take the extra initiative to fill the drinks the entire way on a dinky little child size cup.
And to make matters worse, the entire electronic pay processing devices were not working and our only form of payment was a Chili’s gift card; which could not be read. As a result, we had to wait «10» minutes to pay the check; while the manager calls and gets verification of funds and so forth and so forth. It wasn’t a great visit in terms of time and waiting. Hopefully this Chili’s gets their act together for the future, because your customers will not want to come back otherwise.
Oh and by the way… you can forget the parking, because there is none! I spent 10 minutes going from business to business looking for a place to park (i.e. Travelodge, Polo Towers, etc.) and there is absolutely not a single place to park for free). We just drove to our hotel (the Cosmopolitan) and walked over.