Del Mar

I’ve been living here for 8 months. I have never had an issue. The staff is super friendly and the maintenance staff comes asap. The only thing I wish was the pool was heated. Even during the summer it is super cold. I live downstairs and the people above me are super loud but that’s what you get when you live downstairs. This complex was recently bought out and is now called Avalon apartments. I’m hoping things stay the same around here.

Continuously charged us on utilities as well as rent even when we turned in 30-​day notice. Not to mention security walked right in to the apartment on move out day without notice or knocking on the door even. Moved out end of March, was still charged through April 17^th. Loud neighbors, gym is disgusting, dryer was never fixed when request was put in 3 times. I DO NOT recommend.

Like anywhere else there are props and cons in this complex. We will start with the pros. The complex is very well maintained. They recently painted all of the buildings. The color scheme is modern and looks great! They have added several new features in front of the welcome center including new benches and a fountain. It seems they are slowly replacing some of the outdated gym equipment. Maintenance is amazing. Every service request I have put in has been handled within 24 hours. The maintenance staff keep the grounds clear of debris and I see them cleaning up the trash area (which can get pretty bad) daily.
Now for the cons… the break-​ins. There are a lot of them, Four or five that I know of in the 10 months that I have lived there. Basically people just kicking doors in. My neighbor across the building from me was one of the unfortunate victims of these break-​ins. He came home from work to find his apartment unsecured and called the emergency maintenance number. Nobody came by to fix is door until the next day. This in my opinion is unacceptable. His apartment was unsecured the entire night into the following day. I personally would not be okay with that. Needless to say he moved out shortly after. I emailed the office to voice my concerns and they pretty much said that this could happen anywhere. It’s true it can, but shouldn’t they be doing something to help prevent this. They do have security at night, but a man walking around with his cell phone in his face definitely does not make me feel any safer. This complex is very large with a lot of turnover so it is very hard to tell who does and doesn’t belong. The gate is a joke… they started closing it at night, but again with so many people living here it is very easy to follow somebody in.
Overall great location, beautiful grounds, but if youre going to lease, I would suggest an upstairs unit for security reasons.

I can’t say enough good things about this community. The staff is so professional and they’re main goal is to make you happy and satisfied. The apartments are updated and simply gorgeous. The grounds are beautiful and everyone is so friendly.

My family and I have lived in Camden for 4.5 years now and are hoping for many more. We have nothing but good memories and experiences here. We have met so many great neighbors over the years! The leasing staff have always been attentive and helpful whenever needed and the maintenance staff are the best we have ever encountered. The property is beautifully maintained and always seeing improvement. I know many find this to be a hindrance, but it is definitely better than the alternative! Keep up the good work, Camden.

I have to take a minute to review my apartment complex because I absolutely love living here. It’s so nice! There’s a pool right outside my apartment, a 24-​hour gym with a stair master, ellipticals, and treadmills. Jamie at the front desk is very kind and helpful. I love being down the street from Whole Foods, Target, and many other restaurants (P.F. Changs, the Cheesecake Factory, Claim Jumper, Chili’s and many more). It’s also very close to the Red Rock Casino which has the Yardhouse, Lucille’s BBQ, and the shops at Downtown Summerlin.
The inside of the apartment looks classy with it’s archways in the hallway and wood floors in the kitchen. I love the fireplace, giant bathtub, gas stove, and stainless steel appliances. The Camden is seems very affordable to me since I’m from a high-​rent area in California. Because of this, my fiancé and I could even splurge on a two-​bedroom two-​bathroom (which is awesome!).
I haven’t experienced a break-​in but have heard they happen, so have purchased renter’s insurance. We keep an eye out for suspicious activity in the neighborhood, and the complex has been closing the front gate at night more frequently than when we first moved in. I know this can only do so much, but I love living here so much I don’t want to leave. I’m really grateful to be living in the Camden Del Mar, and I’ll be sure to give you the update if anything changes. Thanks for taking the time to read this review!

I lived at Camden Del Mar for 15 months. During this time I did not experience many problems, however, the reason for the two star rating is as follows:
Ants– During the summer of 2013 my apartment was invaded with ants. The office told me to go to Home Depot and buy a tube of ant bait. When maintenance came by to see where the ants were coming from he applied the bait that I had bought. Now, if this is something that happens at the complex during the summer shouldn’t the complex purchase their own ant bait?
Cable– You are stuck purchasing a cable package from them whether you want it or not.
Security– One day out of the blue the mailman stopped leaving packages in the mailroom. If you had a package you would receive a note stating «for your convenience your package is in the front office.» The reason they did this was because of all the mailroom break ins. Plus, it wasn’t very convenient to get ignored in the office while waiting for your package and listening to them schmooze another poor victim into renting an apartment.
In addition, I asked that my bottom doorknob be replaced with a deadbolt that I would pay for. Management told me no because they wanted to maintain the aesthetic of the complex. So basically they told me they value looks over safety and security.
I feel that Camden Del Mar uses their location in Summerlin to lure people in. Once you are there you see the true colors of the management.

Camden Del Mar: the façade of luxury and security. Since we moved here there have been nothing but dissappointments. There are tons of break ins as the security here is basically non-​existent. That guard house by the gates is full of cardboard boxes and the property is not patrolled. We have made numerous complaints about noisy neighbors (after quiet hours) and management never does anything about it. They also jack your rent up when you renew you lease so they obviously just want your money and don’t care about loyalty or retaining residents. Then we have the dog park which was installed adjacent to our apartment without and notice from mamagement. It isn’t maintained well at all so it smells like dog pee and poop constantly, not to mention the dogs barking constantly. We will be breaking out lease and moving ASAP. I’ve never dealt with a more frustrating management in my life, never again will I rent from a Camden property. Shout out to the maintenance guys though, they are awesome! Very prompt with their repairs and super friendly.

We have lived here for 2 months and couldn’t be happier! All of the staff at Camden (in fact all the Camden properties) are truly wonderful! Everyone here is helpful, kind, compassionate and awesome! Albert was so helpful and kind in helping us get our new home! This is the best place we have lived! It’s also extremely close to shopping, restaurants… everything you need! This is a great place to live!

This is my first Unilocal review ever…
Camden Del Mar is the worst experience I have ever had in an apartment complex.
First, the break ins. My apartment was broken into in March of 2014. Computers, electronics, and assorted other items were stolen from my roommates and I. Personally, my computer was OLD and not a great monetary loss, but my sense of safety did take a major hit. I had to get a new laptop and everyday I have to lug it to work for fear of another break in. Also, Camden didn’t fix our apartment door for months after the incident. Now if this was an isolated instance I would understand, but later in 2014 a pizza delivery man was held at gun point and, on one epic night, three apartments were robbed. There also random robberies throughout the two years we have been here.
Next, the parking incident. One morning, I got up ready for work at 6:15 and a car was parked in back of my car, blocking me in. I have never seen this in my life and I was pretty ticked. I called Camden Del Mar and talked to a representative from Camden outside of Vegas. She attempted to put me in contact with the sites maintenance manager. He called me 55 minutes later saying he had called a tow truck. Great. I waited two more hours with no idea what was happening. I was also over two hours late for my job by this time. I called Camden again. This time I was answered by someone from Del Mar and she put me in contact with the maintenance manager again. He told me the tow company was too backed up to move the car, but they would come eventually. Eventually, around 11 am, I checked and the car was no longer there — Idk how or who moved it. I was over 4 hours late for work.
Next, the customer service. When my roommates and I went to talk about the break in, the representatives there feigned shock and sent someone to paint our door, but no other apology was made. When I called to schedule a meeting with the manager after the car incident, she said she would talk to the manager on Monday and schedule a meeting for Wednesday and call me back. I waited 5 days and finally on Friday she called, saying she had forgotten if she had called me back.
Lastly, today I just received an email saying that our community mailboxes have been broken into. This has prompted this review. But not only the break in, but also the matter on how it was diseminated to the residents. Instead of emailing us, Del Mar emailed a link to a website where we have to sign in before seeing the content. Is this the way they send out all their emails? No, in fact I have never gotten an email like that in all my time living here. Normally the email always contains the information without any clicking or links. Why the change?
Ultimately, I realize Camden Del Mar can’t guard against all break ins, but as someone who might move in you should realize this isn’t a safe neighborhood. And secondly, you should realize they do not care about their residents after the initial sale. I will be moving out as soon as my lease is up.

Have been living here for the past 2 years. I absolutely love it here. The community is amazing and the facilities are great specially the gym and the pool. I love how quickly the maintenance issues are taken care of. Just renewed my lease till next June. As it is right next to boca park it is very convenient to go to restaurants and shopping.

I have lived at Camden del Mar for a year and a half and have been incredibly happy with my experience. Jamie assisted me when I originally signed and was incredibly helpful and answered all my questions thoroughly with patience. All the staff I encountered (whether I was asking questions about my lease to just picking up packages from the office) have been great. Outlined below are my pros/​cons:
PROs:
— Grounds are always immaculate, every morning there are workers cleaning/​grooming the complex
— Fast maintenance response — I have NEVER had a maintenance request take longer than 24 hours to fix (never any major requests, but still)
— Great kitchen, granite counter tops, fireplace, spacious closets, high ceilings. Beautiful apartment for the price and area
— Nice community: I believe some people have had problems with their neighbors, but mine are all great. Quiet community, many families
— Great area, nice amenities (I love going to the pool on the weekends.)
— Can pay rent/​submit maintenance requests online
CONs:
— You are required to purchase a cable package. I wouldn’t purchase this on my own, but I do enjoy it (Cox Cable, I think about $ 50/​month)
— Be careful when resigning — for some reason the renewal agreement that they send in the mail has higher rates than online, so make sure to renew electronically
Other:
— While I have always felt safe in my apartment/​in the complex, I know there have been some break-​ins. (I was able to have maintenance install a chain lock on my door for no cost to me. I believe you can install an alarm system at your own cost)
— One (I repeat one) time there was a cockroach in my apartment. I had maintenance complete a bug spray and have NEVER had a problem since. I recommend having them spray your apartment right when you move in.
Overall, the pros outweigh the cons in my book. I’ve resigned my lease and would do so again.

Second time I have lived here. first was great so I came back. Totally different now.
Basically it seems like a trailer park. I live upstairs because I like quiet. And have a common sense of courtesy to anyone below me. I have the WORST downstairs neighbors.
Yelling/​arguing on the sidewalk, slamming doors hard enough to shake the building, literally!
They just started allowing dogs so everyone ran out and got a pit bull. Now in addition to storing trash under the stairs, they store dog poop. – YIPPEE!
Security sucks. No one enforces anything to keep place nice.
I pay association fees why?
Looks nice, layout nice, amenities are nice, Gym is nice. Such a shame, potential is there…
Not worth the aggravation.
Cant wait for lease to end

Nice apartment layout and surroundings, one of the nicest apartment gyms I have ever used.
The reason for 1 star? Management and prices.
The leasing consultant did not explain the lease terms correctly. The price for the first month was written by the consultant on paper so thats what I paid. The next month I find a paper on my door saying I owe more money plus late fees.
I went to the office to figure out why. They told me I am suppose to pay a full months rent even though I didn’t live there for a month. Despite having a paper with the amount I was told I would have to pay the leasing girl just argued with me and the manager was even more rude about it. She wouldn’t even waive the late fee for a misunderstanding. The late fee was $ 85…
I don’t own a television and if I did I wouldn’t watch cable anyway. It’s 45.00 for cable even if you don’t watch. Its also an average of $ 50 for water, sewage, trash, and management fees.
The break-​ins are still happening by the way…
Its easy to see why this is Fortune 500 company in terms of how much money they make, but it wouldn’t be on the list if they took into account customer happiness.

I lived in Camden for over a year. I was robbed 3 times because of break-​ins. At least 7 people have been robbed so far. Each week residents post complaint letters in the mailroom. Security was a joke. And management did nothing to help. They lied repeatedly, told me my rent would go down when I renewed, of course it went up. My current neighbor plays loud music all night and despite numerous complaints, no one does anything. They charge HOA fees if you can believe it and make you get cable even if you dont watch TV.
Cheats. I threatened to sue and am currently in negotiations. Dont move here if you want to be happy…