El Pollo Loco

After dinning at this place over the last year and a half as my last minute effort to actually gets dinner in a pinch (some nights) that won’t blow my nutrition plan, I can confidently say that this is the best location in the city! My order is always accurate, the food is always hot and fresh and the people are always prompt and courteous.
Kudos to El Pollo Loco for stepping outside the norm of fast food and offering things like the chicken avocado bowl and the chicken and shrimp platter served with broccoli! So good and so right on. Also, the sauces actually are fresh and made with real ingredients with real spice — it’s tastes authentic rather than pre-​fab out of a package.

Went here yesterday 7−7−15 around 6pm through the drive-​thru. Drive thru lady was friendly. I got a half chicken combo with black beans, rice, an extra side salad, and… drumroll please… tres leches cake. I’ve never had tres leches cake before and it’s one of the best things I’ve ever had in my mouth. There’s only two things that taste better than that cake.

Love Love Love the new healthy menu! So much to choose from. I’m glad they are next door to my gym location.
The drive thru is hardly ever busy and the staff is always so nice and answers any questions you have about the new menu.
I ordered two shrimp tacos with avocado, two for 7 $. So delicious and healthy with the wheat tortilla and cabbage. I was full after just eating one. And the shrimp are medium size (not bay shrimp!), and so flavorful.
Definitely give it a try if you don’t have time to sit down for lunch and want a fresh healthy option.

Came here for lunch today and to be honest I really wasn’t impressed! They were super busy which yes it was lunch hour however I think the service could’ve been better! They were clearly short staffed as the manager actually had to open up on a register to help with taking orders! I know a good quality bowl when I taste one so me wasting my $ 9.99 on the «double shrimp» bowl will never in my life happen again! I got the bowl and to my pleasant surprise it wasn’t anything special! I thought to myself what did I seriously just order! There were about 6 – 7 shrimp in this huge bowl and they were the tiny ones! I’d hate to see what the normal bowl with shoring looks like as mine being the double was lacking seriously! On top of them being stingy on the shrimp the rice seemed dry and unseasoned! Most definitely not worth the price! I’ll never return!

I pulled up to the drive thru speaker at 10:40. Nobody answered so I pulled up to the window. The cashier that opened the window said that they closed early. The sign for their business hours said they close at 11. The cashier said that they closed 30 minutes early because they didn’t meet their sales goal so they couldn’t pay their employees. I’ve worked in management positions in the past, and at a fast food restaurant. The correct thing to do to say hours on labor is to send employees home early. By closing the doors early you’re chasing customers away, therefore losing money. Horrible management. I was very disappointed. I was hungry and really wanted their chicken enchiladas.

Five stars! Big line moved very fast. Shrimp salad is delicious. They are a very friendly and efficient group this Sunday at 6:30pm. Thanks a lot

My experience today out did any previous experience. Usually when I come in here, the managers (usually 3 of them) are intense and so focused on the employees that the personality of the store is missed. Today was quite different. Service was friendly, the employees seemed relaxed, no managers hovering, chicken was hot, flavorful and fresh. The restaurant was clean, salsa bar was stocked, and everything was running smoothly. (I hope the managers noticed this)

Experience horrible food was cold ordered the 2 piece combo with black beans and Spanish rice both cold black beans over salted and cold and let’s not forgot the Spanish rice disgusting and cold couldn’t eat either of the sides the two piece leg and thigh burnt and over cooked the meal was a disappointment. The service was also horrible the women at the counter shouldn’t work at a food service place her attitude was horrible mentioned to her that the diet coke was flat and only clear carbonation was coming out she precedes to tell me that I was wrong clearly this location needs extra training on food preparation and customer service. Will not be returning to this location complete disappointment.

I was here yesterday for dinner. The food was good as always. I mean you can never go wrong with el pollo loco, but this one the floor was really disgusting and sticky and the seats at the booth were sticky and torn. The management really needs to work with their employees in the up keep of the restaurant. I have been to el pollo locos in worst areas that kept their facility nice and cleaner than this location. Overall, I rate this restaurant 2 stars.

Me and the other homies in the hood were quite delighted when we learned (a few years ago) that the old gas station on this corner was being replaced with an El Pollo.
Why? Because there aren’t enough Mexican fast food places in this neck of the woods? Hardly.
Because it’s a healthier, tasty alternative to the usual fried stuff? Maybe, but you can trot into pretty much any grocery store and grab a rotisserie chicken, a tub of salsa and a pack of tortillas. You’ll have a lot more of basically the same food for a lot less dinero.
No, kids, we were delighted because of the flan. And anyone who knows flan knows that, for whatever mysterious, inexplicable reason, EPL has the best flan anywhere.
Make that HAD.
Drove on thru a couple of days ago, put in my order for whatever I had a coupon for, and added on a request for my favorite dessert, only to be told «I’m sorry. We don’t have flan anymore».
Wha wha WHAT? «You mean, you ran out»? «No. We don’t have it anymore».
I am still in shock. What corporate dumbass made the decision to eliminate the best thing on the menu? What’s next? Those greasy little deep fried tacos at Jack in the Box? Only reason they got any stars was because the guy working the window agreed with me wholeheartedly. It was his only reason for going to work each day.
Don’t worry, bro. They will probably lose enough customers now that you will have to find another job anyway.

I thought that I would try El Pollo Again. What a mistake. Only thing that could be drier than their chicken would be a dried up mud pie and that would probably taste better. Chicken was dry and the part that looked like chicken was very yellow. Tossed food in trash, and walked out only to never step foot in this or any other El Pollo Yucko again. Save your money and your health-​go somewhere else.

This food is so delicious. Especially their salads and tortilla soup! Use the coupons when they get delivered to your mail. Only makes the experience even better.

Friendly, knowledgeable, fast service. Delicious food. Four stars instead of five because the tables and floor could have been cleaner.

This location is convienent for me. People there are friendly. Place can get busy and wait is usually a little linger than I like but meals are prepared at time ordered so the freshness makes up for the little extra wait time.

The guy handing me my food had dirty finger nails! EFFING GROSS!
I went through the drive thru and decided on a pollo bowl, I wanted to add cheese and he said it was one dollar more… REALLY? What a rip off! I got to work and was taken aback! Literally, a bowl filled to the brim with rice and beans and ¼ of a small breast! BOO!
I tasted it and was turned off, the chicken was bland and dry and it just wasnt yummy! Had I got the cheese and added salt then yea, but seriously EPL? I also got some red salsa and it wasnt good. Just a sad visit!
What was the worst is that the guy at the window had long DIRTY fingernails! OH HELL NO!

You know, in a town not really known for healthy choices, much less fast, healthy choices, this place really does fill the gap.
They have bowls and salads with REAL avocado, not some green mush that they try to pass off. You get actual thick slices. That and they toast your tortilla, melt that gooey cheese, you get real red beans, not some processed fattening stuff that will clog your arteries and you get it all FAST.
It’s not the ideal choice or necessarily the healthiest, but it sure does beat TB or DT when you want fast, fresh Mexican!

I gotta give them props and bump them up a star. El Pollo Loco is still my healthy lunch of choice in this armpit of the city. It’s kinda like a shaved armpit now instead of a musky, hippy armpit. At least in regards to EPL that is.
They have booted the homeless crew who use to reside here AND remodeled the interior of the restaurant which created a brighter and more spacious environment for grubbin’.
*Salsa bar is clean and full (until I get a hold of it)
*Staff is on point even if they still say,” Hi-​Me your order is ready”. I’m cool with that. Makes me feel all Bön Qui Qui inside.
*Food here is consistantly delicious and fresh.
*They have a loyalty card that seems to equal a free $ 5 salad for me once a month. Boo ya!!!
Yeah, they are on their game right now and I’m likin’ it. Only thing I don’t get is this. They started selling smoothies and slushy coffee drinks. Why don’t they have a Horchata flavor ice-​blended drink? Wouldn’t that make more sense? I know this Ranchero would be all up on it on Cheat Day.

Oh oh El Pollo Loco! For the longest time I have ignored El Pollo and I am sad that I have. This El Pollo is not in the best part of town and I am sure this review food-​wise can go for all El Pollo Locos in general.
I did the drive-​thru here and there was a bit of a wait, even though I seemed to be the only car there. It was probably about 10:30 PM on a Thursday night. However, the lady working the drive-​thru was nice.
Here’s what I ordered and the main reason I’m writing this review. Chicken tacos and tamales! They were delicious. What I loved was the simple, yet flavorful taste of the meats and the tortillas. The tamale seriously was amazing. I almost thought I was eating a tamale not from a fast food establishment. As a side note, I believe they only do the tamales around Christmas time.
I have had their chicken on occasion as well and I declare it to be much better than KFC. If I’m going to get a «fast food» chicken I will definitely pick El Pollo Loco over the Colonel.

Here’s my secret for the healthiest meal on the menu:
Grilled Chicken Salad (No dressing).
But this location is your typical El Pollo Loco with a drive thru. I’ve always went through the drive thru and never sat in. Food should taste the same though!

Healthy Fast Food– the best tortilla soup ever– just be careful because it’s piping hot. The marinated chicken is seasoned perfectly, tender and not dry. The chicken burrito is really good, too. But my favorite besides the tortilla soup, is the bowl– I like the basic one because the deluxe one is too much. Also worth mentioning is the avocado sauce. Free drink refills. Bathrooms, but sometimes some people (not patrons) use the facilities, so I’d be careful or bring some clorox wipes. Drive-​thru window if you prefer to avoid the super busy lobby.
Good Prices. Great food– never had a bad meal here. Busy location, especially around lunch time.