This has to be the worst Denny’s in town in my opinion. The food is good, so even though I always have some sort of problem, I keep giving them a chance. Today, I asked my server if he could substitute the two pancakes that came with my order with one pecan pancake. He said«no problem». My order came with two pecan pancakes with bananas on top. When I got the check, the server charged me extra for the pancakes AND the bananas. We talked about a substitution not an additional pancake order. I discussed the issue with the cashier or manager and not an apology or any attempt to resolve the issue. This is what I call dirty and deceiving practices Denny’s. They have a survey that it’s called which is good for nothing because they send you a form letter and nothing is changed or improved.
Ari M.
Évaluation du lieu : 1 Las Vegas, NV
I show up, it’s 3am and I just got off work, I wait to be given a menu and no one shows up. I have to grab a menu myself to place an order. I’m ordering my to go food and the server is rushing me. I get to the part that I am going to order my smoothie and the server said«I won’t make you a smoothie because I have food piling up and a lot of people who need things from me». I asked him to repeat what he said because I’m thinking maybe he can’t make me a smoothie. But he repeated«I won’t make you a smoothie». To this I become upset because he could have lied and said, hey you know what my machine is down or whatever and I would have been fine. But the fact that he said he won’t just pissed me off. That’s ridiculous. I don’t blame him personally because the restaurant should be better staffed to handle all customers no matter what time. Not one person doing everything because that can be difficult. But I do blame his attitude and rude way of telling me he won’t. I had to walk out of the restaurant to prevent myself from yelling at him for telling me he won’t do a smoothie. I’m going to pay for a smoothie and he wants to tell me he won’t? That’s dumb. So his name tag said Michael but the name on my receipt is Nathan B. It’s a white male in his early 20s. He’s always there at this time. He’s always making sure his black suit jacket is nice and clean instead of checking on customers. He wears a black vest like he works at a high class restaurant. I always have an issue with his service because I come often late at night but it wasn’t until today that I had it. He also didn’t put our Tatar sauce in the bag. So that kid needs back up and a lesson on manners.
April H.
Évaluation du lieu : 5 Flagstaff, AZ
Sometimes a Unilocal review isn’t just about the food. Dining at a restaurant sometimes means more than just a good meal but a tradition that is more meaningful than one could express. My family has been spending Sunday breakfast here for years. Each time, they request to sit in Christina’s section. She remembers everyone’s usual order right down to my Uncle’s skillet without mushrooms. When I come home to visit my family she even remembers my usual«Moons» order! She’s prompt, friendly and always greets us with a smile and even hugs my grandma. She doesn’t seem to mind us lingering a while after we eat to visit with each other too, though we do try to free her tables up asap. I can’t express how much Christina means to not just my family but me. Since I no longer live in Vegas it’s nice to know that she brings comfort to my loved ones. Sunday breakfast wouldn’t be the same without her. If you stop in, ask for her section. There’s no doubt you’ll be taken care of. Really though, everyone here is really great. Thank you Christina! I really appreciate your hard work and your kind heart. You’re a lovely woman inside and out!
Hannah H.
Évaluation du lieu : 2 Las Vegas, NV
This place is hit or miss. We’ve gone here multiple times, at least 20 and each time, we get a different level of service. Most food is okay for the price but I’d rather not spend more time waiting for my food than enjoying it. They don’t really listen to your requests but want a huge tip.
Jenna A.
Évaluation du lieu : 2 Las Vegas, NV
Called in an order for one dinner to pick up Took forever to check out–«new system» and the gentleman in front of me didn’t help the situation. My food was sitting there and I was sitting there and we weren’t United for a couple min. My order was soggy(I had called from the parking lot to place the order– no way it was sitting waiting for me, it was soggy to begin with) and I was missing my favorite part of ordering the chicken finger dinner– the bread. Plus– when I said no to the question, «do I want to add a tip to the card» the lady’s personality changed.
Scottyboy N.
Évaluation du lieu : 5 Henderson, NV
What I consider to be a five star diner experience. Sometimes when walking in an establishment to redeem my free birthday offer I get that look of disdain but here I was greeting with an enthusiastic smile. Made my day, quick quality service and food cooked to perfection! Continuously fresh brewed diner coffee filling my cup is a nice change of pace from the pretentious.
Sammy U.
Évaluation du lieu : 3 Oceanside, CA
Had the Alaska salmon it was super dried waited for almost an hour for them to turn the TV for us waiter young guy came with my coffee half spilt still leaking from the side of the cup and just put it on the table with the side still dripping not cleaning it up or doing anything about it and floors under the table still has crumbs and trash after every customer and no one cleans but anyhow that was just my experience there.
Lizzy R.
Évaluation du lieu : 4 Las Vegas, NV
First time at this Dennis. Great service. Food was done very quick no long waits. The waitress was very pleasant and attentive.
Seidi O.
Évaluation du lieu : 4 Las Vegas, NV
Asked for chocolate chips and bananas on my pancakes & even though it is not on the menu they politely did it for me. Great and quick customer service.
Chris A.
Évaluation du lieu : 3 Las Vegas, NV
Breakfast of Champions! OK, more like breakfast of maybe semi-pros. When was the last time you saw Michael Jordan at a Denny’s? That’s right, never. Although doesn’t Shaq or Magic Johnson own a few of them? Can’t remember. I like this Denny’s location much better than the one closest to my home. This one is bigger and the décor is a bit more inviting. Service seems quicker & more hospitable. Plus this Denny’s turns over people at an alarming rate, especially on a weekend morning. Long wait lines disappear pretty quick! Not that I eat breakfast at Denny’s all that often. And really, Denny’s for the most part is synonymous with breakfast. I look at the lunch & dinner menu and I just shake my head. Why oh why does it seem like it caters to older(much older) people? Not saying it’s bad, but just seems so old-fashioned! So, I just stick with the breakfast stuff. I like cheap, and when I want an OK breakfast for chump change & am sick of $ 1 breakfast sausage burritos from McDonald’s, I end up at Denny’s. Yeah, you go to their regular breakfast menu and some of that stuff costs you a few fingers! More than $ 12 for some of their damn omelets! $ 10 for a friggin’ breakfast sandwich! Unbelievable! So I go with the little, all the way in the back of the book, value menu. Get items priced at $ 2, $ 4, $ 6, and $ 8! More my style! Save the rest of that money for some Lipitor prescription later. I often opt for the $ 4 Everyday Value Slam — its got 2 buttermilk pancakes, 2 eggs cooked to order(I go with sunny side up), and either 2 bacon strips or 2 sausage links(I usually ask for 1 bacon strip &1 sausage link). All you need for a growing middle-aged man! But this particular morning I was feeling extra manly and won a gangbusters of cash the night before at the casino… went home with $ 20 profit WOOTWOOT! Changed that sucker for all $ 1’s homey! I felt like ballin’ so I went with the BIG bad boy — the $ 8 Grand Slam Slugger! 2 buttermilk pancakes, 2 eggs cooked to order(over easy this time), 2 bacon strips AND2 sausage links yo! With a side of well-done hash browns, baby! Plus it includes an endless cup of coffee AND a small cup of juice… orange for me, boi! Breakfast just got BIGPIMPIN’! Felt like a million bucks eating this thing! Pancakes were light & fluffy not to mention drenched in butter & warm syrup, dippin’ my bacon into the runny egg yolk & ketchup just like I like to do, even the damn coffee was pipin’ hot & fresh like Beyoncé’s backside(yeah I got 99 problems but hash browns ain’t one). Don’t forget the Cholula! But whoa, had to knock it down a star because of the cholesterol overload! Halfway through I was boggin’ down, this Grand Slam Slugger ain’t no joke! Watch out, it’ll put you down for the count! Just too rich! I felt like I needed some kind of vegetation on my plate to counter all of the oily goodness. Even a piece of parsley would have been good to gnaw on. Ended up taking a to-go box with about ¼ of the Slugger left. Be forewarned — cold, rubbery pancakes make bad, BAD leftovers. Great bargain for all the food & drink you get! The $ 8 Grand Slam Slugger from Denny’s will be my go to breakfast meal from now on, except I’ll probably end up sharing it with the wifey. Yeah, 2 for 1! Save that money! For Lipitor & a crossfit membership! No joke. #ImfatandIknowitsojustleavemealonebecauseImhungry
Richard W.
Évaluation du lieu : 3 Las Vegas, NV
I liked it kinda… the service was great the food good. But what you got for the money you paid was lacking. Might go back if I had a coupon.
Carmen S.
Évaluation du lieu : 2 Las Vegas, NV
I do like the food, but expect slow service due to understaffing — this seems to be a problem everywhere. There are often empty tables with a line waiting at the door. Don’t bother with the Diner Perks. I was refused my free Grand Slam for joining because my acct didn’t show the freeby even tough she said that this happens often. It’s a perks program that makes more enemies than friends. Instead go with the AARP15% discount on everything every day.
Rocio V.
Évaluation du lieu : 1 Las Vegas, NV
When I go there I usually get my food to go. Almost every time they mess up my order. One time they packed my hot soup containers in the wrong containers so it spilled all over my car because they melted, another time they forgot to pack half my food and there is just so many other experiences that I still thought I could tolerate since it’s 2 minutes from my house. A couple of days ago I placed an order for pick up how I usually do. I got there to pick it up and after she had run my card and made me sign for it she told me she didn’t have what I order and that she could give me something else instead I polity replied«no thank you I’m going to need a refund» and she told she couldn’t give me my money back, when I got upset and I told her that she needed to give me what I paid for otherwise I needed a refund she told to come back and talk to her manager(such an inconvenient solution) NOTGOINGBACKTHERE I’ll rather drive an hour than to deal with them!!!
Pedrox Q.
Évaluation du lieu : 1 Las Vegas, NV
HOrrible experience and got sick afterwards… dirty forks, dirty cups and plates. yuk. ! will never return again — Health dept. should shut down this place.
Rob J.
Évaluation du lieu : 2 Las Vegas, NV
O.K. for your late-night hunger but I’ve had better. Of special note: Don’t fall for the Fantastic Four commercial that features the«Thing Burger.» I tried it. It looks like it would be great, but it’s really tasteless. Salt, pepper, ketchup, nothing helped.
Dina B.
Évaluation du lieu : 3 Las Vegas, NV
Food was great. Greetings at the door was awesome after that it was not anything we will be returning to. What a shame.
Ruben N.
Évaluation du lieu : 2 Las Vegas, NV
Service was slow. The kids pizza look really bad.(See it for yourself) Waitress never came back to get refills. Manages was very nice and carried a smile all over the restaurant but that didn’t make it better
Karen K.
Évaluation du lieu : 3 Las Vegas, NV
It’s a hit & miss in regards to service. Came here on a light day as far as customers. The hostess sat us at a booth. Here we sit 10 minutes. No water no drink. Watched the hostess seat a couple. Get their drinks. Serve another table drinks as we sat watching. The server took the couples order she then came to us for our order. I told her about the situation. Tina the server made excuses for hostess that she was helping her with tables. I said but we were here first. I told her the hostess served 2 tables with drinks. Don’t care about your excuses. No sorry no comp.
Michelle V.
Évaluation du lieu : 1 Las Vegas, NV
I prefer to write reviews of places I like, but everything here was so wrong, that I couldn’t just ignore it. My husband and I arrived for breakfast at about 8:45 am. The distracted hostess seated us relatively quickly. .. in a booth that should have been replaced years ago. The dent in the booth was so deep I felt like I was going to hit the floor. Nonetheless, I scooted over to the undented section and looked at the menu. I decided on the waffle slam as a treat, cuz I love waffles, crisp on the outside and light and fluffy inside. It comes with two eggs, plus bacon and sausage(I swapped out the sausage for more bacon) and a cup of bold coffee. Then, we waited for someone to stop by. And waited. Eventually, the hostess asked if we had been helped yet and went to tell our server. We waited another five minutes or so and she arrived and took our order. My husband received his OJ right away, and she brought cream for my coffee. Ten minutes later, still no coffee. Eventually, I was able to flag down someone else who had my coffee sent out. Breakfast arrived another five or so minutes later. Cold. Over cooked. With only one egg. The waffle was so crunchy that it arrived in four separate pieces that someone pushed together to try to make it look whole, and the butter never melted on it, because it was lukewarm. The single over easy egg was about room temperature. Eggs with runny yolks really need to be hot to be enjoyable, even if there is only one on the plate(I don’t even know how that happened since ALL dishes usually come with two eggs). My husband couldn’t even touch his hash browns because they were burnt. Our server came by ten minutes later to ask about our food, but I couldn’t even say anything. All she needed to do was look at the plates before serving to see that it was not serveable. No one even offered a refill on my cup of coffee. We ate what we could(the bacon was immobile, like the kind on a buffet, but edible), and when the bill did not arrive, got up to get it from the front. At that point the overworked server gave it to my husband. At the front, when asked how everything was I told them it was terrible from service to food, and especially management(poor training, poor scheduling, etc.). They asked us to wait, but I was DONE waiting and left while my husband paid the bill. And, yes, they charged us for a full two-egg breakfast despite only receiving one egg. So, the next Unilocaler to make the mistake of going here, please make sure they give you my second egg without an extra charge. Oh, and my husband HATES sitting. We are usually in and out of places in 30 – 45 minutes because he gets antsy. We spent so much time waiting that we didn’t leave(despite not finishing breakfast) until an hour and a half after we arrived. Sheer agony for him.
Stephanie S.
Évaluation du lieu : 4 Las Vegas, NV
You have redeemed yourself Dennys! This time around the wait was nominal, the food was delectable, and the customer service was pretty schweet! Came her for a late breakfast and had about a 3 minute wait, we were greeted by the waitress a few minutes later, placed our order, and within 10 minutes had our yummy foods! I got the 2 $ biscuit and grave(literally a biscuit cut in half with gravy over it, seemed from powder though!) and a 2 $ short stack(2 buttermilk pancakes, really yummy) my son got the kids cheeseburger and wavy fries! Cooked perfect! we were there less than an hour and our bill was a whopping 9 $!!! We will def be back!