El Pollo Loco

El Pollo loco is the Spanish word for crazy chicken. After spending hours hiking in Fletcher Canyon then driving across the valley, I felt like an el pollo loco. I was dying of hunger in a part of the Warm Springs corridor where there really isn’t many restaurants. After a few year hiatus of dining in an El Pollo Loco, I’d choose this one as my post — hike dinner.
On a Saturday night, it was calm. A line was nonexistent. I ordered the two piece breast and wing that included two sides and two corn tortillas and a small drink (self-​serve refills) for less than $ 9. The chicken was good but not GREAT. I’d take Raising Canes or broaster chicken over this in a heartbeat. Regardless, I have nothing bad to write about the chicken. The two side dishes that I complimented the chicken with were rice and cole slaw. I enjoyed the side dishes as much as the three star chicken.
After leaving El Pollo loco filled up and no longer feeling like a dying of hunger el pollo loco, I walked to my car with the impression that my meal was good but short of the greatness of a Chick Fil-​A or Raising Caines.

This locations food is so gross. I thought they all had to be the same but the quality at this one is horrible. Guac is always brown and soggy. More like a paste. Chips are always stale and they never get my order right. Probably because they are to busy talking to each other and not paying attention

This place is always busy but I enjoy their quick and nice service. I wish they were open even later because I seem to crave their food 10 – 12 at night lol. I love their horchata and they have vitamin water blueberry pomegranate flavor in their fountains now! Drive thru experiences are always fast and friendly, they haven’t messed up on my order yet so that’s definitely good that they’re consistent!

This was my first time at a El Pollo Loco, I don’t know if it was this shop or all of them, but was not impressed at all. Chicken was soo over cooked it was like sawdust … The skin was good though. The Mac and cheese tastes like it came from a can. Only reason I gave the extra star was because the girl who took my order was very friendly

I’m in love with the tacos al carbon and the chicken avocado burrito, for fast food chain I think these are better than your typical mom and pop burrito shops. If you haven’t had one I’d recommend you go try it. El Pollo loco has come a long way

Popped in at 9pm tonight,
Joseph was courteous and friendly, and made my experience feel personal and welcoming!!! He exceeded all my expectations, and anticipated all my needs BEFORE I even asked.
He helped me through the ordering process with a smile and great attitude.
My meal was perfect. Hot. Correct. And
Delicious. I will be returning to this location.

Drive Thru was fast and friendly

The wait at the drive thru is RiDAMNdiculous, so long you would think they are slaughtering the chicken back there or cooking them with the Damn sunlight (This is Vegas-​that last scenario is perfectly plausible). However the food is off the chain. Loco chicken doesn’t get better than this. I recommend this particular branch highly just bring a work Tablet and get some graphs done while waiting in the driving thru. Two thumbs up from me-​Loco for you El Pollo Loco!

Ok so I keep coming back but, now I go later in the afternoon and usually only order a side salad and a crunchy chicken taco. They always get my order right and have my salsa in the bag as well.
The meal is always good and wishing I had more :)
They still have an issue of not having any Flan. All I can say if you NEVER have it take it off the menu.

Yummy flame broiled corn

Pretty good food here, first time in and the food was good and fresh. It is in the same lot as Tuesday Morning so I am sure I will be back!

Favorite chicken spot of all the chains. The marinade is awesome. Grilled so it feels healthy. The toppings n sauces n salsas are a huge bonus. Their fire grilled corn side is so good!!! Avocado chicken burrito is fantastic. I’m definitely craving el pollo for dinner!!!

* sigh*
I don’t understand how it’s possible for service to be this bad?! Every time. It never fails. When coming to this location you have to be prepared for either A. Waiting a ridiculous amount of time for your food or for drive-​thru line to move or B. expect your order to be incorrect. These people have selective hearing or they just don’t care. Very annoying!

Here is the deal — I love El Pollo Loco in general. We eat their chicken often, but this place is consistently slow, slower than the other locations — and it was really bad tonight. So bad, I had to write about it. I waited in the middle of the drive through line (where I was stuck, or I would have left) for 20 minutes because they ran out of chicken. I was getting fairly frustrated and was considering never coming to this location again EXCEPT the drive through guy was so nice and apologetic.
I didn’t take it out on him — he was just the messenger — but he was immediately apologetic, gave us 10% off and a free side. He was doing the best he could. If the owner of this chain happens upon this review, I hope he/​she will take some time to properly thank the young man who was doing what any owner hopes employees will do — care about the customer.

I love me some Pollo Loco, but this location is S.L.O.W! I came here around 1:45 thinking the lunch rush would be over by then but the line for the drive-​thru still looked quite daunting. I decided to wait it out anyway since I was craving some of their spicy avocado salsa.
I waited in the line a good 15 minutes before I got my food and was on my way back to work. Not horrible, but still a little longer than you would expect from a fast food drive thru during off hours. Service was still friendly and efficient once I actually got to the window.

Ok, first let me just remind everyone that this is fast food. So by giving this 5 stars, I am not saying it’s some sort of gourmet restaurant. As far as fast food goes, I feel like this place is one of the best. Everything I have eaten here has been excellent. I especially lik ethe newer burritos. They have a spicy chipotle burrito that is especially good. I recommend the chicken nachos, but you should eat in for those because they use a queso cheese that will qucikly make the chips soggy if you take it to go. They have a salsa bar with this delicious avocado salsa, as well as hot and mild salsas. I also like the fact that almost every week I get coupons in the mail from El Pollo Loco which helps me save some money. The chicken is flavorful, the portions are high, and the cost is about the same as anywhere else. If I had any complaints it would be that the seating in this particular place is a little tight.

For being in the nicer part of town this place was kind of dumpy. I happened to spot it while on the look out for a decent place to grab a quick bite to eat during my lunch hour. It’s actually located in the Albertson’s shopping center.
When I went in the place looked disheveled. The salsa bar had not been wiped down, there was drippings everywhere. It looked as though the dining area had not been wiped down either.
Next, I wanted to keep on their «value menu» so I ordered a taco al carbon, which they are pretty good. I also ordered the value menu side salad. I specifically said «side salad», which to me would indicate the fact I want a SIDE SALAD. Well, I didn’t get a side salad, the cashier charged me for the salad that is $ 3.49. I didn’t realize it until I sat down and looked at my receipt. But by this time I was just like, «Eff it, I’ll eat a bigger salad». Nothing wrong with more veggies in my opinion.
Food — eeehhh. The salad was not cold like a salad should be. It was kind of strange temperature-​wise, like maybe the salad had been siting out and someone forgot to put it back into cool-​storage. Or maybe they’re running their temps for the salad prep station too high. Either way, it was not good.
I’d say be wary of the salad items here… something fishy is going on…

this location is Not closed. i dont know why it says it is, you also cannot check in here. but go anyways, you really cant beat the pollo here.