Firehouse Subs

Came here because I received a $ 20 gift card as a gift. This was my first time coming here… and I was less than satisfied. I’m not a fan of toasted subs so I ordered to cold hook and ladder sub. It was just OKAY the meat was fresh and the bread too which was great, but compared to the other deli’s I’ve been to, this was less than sub par. I prefer Port of Subs over this any day.

Past three months the service and food has gone to hell. One time a few weeks ago I walked in to order, two people behind the counter just standing there talking to each other. Never said a word and then after about two mins one of them finally looks and me and say «You ready». I told her I was ready when I walked in, but since you don’t seem to wait on me I’ll take my business elsewhere and left. I decided to try again and this time at least one of the sandwich makers at least welcomed me when I walked in. Another lady took my order. When I got my food the ends of my sandwich were burnt, but at least it was hot unlike two times before when my meatball sub was Luke warm and the meatballs were cold inside. When I started going there my sandwich me were alway served so hot I had to wait 5 mins to start to eat and they were not served burnt. They changed owner and management about three months ago and neither one seems to give a crap about service or the quality of what they serve you. Now Rubio’s and Five Guys get most of my business. It’s a shame because I liked the sandwiches and service I use to get there before. Leadership and service starts at the top and these people fail miserably.

New to Vegas, was craving Subway but wanted to try something new. Went here with a friend who had also never been and we both had the meatball sandwich. It was actually really good! Also a good footling size, with meatballs stacked from edge to edge. However, my sandwich was slightly burned on one half of the bread. I don’t think this is a normal trend, as my friend’s was golden brown all around.
The service was nice and even assisted in picking a size of order for the artichoke hearts that we had. I’m not quite sure what it was, but that wasn’t a side I was too crazy about after trying a couple. Something I’ll avoid next time. However, I do see myself coming back to try more and a different sandwich next time. Not sure it’s in my top five, but definitely worth a second visit.

I don’t usually eat sub sandwiches, but this is definitely a great place to have them!
The sandwiches come out nice and hot and food comes out pretty quickly. The soda machine has a bunch of different drinks, so there’s no problem choosing what to drink. The staff is nice overall and the place is pretty clean. Definitely worth a visit if you are looking for a sub to eat!

I would give a lower review if it wasn’t for the amazing food. When I walked in, there were no customers inside, just employees. Three of them were behind the counter and not one of them greeted me. When I walked to the counter I thought I’d start my timer and see how long it would take for someone to say something to me. A girl named Erica stood behind the register starring off into space and was doodling on a post-​it note for a solid 6 min and 24 seconds. The silence was broken by a man that came in and jumped ahead of me to order. She abruptly looked at me and said «are you ready?» I kind of chuckled as I said «hmm, was wondering when someone would say something to me.» Not only that but I asked for the number 5 and she proceeded to ask me 3 times if I wanted the combo??? I’ll probably try another location next time due to the lack of customer service and hospitality of the employees.

Just overall great.
Service was amazing
20 minutes in we were checked on, asked how the food was.
First here and definitely coming back!

Gave our order away to someone else. offered to give it back to us if the other people returned it.
Made us wait 20 more minutes… then wouldn’t accept a coupon that we bought from the local school.
This was our first visit and we will not visit again.
Sandwiches were tiny. (Meatball & NY Steamer)
Nothing like the pictures.

Adapting to the life in Las Vegas Nevada, trying to know the neighborhood came across with this place with excellent sandwiches, tried 3 different kind so far and every single one of them is better than the last one, trying to try them all before I get to Phoenix AZ, hopefully they have some firehouse subs back home.

Goodbye subway… hello firehouse! I had the New York Steamer and it was the best sandwich ive ever had at a chain sandwich shop! And don’t forget to try their bbq sauce, it’s the bomb!

My only complaint about this location is the manager said she would put margaritas in the freestyle coke machine. She has yet to do so. LOL great subs and great people.

This place has amazing subs. The bread has a crunchy crust but a soft and moist inside. They have a wide variety of drinks since they have that coca cola machine that holds different kinds of drinks. Their best drink is their cherry limeade hands down. Workers are friendly. I would definitely recommend this place to friends and family.

I’m not a huge sandwich which person so for me to really like a sandwich, it must be good. I’ve had three different sandwiches there and all of them have been amazing. The staff are all super friendly and each time I’ve been there, they are busy doing things. You can tell the staff take pride in their job.

There’s nothing particularly great about the subs. They’re ok. I don’t have anything negative to say, but nothing really glowing about it either.

The workers move slow. I waiting for my meal for 25 mins just to find out they «lost my ticket» so I had to wait another 10 mins to get my meal.

This is our favorite Firehouse subs location. Conveniently located across the street from Bettye Wilson so we stop by often after our daughter’s soccer games. Always greeted and overall great service. The owner of this location truly knows how to please his customers.
My favorite sub is the New York Steamer, I’ve tried several others but I haven’t found one that tops it. I also enjoy the soda machine with all the different drink options, but I usually go for the Cherry limeade with a few fresh squeezed limes ;)

This place is a very basic above average sandwich shop (compaired to subway/​port of subs/​quiznos). My wife loves this place and raves about how good it is. I’m not convinced. I’ve had the cheese steak (bland meat/​not enough cheese), meatball (good), and the brisket (not enough meat). I might just be to picky but I expect perfection and the are just above average. My favorite part of coming here is the cherry lime aid and they ran out. It’s their signature drink and they ran out.

Soooo I walk to the door at literally 8:54pm and the door is locked. A lady employee runs to the door to let a customer out and tells us that «they close at 9:00» and closes/​locks the door. Uhh okay??? It’s not 9:00 yet!!! Won’t come back, and to think I actually considered this place better than capriottis at one point?!

I love firehouse, the sandwiches are pretty tasty. They have about 14 signature sandwiches that you can pick from plus a large selection of hot sauces! One of my favorite things is the coca cola freestyle machine which complements my sandwiches even more. Once in a while we do see that some of their ingredients are not the best (yellow tomatoes!!!), but overall, a good quick and cheap lunch spot. If you have kids do not forget to ask for the fire hat!

My roommate and I dropped in here for a quick sandwich. I had the Hawaiian bread pulled pork and slaw, and he had the brisket sandwich. The food here is always pretty good and these were no exception.
We did manage to sit with an angle into where they did the prep. The floor was covered in food, and my roommate saw a girl take a wet rag and squeeze it all over the floor and some food containers… ewww. All the workers were teenagers, no manager around. This is not good. 4 stars for the sandwich, –1 star for the scene behind the counter.

Slowly becoming a staple in the lunch rotation, consistently FS offers happy service and a very good sandwich.
My last go around I went with a club on a sub. I chose a large and I am happy for having done so. A medium always left me wanting more. The sub was awesome and ingredients were fresh.
There is an assortment of different hot sauces to compliment your meal. I have yet to find anything to unbearable and everything has so far complimented the meal.
Beware…lunch time can get a tad busy. The tempo doesn’t seem to cause a slow down in the sandwich making process but the inside can fill up making it difficult to find a spot to eat.