FireRock Steakhouse Las Vegas

I have mixed feelings about this place.
First visit with friends back in December and to say the least it was amazing.
They said 45 min wait and 3 mins later say us in a private room by ourselves. Food was great, their dinner rolls were amazing; soft and buttery; literally perfection. Service was perfect, glasses never got dry. Food was cooked perfectly. Everything was awesome and the bill was pretty reasonable for our orders. We left extremely satisfied and raved to our friends about the experience.
Later that month my wife had a Christmas party dinner there and it was the worst experience at any restaurant. It was early afternoon, the place was empty. Took them awhile to be seated had the worst service. Drinks never got refills. Waitress spent her time chatting with other workers. Orders came out wrong and they sent several dishes back. (How do you mess up an order when you are the only customers).
The bill came and it was outrageous for what they had experienced. Asked for manager and waitress have an attitude for asking and they had to comp some of the meals that were not eaten.
All and all I would go back cautiously. Seems like the best time to go is when they are slammed.
Good luck

The ambiance was inviting and even though I read pretty average reviews we gave it a try. It was just meh. Husband got the prime rib. He said it was borderline average. I had a burger… it was not very good. Dry and just bland. Overall I probably wouldn’t go back. It wasnt terrible, but nothing stood out to make it a place I’d like to spend an evening out.

My initial experience here was a good one. Recent visits, not so much. Going downhill quickly. Oysters were gross, warm and dry. Looked like they were shucked the previous day and left out. Crab legs were very fishy tasting. Lobster mac & cheese was awful. Looked like it was sitting in a pool of milk. Macaroni was crunchy. Has to send all of that back. I don‘t see how a chef would let that out of the kitchen.
Porterhouse was ok. Cooked correctly, but for being a steakhouse, the cut of meat was no better than a steak you would order in a coffee shop.
Michelle the server was super friendly and very professional. I could tell she was embarrassed by everything.

We loved Meagan H!!! Super attentive and great with kids. Best food and service ever.

Meagan H was an amazing server today! Super bubbly and friendly. Foods always best when the service is top notch! Will request her every time.

Slow to be seated even tho restaurant was empty on a Saturday night. Ordered fish and chips… yuk. Will not return.

I was there last night. I ordered the ribeye medium rare. It was cooked to perfection. My husband felt the same about his. We ordered the stuffed mushrooms as an appetizer and it was delicious! Our server was Michelle and she was great! I am VERY satisfied with the food and service. I am definitely going back soon.

The Happy Hour specials are worth going for. The stuffed mushrooms are very good and I will try other items on the happy hour menu. The wait staff was excellent, however the main course country fried steak, aka chicken fried steak, was disappointing, dry, would definitely not order again.
Would I go back other than happy hour, never. One of the main reasons besides the main course is the location, almost impossible to get into driving, only way is to approach it from Ann.
Hopefully their other location in Wyoming knows how to fry steaks.

This was our first visit to Fire Rock and so far, I’m not overly impressed.
About the service:
It took over 20 minutes for us to get our drink order and even though she repeated it back to us, our server Megan still brought the wrong drink for my wife. Megan also let me sit for about five minutes with an empty glass while she BS’ed with the people in the booth next to ours. The general manager was very nice, however.
About the food:
The stuffed mushrooms were good but I didn’t taste any crab. The salad I had was nice and fresh but my wife’s and son’s soups were served barely over room temperature. The steaks were about what you would expect for under $ 30. The rib eye was pretty fatty but they do describe it as well marbled. The chicken dijonnaise was very nice and the white cheddar mashed potatoes were great.
Overall I’m willing to give them another shot. If I get cold food and am ignored by another server, however, I’ll be taking my business elsewhere.

Caesar salad dressing tasted like mayonnaise
Artichoke dip tasted like cooked cheese dip
Focaccia bread tasted like pretzel rolls
Mahi piccata fish was over cooked but nice sauce
Ribeye was fatty
The stuffed mushrooms were awesome! They gave large portions, And they did fill out wine glasses generously, so cheers;)

I wasn’t disappointed because I felt like I already knew what to expect from the other reviews. The service I received was average. Not bad, not good, just ok.
My burger was good and the fresh cut chips were ok. I really have nothing bad to say about my experience here, but the reality is I have nothing good to say either. I may be back, not sure…

They messed up my chicken club and my wife’s salad was full of rotten lettuce. The staff was nice.

Nice ambiance. Cute interior. Not crazy & rowdy at all :-)
Only 3 stars because everything is kind of bland and not extraordinary. My dad and I were driving through and I wish we went somewhere else for a better experience… Server was nice but none of the workers really tried to make us feel at home.
The favorite part was the bread that was brought to the table!

I don’t understand the poor reviews this place was excellent!
Food– Came with 5 other people and not one complaint on the chosen items. The menu offers a good variety. I HIGHLY recommend the French Onion Soup! It was soooo flavorful and full of onions. I also had the patty melt which was delicious. They put it on a Texas toast which was a great choice in bread. You could taste the great quality in the hamburger meat it was no frozen patty.
Service– Our waitress was awesome! She was very attentive, friendly and provided excellent service.
Ambiance– Very nice and clean no complaints. I have to say my favorite part was having a family restroom which I can’t tell you how much parents appreciate this. They even have a step stool for the kids to reach the sink. A+ in my book!
We will definitely be back and keep this as a regular spot!

I was extremely excited to eat here after seeing that it was finally open and reading the menu item for the Real Bacon Burger. My wife and I were seated quickly, but then it took the waitress a long time to make it to our table. It was really not busy at all that night, so I thought she might be on break. This was par for our service all night. She was great when she was there, but she was rarely there to fill our drinks or see if things were alright. I ordered the Real Bacon Burger with fresh cut chips and my wife ordered a steak.
Unfortunately everything that made it to our table was horribly bland except for the free rosemary bread. The burger was tasteless. The bacon jam was alright but there was such a small amount that it did not add any flavor to the burger. The chips were completely unseasoned. My wife’s steak had no seasoning. It was cooked to temperature, but it had very little flavor.
With so many more-​flavorful options in the area, we will not be returning.

Diane and I had a nice first experience here with another couple. Buttery fresh-​baked Rolls were fetching and delicious. Dinner Salad with bacon and diced egg was good but I would have preferred more French Dressing. A cup of French Onion Soup was also good and gooey, but salty. Moist and mostly lean Short Rib Ragout finished with a savory Veal & Wine Gravy was nicely tossed with fettuccine. Smothered Chicken showing glimpses of ham and melted Provolone through a covering of White Wine Cream Sauce was somewhat unique and inviting. Prices were reasonable, and service friendly and efficient.
Ambiance was fireside Western. The only drawback noted was the place was packed, and the high level of noise from the expansive bar near the restaurant entrance carried into the dining room deeper inside.

Came here last night for some late dinner and to try out the food again.
We like to sit at the bar and we had the same bartender as last time. He is great. Super friendly, helpful and very on top of ordering the food and bringing it out.
We ordered the sampler platter, salads and the Blue cheese burger. A lot of food… yes.
The sampler platter was okay. I like the stuff mushrooms, but the rest was alright.
The Blue cheese burger here is super good. The ONLY thing I would change is the bread. It’s very spongeyish. I would like to have softer bread, but the patty itself is awesome.
Happy to come back and try out some other stuff.
But again — the music. Good god, it’s horrible here. Last night, it was 80’s…and not the good 80’s music.
Also, it was super cold. It had to be on like 65 degrees and we were freezing. I’m always cold and my boyfriend is always hot. And if he’s cold, you know it’s got to be freezing.

Decided to give Firerock a try Friday night. Upon entering to visit with the hostess the bar was packed and several tables were seated. After a few moments wait our group was seated near the back of the restaurant in a booth. Looking around at the room checking out the décor I notice they have a lot of photos and artwork of cows and western themed pieces. FireRock definitely is a slight step up from casual dining but not quite fine dining status. They do however have a private party room off to the left of the entrance with seating for at least 20 peeps.
Service started with beverages and some complimentary fresh baked buttery herb dinner rolls. these were warm and very tasty start to our meal.
Browsing the menu I had trouble deciding on what to get because there were so many different things that had me salivating. After seeking a recommendation from the server I decided to settle on the Chicken Dijonnaise as my entrée with grilled asparagus and white cheddar mashed potatoes. This dish tasted as good as it sounds. The panko breading was crisp and flavorful and the breast was large enough for me to take home a lunch portion for the next day. The mashed potatoes were seasoned well and I enjoyed the occasional lumps in the creamy fluffiness. the grilled asparagus was a perfect al dente and nice side item offering.
We also selected the Sun-​Dried Tomato & Basil Pasta with a light garlic and wine sauce. I liked the freshness of the basil in the dish however the sun-​dried tomatoes flavor seemed a little off. Normally these are sweet little bits of garden candy. Don’t get me wrong the dish was still tasty with its large slice of garlic bread on the side. Once again another large portion that we had to take home to enjoy the next day.
I added a side salad to my Chicken entrée which was just ok. I was slightly underwhelmed with the amount of toppings which were diced so small it was hard to enjoy. Overall not enough toppings of cucumber, tomato, egg, and bacon. Even the dressing was a little to light.
Service from the staff was lightning fast. Almost uncomfortable because he would come in to the table so quickly with «Hi how are we doing» and then phew! he was gone. I had to stop and have a conversation just make it feel like we were be attended to. This was fine but sometimes when the staff run so frantically they either have to many tables or are understaffed.
Overall experience was positive. I would definitely recommend Giving FireRock a try. The Atmosphere was lively on a Friday night, food was good and service was expedited quickly. I wanna try and come for Happy Hour from 4−6pm where drinks and apps are half price.

It might just be me, but when you step into FireRock, it feels like you’re literally walking into the one and only Shenanigans. This place has the cookie cutter chain restaurant feeling down to a science. From the cheesy décor trying to look like an upscale steakhouse, to the terrible service from waiters who obviously don’t want to be there, and the mediocre and overpriced food, it’s like you’re on the set of a movie…
We sat down here for dinner this past Sunday night at around 5:30. With it being fairly new to an area with otherwise almost no good restaurants, I thought it would be much busier than it was. After all was said and done, I could see why it wasn’t. Honestly, it’s surprising to me that people would come here more than once, but I guess that’s what keeps all these chain restaurants alive and kicking.
When it comes to the menu here, it looks small at first, but has a whole bunch of options. I just really don’t get those options. FireRock Steakhouse is supposed to specialize in steaks (it’s in their name), yet they only have a few cuts of meats… with the rest of the menu having everything from street tacos to a monte cristo. Maybe the concept is just over my head, but their menu literally has about a quarter of a page featuring steaks, and that’s it.
Because it is a steakhouse, of course I wanted to try their steak. I ended up deciding on the Cajun-​Spiced Ribeye, which for whatever reason is $ 2 more than their regular ribeye. The only difference it it’s supposed to have cajun spices, which I think to them only means cayenne and paprika, and then some «Creole Butter». I’m almost positive they just use the exact stuff sold in a jar that goes by that name, and that’s where they are getting the $ 2 up-​charge from. You might have guessed it by now, but this steak was nowhere near worth it’s $ 26 price tag. I requested it medium-​rare and it was overcooked. Very little marbling in the meat, not much fat or flavor, and a really thin cut. You can see from my picture that there was virtually no juice from the meat on the plate, and it stayed that way even after being cut into. Any juicy was likely from the jarred Creole Butter anyway.
What made FireRock even worse is the service. I realize they are still pretty new, but they’ve been open almost 2 months now. You’d think they’d have a good amount of the kinks worked out, but that just isn’t the case. Our waiter looked like he was in hell, and every time he’d fill a drink cup, he’d slam the cup on the table like he was taking out his aggression on my poor iced tea. I’d say thank you, he’d walk away without saying a word. We had to ask for things more than once, and just to get some bread took 10 minutes. He just didn’t really seem to care to be there at all.
And while maybe not directly his fault, our salads took almost 30 minutes to come out, with our main entrees taking just over an hour. With our small party of 6, and the restaurant pretty slow overall, it shouldn’t have taken nearly that long. To add fuel to the fire, my wife ordered a filet cooked medium, yet it came out much closer to medium-​rare and was basically cold to the touch.
As I said, I’m not sure what FireRock is going for. A menu that’s all over the place with crap service and mediocre, overpriced food is a recipe for disaster. The good thing they have going for them is they are maybe ½ a step-​up from an Outback, and are surrounded by other crappy restaurants. For people who constantly frequent mediocre chain restaurants, this might be a welcome addition… for everyone else, methinks not. «Eat somewhere else, enjoy your food».

I’ve been waiting to try this restaurant for a while now and have been really looking forward to it. Called for Thursday 6pm reservations, was told they have a «wait list» they can add me to, but don’t take reservations? Odd, but ok. I immediately received a text saying we’ve been added. Cool stuff. We arrived and had about a 5 minute wait for out table. The restaurant has a great vibe, nice decorations and you can smell the wood fires. Really liking this place!
Soon after we sat, we realized this place has serious issues. We sat for at least 10 minutes before anyone came to bring water, ask for drinks etc. I saw several servers running like headless chickens. I also saw what I think were 1 perhaps 2 managers strolling around doing nothing like they didn’t have a worry in the world.
The menu is great, lots of great choices. I really wanted to try several items.
We ordered finally and got a pan of great bread dropped on the table. Waited another 5 minutes and finally called someone over so we could get silverware and napkins. At least something to spread butter with. Things aren’t looking good.
Our waiter came finally and took our order. We then sat there for 35 minutes before seeing him again before our dinners arrived. Now we’re so agitated it doesn’t matter if the food is great or not. We’ve been here going on an hour still waiting… on a Thursday!
Got our dinners, finished them, waited another 10 minutes, bussed our own dishes, asked for the check and left.
Won’t even comment on food as the entire experience was ruined by the total lack of service in what is hoping to be a mid-​to high end steak house.
Just so disappointed in this place, we really need more choices in the N.W. but Fire Rock will not be around long unless they get their act together.