David A Foggia, MD

I could not get anyone to return my calls. Time to move on to a new ENT location. This office staff is a disgrace.

I’m so very disappointed with this office, I really wish I could give negative stars for this place. Let me start by saying I work in a doctors office and was appalled because I would never treat a patient the way my son and I were treated here.
My two year old son was referred to this place from an old friend of min that Dr. Foggia has worked on for years, so I naturally expected an excellent practice with excellent service.
We arrived 8 minutes late to our new patient appointment, just due to trying to find the place, and upon check in was promptly told that we would have to be «worked back into the schedule since we were 10 minutes late».
The front desk girl asked me what my copay was for a specialist office, and when I told her I wasn’t sure, she pulled a number out of a hat and said that $ 50 would be my copay and they would bill me for a balance or send me a check for a credit. I was SHOCKED that she just chose a number and didn’t even bother to calculate the copay or call the insurance. I called my insurance and they told me that with my HSA account I would very likely have no copay but the front desk demanded it anyway!!! I paid my son’s copay and we waited for OVER AN HOUR to be seen.
Once in the back a guy nurse came to the room and asked the usual questions then used a small tool to «take a picture» of my sons ears. What was it? Hell if I know. First time at an ENT office so I hardly knew what to expect for my two year old. I thought the tool was part of the nurses workup for my son to be seen by the doctor.
Then, enters Dr. Foggia… I will say he is efficient but hardly personable. He seemed to know what he was talking about and addressed some major points, despite the fact that his demeanor and bedside manner was comparable to Ben Stein.
Upon checking out, this sloppy girl with a tongue ring was impatient with the male nurse getting my chart. Saying things like, «If so and so would give me your chart I could finally get you checked out.» After getting the chart she tells me that there’s an ADDITIONAL $ 25 COPAY for the tool used by the male nurse on my son!!! She claimed that anything done in the back office was subject to a charge and that was indicated in the paperwork I signed.
I told her that even so, no verbal communication ensued in the back to indicate that the «picture» of my sons ear was optional. No verbal indication of it’s purpose or necessity was provided AT ALL. I told her that I worked in a professional office and we ALWAYS indicate what is being done to the patient before they consent to treatment. She shrugged and said «it’s our office policy», with her tongue ring gleaming in the fluorescence.
So I guess it’s safe to assume when going here you may be charged a glove fee, chair cleaning fee, gauze fee, pen sterilization fee, weight taking fee, temperature acquisition fee, etc, etc.
Do yourself a favor and avoid this place unless you like migraines between 8am and 5 pm during any given day.