Edible Arrangements

I had to knock one star off for the less than enthusiastic greeting, she seemed to be on a new anti-​depressant, under water, and not with it. I showed her my Birthday Gift email, 12 free dipped fruits! She asked me to wait ten minutes, I did, and they were fresh and beautiful. I had really hoped I could have selected the fruit, I wanted Banana or Pineapple, but I wasn’t asked. However when I got it home it had Strawberries, and apples. I didn’t know they had apples! Delicious!
The last time I was there, Valentines Day, the shelves were fully stocked, this time totally empty, so call ahead as they don’t seem. to be consistent on staying filled with ready to go. They do stay ready with fresh, so give it a try!
Parking isn’t a problem, ever.

I received the worst Edible Arrangement yesterday. The strawberries were sour, the melon slices were flavorless & rubbery and there were big gaps in between the fruit, grapes were falling off their sticks. The only part acceptable were the pineapple and the bowl container!
I will never send anything from this shop again.

Be careful what you purchase. For $ 50 you get the smallest arrangement they can make. Salesperson made it sound like it would serve 4 but actually only 1 – 2. If they would bother to have displays with fake fruit, you could make a better choice or just leave.

Wow what a great surprise! I was shopping and saw this location, my dad’s bday is tomorrow and of course I procrastinated. Last time I ordered edible arrangements it was prob the best gift idea ever. So why not again!
Esther was awesome! So friendly and happy and not to mention– no judgement of me even though my makeup and clothes clearly said «I wore this last night and I had a Blast!!» Anyway– she helped me find the best arrangement for my pops, a location near his house, and even waited patiently while I called the other two crazy Cifonelli’s for their approval! And then I had to call pops to see if he might be home, haha this girl is now initiated into the Cifonelli Clan lol, hard to do.
Anyway I don’t believe that other whiney review about the 82 year old grand mom and blah blah — she’s 82, she ain’t loosing sleep over fruit, relax sista!
We will have to see when my delivery happens in California, there’s a 98 year old there to answer the door! Haha! I’m optimistic because ESTHER WAS SO NICE!!! Yay for chocolate covered pineapple!

I am rating a poor 1 star for the Edible Arrangements (EA) on Decatur Las Vegas, because of the lack of responsibility they ensue on their employees. The manager, owner maybe, sent me a letter say they apologize for my dissatisfaction of customer service for the delivery driver. I did not want a letter from the owner, but the employee, MICHELLE, who screwed up my Grandmother’s 82 Birthday!!!
I had to call corporate office twice complaining that this store did NOTHING absolutely NOTHING for the inconvenience they caused on my 82^nd year old grandmother, my family and ME!!! UNBELIEVABLE I tell you, just UNBELIEVABLE!!!
Why did I have to be the one to follow up on my case for the complaint I had made? All I wanted was a sincere apology from MICHELLE, saying it shouldn’t of happened. She only accepted the driver’s side of the story, and practically REFUSED what really happened and then had the audacity to ask me «WHY I MADE A FORMAL COMPLAINT TO CORPORATE?!» You don’t ask the customer that??? Come on!!!
The letter was very impersonal. They only «wrote» and sent the letter of apology because corporate made them. They don’t mean it. If they did, they would have made MICHELLE hand write it and sign.
I don’t I think I will EVER order from ANY Edible Arrangements again. And I will definitely be telling people I know, of the horrific experience this place on Decatur did.
That’s too bad that just because of ONE E A, other E A are going not going to be getting my business ever again.
IN FAVOR OF: Corporate, keeping their short end of the bargain.
AGAINST: EA on Decatur