Enterprise Rent-A-Car

Enterprise rentals on Rancho has amazing service. Steve and D. are outstanding people and will help you get on the road. thank you guys, I owe you one.

I love these amazing people! they have always given us the best experience, clean cars, great upgrades and delivery of vehicle!

Not impressed. Picked up a rental today which was supposedly reserved for 11am pickup (I came in at 11:45am) and turns out they never received my reservation. I waited for 30 minutes and received a 2015 VW Jetta… Which was fine. Except then I started the vehicle and the tire maintenance light was on. When I proceeded to tell the representative (Allen) he simply said ‘we check our tires, that’s a big thing for us’. Sooo… Why the maintenance light? They didn’t offer me another vehicle as they ‘didn’t have any’ and then told me to go to another location if I didn’t feel comfortable and switch for another vehicle. I’m sorry, but would it have been too hard just to check the air pressure? Yes, it was closing time for them… But if you are putting a customer in a vehicle, shouldn’t you make 100% sure that it is safe for the customer with all the maintenance and services performed?

I have never had a better service. I totally recommend this place very friendly clean, and definitely if I need a car I will be back again!!!

If you’re looking for a place to rent a car, this is most definitely where you need to go! Their rates are great and I didn’t get charged for my upgrade for the night! (They didn’t have anything else at the time) They were extremely friendly, everybody here is amazing! First, a young lady helped me get my rental. She was the sweetest, walked me to my vehicle and was very helpful and informative considering the fact it was my first time renting a vehicle. When I came back (which I was in the area anyways so I didn’t mind) to grab the other vehicle, the manager Steve helped me. He’s wonderful! Me, being the talkative person I am started talking to gentleman named Dylan and he was very friendly and also provided great customer service. When I returned the vehicle, Tad and Larry were up at the front. They were sweet, and of course provided amazing customer service! Even as I was leaving and getting into my vehicle, an employee walking back in named Ammie told me to have a nice day! I’ve never experienced such great customer service in my life. I will never rent from anywhere else but this specific location, I live right across the street from one but this one was closest to my work. All of them provide amazing customer service, are honest, and are very knowledgable in what they’re doing.

Great place ! Great customer service ! Office stuffs are super friendly ! Highly recommend !

Tad provided the best customer service. They go above and beyond to help their customers. I would highly recommend this location.

I was recently involved in an accident and took my truck in for repairs. I rented from this Enterprise location and I have to say it was fantastic. They picked me up and dropped me off and I never once had to wait around. Very friendly, new clean car and great staff. Highly recommend.

This location is out of the way, but the customer service I’ve received over the years is worth the drive! Andy and his staff are great and very professional! Don’t discount this branch due to their location.

I have used other rental places in the past, my mistake.
Enterprise rent-​a-​car is the ONLY rental company I will ever use again. From the friendly customer service people, to the professionalism they exhibit, to the same great treatment I get no matter which location I rent from.
Again, ENTERPRISE Rent-​a car is the ONLY rental place I will EVER use… PERIOD!!!

I don’t rent from anyone else, period. I’ve been with Enterprise for about 3 years and love the way they do business: fast, efficient, new clean cars and great staff. I’m in the market for a new truck, so getting to rent and drive a new Chevy and a Dodge so far is a great help in deciding what brand to buy. They are the best in every way, end of discussion!

After a horrific experience with «another car rental company» last month, it was such a pleasure to return to Enterprise!
I live very close to this location, so the picking up and dropping off were done quickly. When I thought I’d be late in getting my rental, I was reassured that they would do their best to accommodate me.
The car was clean and well maintained. My trip (at least the driving part) was uneventful and the turn-​in was drama-​free. I was correctly charged on my credit card and all is well.
And, as someone did on another review, I’d like to apologize to Enterprise for cheating with another company. I swear it will never happen again!

Will and John helped us out when our camper van broke down in Vegas. They set us up with a good price on a minivan and when we found out we’d have to drive back to San Diego they switched us into a different minivan that we could take to SD without any waiting. I’m really pleased with the level of service we received from this enterprise location. They went out of their way to be friendly and helpful.

I rented a car from them, the total was 67 with a 50 dollar deposit. When I checked my bank account the next day, they charged me a 350.00 deposit causing my account to become overdrawn plus the 35 dollar overdraft fee. And when we returned it the next day, they charged an additional 20 because it was 2 hr. s late. When I called to get these problems resolved, I got the run-​around. The guy mike clearly said 50 dollar deposit and said we could drop it off w/​e the next day. It took forever to even rent the car, the guy returning his rental told me his car leaked gas and took enterprise 2hr. s to bring them a new one. I should’ve left right then. I’m left with a negative bank account and a big headache. Wish I would’ve went to rent-​a-​car instead. Btw, when I called my bank and explained what happened, the rep said they did the same thing to her!

Eric was great! In and Out in 15 minutes. No hassle, friendly location… makes things better when I had hail damage on my brand new car!