Denny’s

Worst possible Denny’s. We have came to this location many times and have been very happy. Today that’s not the case. The hostess was very rude when we asked to sit somewhere away from people as we had 3 young kids and didn’t want to disturb the other patrons. Once we sat down and ordered our drinks it took 10+ minutes to get them. We watched as the waitress walked around for 5 minutes before ever putting our order in the system. Our food came out missing items, wrong items and partially cooked food. The cooks decided to only cook one side of the turkey bacon, it was ice cold on the other. The waitress came by and did the customary «how is everything» and my fiancé said «not okay», she just walked away. Avoid at all costs. And the Manager? He just walked around not checking how the guests were.

ooh, this place has definitely gone down in the last couple months. :/
sad to say I used to love this location, and dayshift still does a great job but every time I come at night i always get terrible service. i believe the server i keep getting stuck with is Tammy, each and every time I come here she brings our drinks and then forgets to come back to take our order. im talking like 20 – 30 minutes.
tonight she did that again. took my drink and appetizer order and then never came back. then right as im preparing to flag her or ANY ONE down i see her running out the door saying bye to coworkers.
Really??? we were left unattended. thanks lady.
oh and the water she brought for us was DIRTY. like, gross huge particles floating around in it. looked like hard water build up from a dishwasher.
gross.
Luckily, a nice guy named Greg noticed this happen and filled in. tone in his voice as he approached us tells me this must happen often by here. smh.
Greg has a great personality, i asked for my food to go after the long wait and he was just a delight. still left with a smile, 5 stars for him, 1 star for the rest of the restaurant.
Thanks Greg!

Needs help! I’ve been to this place a few times and it seems like this dennys is on its way down like the one on Tropicana and Decatur. Step it up please

We’ve come here twice and both times the server was too incompetent to get our order right. Waited almost 20mins for our food AND drinks and they still fucked up our order. Most definitely will not be coming again.

Total 5 stars for Server Ross who ran her butt off while everyone else was sleeping today but what was more offensive was the blaring country western music that was going nonstop from the time we arrived to the time we left… So Denny’s the sixties style Diner has gone country or at least for today since their normal manager decided to go on vacation for the next couple days… when the cat’s away the mice will play country music all day…

Honestly, pretty disappointed with the management at this location. The store was pretty busy with only two servers, one of whom was brought back from break early, while the manager often disappeared or stood around. The kitchen timing was off, the food arrived cold, and there was no one providing guidance for the kitchen.

Idk why everyone’s giving this place bad views. The service is good (although there’s usually only one waitress on shift) she always does a good job to trying to keep up with her customers. The breakfast here is always excellent and they have the BEST iced coffee. Also, it’s always very clean-​no complaints ever about the tables or the ladies room. Like I stated previously though, the service is really slow. The only thing I would want improved is the amount of waitresses. They should definitely hire more to reduce the stress load

Customer service and waiter. …food was not good. .requested more meatballs they were burnt…
They brought new ones, and stood there asking what to do with it.

I came and got wheat pancakes and eggs! It was excellent! No BS! Seems when I goto other more pricey restaurants in Vegas, they seems to never cook right. I come here a lot to this Denny’s because food is always great! And presentation of food is great too!

I am a frequent middle of the night diner so I decided to try this location. Only person there for almost an hour and I had to ask twice to have my coffee refilled and had to ask twice for ice water. Food was quick and tasty, but service was lacking. Eventually the waitress just disappeared around the corner to «roll silverware» and read her magazine. Don’t waste your time at this location.

Because a Sante Fe skillet is like a curveball that can blindside a dinner appetite, I decided to pull over on a whim on this Dennys on West Sahara.
And because it is Sunday night, this diner has the making of an Edward Hopper set-​up: dimly lit parking lot, almost empty and uninviting seats and decors (I was there with two couples who looks like they have the same feeling of indifference towards food and maybe life in general), the counter and the kitchen are stripped of busyness that I normally see on a breakfast scene… Yes, what a relief when a Hispanic family came in later and the hungry noisy well-​dressed kids are eager to eat after services from church.
There’s one greeter, one server and one cook that night, and I commend them for managing it through the tedium. They try their best to smile and pour coffee on refill cups and not realize they are exactly the age-​old characters on Hopper’s NIghthawks, including me.

I did not like the customer service here today. Came in around 2ish, and it was empty. Less than 10 people. And the sign says «Please wait to be seated» so my family and I waited and waited. Waiters passed by without saying anything. So I had to ask if we could just seat ourselves! We did. No one brought us a menu! We had to ask for it! Seriously it wasn’t even busy. I gave a 2 stars because the food wasn’t bad.
Step up on your customer service!

Ok service… BUT the real flowed on the table are cute yet a health issues with little bugs flying around them…

This is off the strip and worth the fifteen minute drive… we were seated within 3 minutes, the service was amazing. Anna was very attentive to our party… The manager, Marvin even checked on our table to see if we were doing ok… The food was hot and ready within a few minutes of us ordering it… if you want great service and a great experience go off the strip and come here…

Well it took about 20 minutes before they came in and took our order that food was really good now we sit again for another 20 minutes for our bill

«Grab a seat where ever it’s clean… If there’s any!» Was the lovely greeting I received as I walk in … So I proceed to grab a seat… I’m sorry but this is already a terrible experience at this all time famous favorite breakfast restaurant… I think it’s time to revise customer service skills from their employees if u ask me! I just want some steak and eggs for my post workout not to be treated like some inconvenience to your business… There’s too many incredible people out there with no jobs to have this quality of employees running your business! Ugh it’s so annoying to see!

I always get great service here!

I mean it’s Denny’s, the «McDonalds of breakfast.» Can’t really be mad that the food quality was poor and the service was mediocre. Our waitress simply provided piss poor service because we asked her to do her job. Won’t be back to this place.

Walked in at 1:15am August 10, 2014 & walked out 1:30. A waitress touched pancakes with her dirty ass hands after she rang up seven people at the cash register. & serve the pancakes cold as well.

Wow has this place gone down hill. So sad because it’s not the food or prices but the customer service.
I’ve come here five times since my original review and every time yet manager to mess up my to go orders. If all ahead of time so it shouldn’t be a problem. No pressure. Wrong. Busy or not they mess up either big or tiny things. 1. Missing an entire meal (on multiple occasions) 2. Three orders of their Pancakes (no syrup, butter or silverware) 3. Ordering a quesadilla with no pico de gallo and instead it has EXTRA. Enough is just enough. They make it right, but at my expense of having to drive all the way back and just makin excuses. Once In a whole okay, but every single time is ridiculous. Im over it and won’t be back