Einstein Bros

Clean, nice atmosphere, nice nice nice staff. This is the only location I go to now :)

Waited 25 minutes for plain buttered bagel. They trick to into paying before placing your order so you cannot walk away from the incredibly slow service. It was painful to wait that long. I was so mad and didn’t even want to eat after. Shame on the managers for not Hiring more people. This place is pathetic.

I popped into Einstein Bros today to pick up an everything bagel with schmear. I was greeted with a polite good morning by an employee cleaning the dining room, and Andrew (who took my order) made my day by joking with me and being very friendly. My bagel was ready in less than a minute and tasted so delicious! My only complaint is that adding schmear is more than the cost of the bagel.

0 ! Horrible customer service -.- guy kept asking is that it after every item we ordered. Never going back !

Honestly food’s alright but the service here is not so great. I don’t think it’s polite for employees to see that a person is standing waiting to order and still go about talking to each other about their weekend. They saw me and continued to talk, make me wait, then ask rudely what I wanted. Names? Not sure but today is May 25^th, 2015. Time is 12:40pm. One male one female.

These guys, except the mustached guy, are inept. Within 15 minutes I witnessed 5 order mistakes. They left my sausage in the microwave.
Usually a 3 stars bc the workers are pretty rude but not so inept.

Always a great place to grab a bagel and coffee before school at UNLV. Try the bagel turkey sandwich.

One of the best einstein locations because the staff is really hard working and aim to please

Bad service and staff

I’ve came here for the past year and a half thinking they would change but they don’t. The man who took my order did everyone else’s drink and asked me what I was waiting on. I literally waited ten minutes for a hot cup of water for me tea. It’s every time I come here. I’m always complaining how slow they are … Other peoples food and drinks come out fast. Just never mine. I’m done trying to come to this one on campus, they either need a new staff or need more people on at once. I would rather wait in the long line at subway and Starbucks.

This is the worst Einstein’s Bagel location of all time. If they were not a gateway for unlv, they would have died out long ago.
Half the time they take the orders from the right, half the time from the left. Inevitably, wherever you’re standing is wrong. If you’re on the right, the person on the left will ignore you while the incredibly slow sandwich maker catches up so that when your order takes forever, it’s your fault. (If you go straight to the left, it is inevitably not going-​to-​the-​left time, and they will act like you are too dumb to read the sign that says Order Here on the right).
When you put in your order, you must do it verrrry slowly or they will not be able to remember it while they’re typing it into the system.
After they make your order, be sure to check everything — especially if it’s to go. My sandwich has 5 ingredients — one that I don’t want — I have received it missing every different component that can be missed except for cream cheese and often with the thing I don’t want.
When your order is wrong, don’t say anything. You are the problem, and they are happy to let you know in a very loud voice how much it’s not their fault.
I hate it when people say the neighborhood is going down because it’s MY neighborhood and I love it, but after ten years with this Einstein’s (undergrad, graduate, and teaching), I think it is. I used to work at Starbucks, I don’t have crazy expectations for service industry employees, but yelling about customers being wrong is something to be done in the break room, not the lobby.

This place used to be customer friendly and the food pretty tasty. Well, I don’t know about the food anymore because the last few times I came in, I waited, and waited, and waited for someone, anyone to take an order. The people who work here should all be drawing unemployment; GENERALIZING??? Yes, I am because it happens every damn time I walk in the place, they are either mopping, talking, or no one is around except for the cashier. I don’t have 10 minutes to waste standing around watching a menu and not getting any service. The food is overpriced anyway, if it wasn’t for UNLV and the poor starving students who have got to eat, this place would be closed. And finally, it is filthy… no more wasting my time with Einstein’s here.

The bagels are okay, some are actually tasty.
The «schmear» (flavored cream cheese) is way too sweat for me.
The coffee is some of the worst I’ve ever drank. Extremely watery, even the dark roast, tainted with stale flavors, and too expensive.
Their sandwiches are overpriced; thin toppings and not very satisfying.
And if it looks like you are walking towards UNLV, your car might get towed by the property owners (although I haven’t seen this happen lately).
They like to put «Darn Good» on everything but I just say «Darn».

Some interesting characters who work here for sure. Just keep an eye out on how they prepare your order. If you stand on the left side (by the condiments) you’ll have a decent view of this. I ordered two toasted bagels with cream cheese, orange juice and a coffee. Everything seemed fine and well prepared, except for the coffee. The coffee there was terrible! They’re coffee pots sit where the condiments are, and all 4 or 5 of the pots (different blends) tasted like hot dish water. However, it looked like coffee, but then when you put cream in the cup, it turned into apple juice.
That gives you the direct indication that who ever prepared the coffee, did not put enough coffee grounds in the filter. Not a big deal to just ask them to brew a new pot, but it becomes annoying and frustrating when you’re in a hurry like I was.
They receive a high volume of college kids every day since it’s right across from UNLV. And because of the high volume, this explains that the quality of their items may slip from time to time. They’re fault or not, just go to a different Einstein’s for better coffee. Or better yet, Starbucks. (Always a good makeup)

As a certified carb addict, bagels are tops in my book. In need of a quick lunch option, this place is good for the most part. Food was standard, but like most restaurants in the UNLV area, they get packed and are slow as molasses as far as service.

Undercooked bagels?! Yes, they do. I consumed a bite and noticed my bagel wasn’t cooked. Their site made lemonade tastes like they used tap water instead of purified filtered water.
When I asked to return the items they made the process unpleasant and didn’t apologize.
Customer service and quality is lacking. Either they need to get it together or shut it down.
I will never walk in these doors again.

I love coming to Einstein Bros! I’m on the UNLV campus frequently, and I always tend to forget to eat in the morning, so I like to drop by Einstein’s for bagels, coffee, or if I’m feeling really hungry a breakfast sandwich!
Friendly staff and quick paced.
In addition to a variety of bagels, they have lot’s of cream cheeses to pick too! They have breakfast sandwiches which I have to say top McD’s breakfast sandwiches anyday!
When you order coffee its self serve. You get a cup and select what coffee you want from the side.
This place is also a great place for a quick lunch or snack.
If you’re feeling down on fuel, do drop by Einstein’s!

Einstein Bagels is a nice place to go and get a quick breakfast. They have great bagels and sandwich’s to choose from. It was my first time coming to Einstein’s.
The atmosphere was great and they had free Wi-​Fi, also the staff that was working that morning where really friendly and helpful. I had the southwest Turkey-​Sausage Egg White sandwich and it was pretty good and spicy too.
If you are ever in Vegas and looking for a place to eat that is not to expansive you should head over to Einstein Bros. It is just a couple of miles off the strip.

Stopped in for a quick bagel while waiting to pick up my husband at the airport. The place was slow and the kid behind the counter didn’t acknowledge me for a bit. I dont like that. It gets under my skin. You see me there, look at me, wave at me, something!
I wanted a well done toasted bagel with butter. Although there were not a lot of people in there, it seemed to take a bit to get it.
When the bagel came out, they used WAY to much butter. No regard for my arteries or my cholesterol. No love for the product you are giving to someone to eat. *another pet peeve*

I had to make a sudden/​urgent business trip to my LV office. I get up at 4am, hop on the plane by 6, and touchdown at 8. Grab my bag and walk aimlessly around the airport looking for a cab. Finally I find the line and hop into the car. I tell my driver, Jamal, from Somalia the address I need to get to and instruct him to stop by someplace to get bagels. But those bagels weren’t for me. I wanted to be nice and bring bagels for everyone in the office. So Jamal takes me to Einstein’s since it’s on the way and tells me this is the best place for bagels in Vegas.

I walk in and the sweet aroma of bread welcomes me. There are a lot of people sitting down enjoying their morning coffee and bagels. By the time I get to the front to order, my brain is on sleep mode so I tell the guy to just give me a dozen bagels picked at random with plain & sun dried tomato cream cheese and also offer to buy Jamal breakfast.
Judging from the guys face I’m sure he knew that I was half asleep and got everything in order for me. They also have varieties of bagel sandwiches which looked really tasty.
Jamal drops me off in front of my building and we say our goodbyes and part ways. I bring the bagels up and immediately tear into one because I was starving.
Sorry for the long boring story lol. In a nut shell, their establishment is clean and organized, the staff is friendly and cool, and the bagels are tasty. The best thing about it is that they are pre-​cut so no more struggling with a knife trying to cut through risking on cutting yourself.