Dal Toro Ristorante

Really great! The server assist, Charles, was very attentive and was able to get my «needy» fast app in before the rest of the party got here. Eva was very nice and accommodating to an annoying bachelorette party showing up late & any confusion. Food was just amazing! So, if you are looking for good service, look for Eva & Charles & for food go to Dal Toro.

Only ate here because of a Groupon I found. First off it’s really hard to find if you don’t happen to walk the Vegas strip sidewalk and see it from the outside. Had to go through the Venetian and another hotel to find it. The host and wait staff were really nice and friendly. I had ravioli and my boyfriend had a spaghetti both were good but they don’t come with sides which are $ 7. The service was kind of slow. We noticed at the bottom of the menu in small font it says that 20% gratuity is automatically added to your bill. When we got the bill there was a «HSE» fee, we assumed that was the 20% gratuity and thus did not tip more than what was already apart of the bill. As if the «HSE» fee wasn’t annoying enough, the first print off our bill said it was $ 10 so we paid what we needed past the $ 60 then when we got the change back the receipt said the HSE fee was $ 12. The first bill ticket said the total was $ 71 so we gave the Groupon worth $ 60 plus $ 20 in cash. We got $ 1 back in change plus the receipt… we never really figured all the cost out and how that came out. To add to things, about 10 minutes after leaving I began to feel really sick to my stomach and my boyfriend began to feel sick about 30 minutes later. So here we are laying in bed at our hotel on our last night in Vegas. I thought the food was good so I’m extremely disappointed. Eat and pay here at your own risk.

Came in for the view and maybe grab a quick snack also — lunch time. They bring you the menu with large bold font $ 14.99 lunch special. So we ordered pizza and a salad. Pizza was awful. All I could test was the dough. Thin crust pizza but soft and smelly. Salad was OK, they could have added a bit more dressing but it wasn’t too bad. There was a small side green sauce (pesto?). That was the best thing on our table. It came for the bread but I used it for the pizza and the salad to add some flavor. I would have given them prob a 3 or 4 star butttt. I get the check and there’s a $ 6 HSE charge plus tax. Who are you trying to fool? I hate dishonest businesses! That’s the feeling I got from this restaurant. Tell me what is the cost of my food ahead of time and don’t try to sneak it on back end. Advertise one thing, charge another and you might fool me once, but the restaurant was empty on a beautiful day. You have options of restaurants with good views of the strip. Pick another one. Cheers

Like many people, I like to research a few places before I go on vacation. It was by shear happenstance that I stumbled upon Dal Toro (sounds a little like Del Taco, huh?). Anyway, what intrigued me about this place was all the negative reviews. So I did a little research. Apparently, they charge an «HSE» fee, some sort of mandatory house fee of 20% that patrons pay in addition to the tip. I even called the restaurant to get more information about this mystery fee.
Because of Dal Toro’s unsavory (pun intended) business practices, I will not be visiting this establishment. Therefore, this review is based only upon the company’s business ethics, or in this case, lack thereof. In light of that, I’ve come up with my own acronym for HSE: «HIGHLY SUSPICIOUS EXPENSE», although I think a better name might be HSC: «HOW to SCREW our CUSTOMERS». It is likely that the staff might not be able to keep a straight face while charging an HSC fee, though, which is why the more benign-​sounding HSE was probably chosen.
My friend would call these people ‘Banditi’. In Italian, ‘Bandito’. To us purely English-​speaking folks, they would be referred to as a Bandit, which is defined as: a person who takes unfair advantage of others, or a merchant who overcharges; swindler; cheat. So eat there if you must, but skip the regular tip if you do; you’re already paying an HSC, I mean HSE fee.

Staying at the Palazzo and wanted some Italian food so we wanted to try this restaurant. First of all, it was slightly tricky to find. We walked up to the hostess stand to see a young girl wither feet up on the table… not a good first impression and it didn’t help that she was rude and not welcoming at all. She took us to our table and immediately felt bad vibes. The other families around us looked unhappy, there was a large table of overly loud people, and the menu was illegible. We ended up walking out as soon as we sat down and enjoyed a lovely meal upstairs at Carnevino.

It takes a lot of disappointment for me to give out one star.
The food was sub par. Both the ravioli and pizza were bland. Also, both dishes were cold upon arrival.
The restaurant was completely dead at 10pm on a Friday night. There were 3 occupied tables when we arrived.
And while the Groupon we had covered $ 60 of our order, Dal Toro tacked on a 20% service fee to our bill.
Would not recommend to a friend or ever dine there again.

Food was average 3 stars
Service charge? Really? That’s a 1.
Thanks for letting us know only once the meal was over… They told me this charge is on their menu. It was at the bottom and in tiny font. But anyone would assume it was a lame mandatory tip, not a *SECOND* Tip, no reason question at that point you know?
So I guess that averages to a 2.
They call is an HSE charge but they could not tell us what it stood for. If you google it, guess what restaurant comes up??? Dal Taro (and restaurants in India)! There are a lot of unhappy customers even outside of Unilocal it seems. Apparently it’s not legal from what I read… Eventually I found out it stands for «home service charge.» Wait, that’s HSC not HSM and what does my home have to do with it lol. I think it truly means «HOLIDAY SUPPORT FOR EXECUTIVES» Hahah.
It’s listed as a 2 dollar sign here, but really it should be 3 once you add in the 20% price hike.
I thought it was for us to decide the tip based on level of service? Apparently they decide it for you by putting a 20% automatic fee to your total bill. Bear in mind we were only 2 people so this wasn’t the automatic 6+ or 8+ people tip. *****There is still a place for the tip on one receipt to write in the tip, and on the other receipt there is a place for the automatic service charge. They separated them out so a person can easily assume it’s the same but it’s not, thus you could easily leave a tip when they already took it out.*****
We asked if it was a tip and we were told no. *****So they expect you to add a tip ON TOP of that 20% service charge.***** If not a tip, then what service are you providing exactly that no other restaurant on the strip offers for this mandated 20% I ask. «Well…ummm…the neighboring restaurant charges it too!» they said. It feels like their trying to recoup any loss from their Groupon customers… and charge extra for everyone as well. Wrong on both.
We requested a refund of the HSC fee being we had already left a generous cash tip before realizing this robbery, but they said no. Eventually they said they would but it never happened. My friend worried the owner was from the Mafia as well as the group that surrounded the table, hovering, swarming, talking really loud, all of them standing around us while we were seated trying to eat… weird! I laughed at the idea of the Mafia comment at first, but… I will say, it was not a relaxing scene… believe me.

Not only was the service horrible, they messed up our order. And, the charged us a mandatory tip for only 4 people for breakfast. On top of that, $ 4.50 for a basic cup of coffee. Will never go again.

Beautiful evening dining outdoors on the strip. Came here for lunch, and enjoyed it so much that I came up for dinner. The arugula salad was perfect, and the ravioli… made fresh in house… stuffed with four cheeses and served in an asparagus cream sauce was to die for! I begged for the recipe to no avail.

Our main entrees were flavorful but everything else was super bland. Plus this place is pretty pricey. They automatically add a 20% house charge/​gratuity regardless of the size of your party.
The waiter was friendly enough but the food wasn’t really to my liking. The arugula salad tasted like it was just dressed in olive oil and nothing else. Had to add salt and pepper to everything and I’m never the type to do that. I usually never lay a hand on the salt and pepper shakers at restaurants. The salad didn’t have any sort of vinegar mixed with the oil and there wasn’t any cracked pepper or seasoning. Definitely not worth it.
The sides of green beans and mashed potatoes were also equally as bland. Again we added salt and pepper to both. I did like the seafood scampi but did think it was weird that the crab pieces were still in the shell. My hubby’s steak was descent but $ 160 later I felt like we didn’t have a good meal. Plus the waiter didn’t even tell us what the house charge was until we asked. Then he explained that 15% goes to the servers and 5% to the house. If we didn’t ask, we wouldn’t have known. Yes, Vegas is costly but I haven’t seen anything like this before. I know most restaurants charge automatic gratuity on large tables but not on every single tab.
Not worth it. Won’t be back.

B A S I C
Took my girlfriend and I here for Valentine’s dinner and the wait was ridiculous, our reservation was for 8pm and we were sat at 845… Horrible service, severs scatter brained and they don’t even know what table their serving… Took forever for them to clean our table to make it comfortable for or seating…
I’m pretty sure I will not come here again to take a date. Maybe for a casual dinner where I don’t care about my service. Took an hour after we ordered to get our food.

I’ll just make key notes that are similar to the other reviews:
–With the price you pay for this food, you might as well go to Bucca do Beppo. At least there you will get flavour and lots of food worth your money.
(for $ 25 I got a slice of lasagna! I was shocked. Every Italian place I’ve ever gone to I always get enough to even take some home)
–Beware the HSE pricing on your receipt. They are tipping themselves and they will go around the question of you try to ask what it is. Unless you want to, you can go ahead and tip them more if you want (Why would you? It’s not that great.) but the «HSE» total is already 20% tip.
Food is meh. You will have a better experience at Olive Garden honestly, they are more authentic than this place.

I dined here last night because it was the only place with an open reservation in the hotel during CES.
That should have been a clue.
Nothing had any flavor. I don’t mean it wasn’t spiced properly (although it wasn’t), but the food itself didn’t have flavor. Lobster has a flavor, tomatoes have flavor. Each of the ingredients in Minestrone have their own flavors. Unfortunately, that’s not the case at Dal Toro. What they claimed was fresh lobster tasted like it had been frozen for quite some time… zero flavor. And the soup was so bland, I think we’ve had better out of a can.
Upon inquiring about the freshness of the lobster dish, the waiter quickly took my plate away and said that he would take it off the bill. It was almost like he knew it was bad.
And please don’t get me started on the «service charge». Others have mentioned it, but let’s just say that with the service we got (not asking how our meal was while we’re were eating, etc.), the 20% they forced us to tip was all we were giving.
The manager did come over (not at our request). She was very nice and gave us a discount on a future visit.
Unfortunately, the food was so bad you couldn’t pay us to try it again.
None of us were able to take more than a couple of bites of our food. I mean, how do you ruin a Caesar salad at an Italian restaurant?

Went to dinner at Dal Toro on December 21^st with my wife. Upon sitting down, we ordered a couple of drinks; my wife ordered a 6-​ounce Pinot Noir and I ordered a 9-​ounce Chardonnay. When the drinks arrived, my wife noticed the pours for each drink looked identical … both 6 ounces. We asked our waitress about it and she said the bartender simply gave my wife a generous pour. When we pointed out my wife’s pour was six ounces as was mine (which should have been 9-​ounces), she said she’d find out what was going on from the bartender. Throughout the rest of our dinner, she never provided us an explanation regardless of our frequent requests for such.
When it came time to pay the bill, we noticed an HSE charge on the check. We inquired as to what the charge was (it was exactly 20% of the total bill). Our waitress said it’s a service charge all customers had to pay. I said, «What kind of service charge? What’s it for?» The waitress said the money is split among the kitchen and wait staff. I said, «So you’re tipping yourselves?» She said, «Well, I wouldn’t say that.» I asked her what she would call it, and after a bit of back-​and-​forth, she finally admitted it was a means of tipping.
What a joke Dal Toro is. Their food is mediocre at best, and throughout our entire experience, the restaurant tried to rip us off … short pours, imposed (forced) self-​tipping, and a rude ‘couldn’t-give-a-crap’ staff. Never again for us.
Dal Toro is nothing but a front for a bunch of scammers.

9.99 for eggs, silver dollar pancakes, potatoes and bacon. Surprisingly adequate food. Nothing to scoff at, expect perhaps the toast. The toast was so good.
Not sure why orange juice costs $ 5? A small class costs half as much as my meal. Not so cool.
One good aspect of eating here was that the food came so fast. Not surprising since there were very few people there.

Well we decide to come back to the place few days ago
we approach the hostess hi hello hi guys doing none of that she look at us like will be lost finally I told her I have a reservation for Mr… of 6
I have family in town I would decide to go I was using a Groupon for 6 but one of our guests did not made it ohh my god capital offense
the server that I did not get his name kinda rude he told me they can use the Groupon losing $ 30 I don’t know if you want to keep it for himself or what it’s not the first time may all the friends use a Groupon with one less people then there is being supposed to be.
Even the manager refused to take it I don’t get it why they have to be so picky I know it’s a big name restaurant with people spending really good money why do you guys use Groupon if you going to treat people would Grupon like shit.

Great place for breakfast or dinner. Fresh-​made delicious food, in a great terrace or indoor setting. The staff is all accommodating and courteous. I am particularly a large fan of the fountains outdoors.
Can’t wait to drop by on my next visit!

«We’re out of butter.»
I came for breakfast. The 9.99 special got me in the door. Looking at the menu I decided to order the vegetarian omelette. I asked for it without mushrooms and the waitress told me everything is premixed. I got the 9.99 special with scrambled eggs and bacon (If you’re not going to go vegetarian, then do it right.)
The eggs were fine. So was the bacon. The roasted potatoes were super greasy. The pancakes were OK. The syrup was your standard restaurant syrup. There are two packets of margarine.
When I asked for butter the waiter told me «No. We’re out of butter.»
The coffee is not great and $ 4.50.
Positives are the hostess, who was incredibly nice (and earned this review an extra star), and the outdoor seating. There is a car «museum» featuring some Ferraris, a Lamborghini and a couple of Porsche 911’s (if I remember correctly).
Skip this one.

My boyfriend & I stumbled upon this restaurant as we were walking by & the $ 9.99 breakfast sign caught our attention. Located within Palazzo & has seating inside & outside on the strip. We each ordered the:
$ 9.99 Breakfast Daily Special = 2 eggs any style, 2 silver dollar pancakes, potatoes, toast, 2 bacon or 2 sausage — Definitely a steal, especially for breakfast on the strip! Food was good but service was a little slow.

We were seated and then just sat there. The guy who was clearly going to be our waiter walked by us a bunch of times without acknowledging us. After about 10 minutes, he finally realized we existed. After we got our food, it was nearly impossible to get hot sauce, ketchup, or get our coffee refilled because our waiter was MIA for nearly the entire experience. We had to ask another server to help us. He was not friendly at all, and we witnessed the table next to us go through essentially the same experience.
Another downfall other than service was the fact that there were birds all over the tables eating the food people left behind because they were not bussing the tables fast enough.
The only thing saving this rating is that food really was good. I had the $ 9.99 breakfast special which was delectable and affordable. It come with two eggs, bread, meat, and two pancakes. While that was affordable, the whole $ 4.50 for plain coffee thing was absurd.
I am pretty sure we can find elsewhere to have brunch and be treated a little better without spending that much money on coffee, so I probably will never come back.

Resto à Las Vegas où on mange de vraies pâtes italienne dans un cadre très agréable sur le strip ou a l’intérieur. Un service d’accueil remarquable avec un spécial remerciement à Mourad Aguerbi ;-) pour son professionnalisme et sa convivialité.