FedEx Office Print & Ship Center

Great place to fax and copy if you don’t these capabilities at home. I paid a little over $ 2 to double copy and fax a document. Very nice service as well! I had a bit of difficulty and had help from an employee. She was very polite and patient with me. Definitely worth going back for my faxing needs.

Very helpful and friendly. We forgot our business cards and are in town for a convention. The staff fixed us up! Thank you!

My husband shipped a package through this location. The person that helped him did not tell him there was a charge for packing, which doubled his cost. The tracking number was not provided, and the 800 number «couldn’t provide it» and there is no way he could find the tracking number through Fed-​ex in anyway. So, he was unable to track his over-​charged package. We will be using UPS from now on.

Thank you Brittnie! Total lifesaver today thanks for dealing with me and my scatter brain.

I would give zero stars if possible! Waited 25 minutes to drop off a box that was already labeled and ready to ship! Supervisor sat in the office the entire time — get up and do some work!!!

Let me start off by telling this location is the best but let me tell you what happened at the FedEx on Cheyenne
It started off pretty good. I didn’t get any names because I left in a hurry upset. The 1^st girl was helping me out with signing up online because I had 23 envelops to send out and was very helpful. but when I came up to the counter to get the envelopes the 2^nd girl had an attitude like she was the boss and letting me know she’s in charge said we can’t give me that many… I asked then how do I send them out with no envelopes? She said buy and order them just like we have to do. WoW what a rude girl!
I left and went to the FedEx on Lake Mead and Sean was very helpful and set me up. Now why can’t every one be that professional… Good Job Sean! I wish they would send him to the Cheyenne location to train how to be professional, not RUDE!!!

I work for a shipping store in California and a couple of days ago I had a customer who wanted to ship a package to a family member near this store but was apprehensive about shipping to her residence because of recent thefts in the area. It was suggested we ship the package to a local FedEx store, So I called this location and asked if they could accept a package for my customer, they said yes absolutely, they would even hold the parcel for five business days after acceptance, they said they could do this for my customer EVEN though it would be coming via UPS and not FedEx (which an employee named Sean or Shawn ASSURED me would be acceptable).
So we shipped the package, and after tracking it there, we saw that it was delivered successfully in the morning (even signed for), held all day, and then rejected in the evening which sent the package all the way back here to CA. When we realized what had happened, I called back to ask the same questions about receiving UPS packages and received the same response, «Yes we will accept UPS packages». When my customer called after I did she was told they would not accept the same package. We had two different employees telling us completely opposite answers. The worst part of it all is that UPS was willing to deliver a package to their competing store, but FedEx was unwilling to even call our phone numbers and let us know what was going on. This whole experience was handled very unprofessionally, and FedEx is unwilling to help resolve the issue with my customer who is now out 40 $ because the employees at this FedEx store have no idea what they are doing. BTW, The UPS store will gladly accept FedEx packages, do your business there instead.

Their machines malfunction, which happens but they don’t care at all to refund your money. Managers prefer to argue with you than take the time to make sure you’re satisfied.

Was in the process of shipping a package to AZ via express air. However, the helpful rep (Edmund) suggested I ship ground since AZ location would receive next day anyway. Thanks for being honest and helpful… esp helping save a brother some coin. Would definitely come back for all future shipping needs and recommend!

Great shipment center, they have a very helpful and upbeat staff.
I came in prepared to spend $ 40 on overnight shipping from NV to LA but the guy that helped me out was very helpful so much so that he suggested several different things to try to get me a good deal. First he checked if getting a bigger box would’ve lowered the cost (it didn’t, but I still appreciated the suggestion) and then he suggested One-​Day Ground Shipping which knocked my shipping from $ 40 to $ 10. Score!

These «self help» workstations are a total scam. 30 cents per minute and 49 cents per page to print. I found it suspicious that the Internet connection was ridiculously slow forcing you to rack up time and thus pay more than you really should. After finally printing the documents I needed i then had to scan them and send them back. Good luck with that. The scanner icon that supposedly is easy to find according to the directions posted on the wall was nowhere to be found. I spent minutes searching and thus again racking up more charges. Finally I decided I was getting screwed enough and logged out.
I went to the desk to see if they could simply scan and send for me. The employees behind the counter clearly have no customer service training. They acted as if they couldn’t care less. No enthusiasm. No motivation. I decided I was done. I left and will try One of the other office stores around town.

Had to send off some important things for VIP clients and this FedEx office has the best energy! Great customer service from everyone especially Ana, Jabari, and the manager Gary.

I just went to this location today… the customer service was extremely poor… and the workers were rude and unpleasant. One tried to make me purchase a new box because she didn’t like the one I was using to ship a product I was returning, even though it was the exact box it came in… I was outraged, there was nothing wrong with the box I was using, yet she was being very rude and wouldn’t ship it unless I was to spend more money on something I didn’t need… and when I walked out she was throwing bad comments at me… not a very professional nor pleasant location to go to… they need more customer service training…
I went to the one on Craig and Jones right after… and they treated me with respect and we’re very kind AND had no problem with the box I was using to ship. They were outstanding.

Wonderful! After trying the location on W Flamingo which was no help, I came here. An employee helped me find the right paper, and work the color copier (I was making bright color art prints)
Very thankful for the help.

I am extremely disappointed with this store. Despite being a business customer, I am continually faced with my print orders not being ready on time or being done incorrectly. Management doesn’t seem to care and has talked crap about me in view. My favorite was them calling me several days after I had picked up my order to tell me that it was ready for pick up. Despite their convenience, I am taking my business somewhere more reliable and with better customer service.

8 people working, but only 1 helping a line of 6 people. Second star because when they DID help they were nice.

Another FedEx that I feel obligated to write a review on due to the fact that I’m here at least once a week. Tough for me discuss cost of services and supplies here because everything I do here is charged to my FedEx business account. What I can tell you about this FedEx is that they have some of the nicest people working here. Every time I’m here, I’m greeted as soon as I walk in and there’s rarely ever a long wait. They are also very efficient. After living here about 3 years, I’ve learned which FedEx Centers to go to around town. If in Henderson, it’s the one located off Sunset. If in North Las Vegas, it’s the one located off Craig and Jones. And if in Summerlin, it’s this one that I go to. I have some that avoid like the plague, but there’s no sense even mentioning them since I got my Fav 3.
Unilocal PERSONAL CHALLENGE 2013 — (⁴²⁷⁄₅₀₀)

I mail packages all over the U.S. selling items on Amazon and this is my favorite shipping center. The staff is always helpful and answers all my silly shipping questions. Last time I was in the woman helping me even cut down a box to help secure the contents I was shipping. Really nice staff.
The only downside to this place is there can be quite a wait at certain times of the day… nothing to be done!

Because of my job I am mailing packages/​letters daily from either the Post Office or FedEx or both. This location is conveniently located near the 95 freeway on Lake Mead.
I sometimes have 1 box and other times I have 15 boxes to drop off and there is always someone behind the counter ready to take them. They are very quick. I usually have my own tape and bubble wrap in my trunk (hmm sounds devilish) so I am prepared for what boxes I need to get ready to drop off but they do sell all that stuff inside too. If you are a Cox cable customer and need to mail equipment to them this location offers free return shipping on all Cox Equipment. I would say that is a nice bonus.
I have used the copy machines plenty of times and they get the job done. They have more then one machine so there isn’t usually a wait to use them. They offer color and digital printing. You can print postcards, passports and posters. You can actually upload your documents online and pick them up at FedEx too.
You can get online with free AT&T Wi-​Fi access.
Hours are:
Mon-​Fri — 7am to 11pm
Sat-​Sun — 9am to 9pm

Our printer was on the fritz so we popped in here to print out some documents we needed. I haven’t used an office center in years and was happy to discover how easy they have become. No longer do you need to wait in lines for someone to help you. You walk in, find a spot, put in your credit card do your business and walk out.
Easy, breezy, office spot