Fry’s Electronics

After waiting on the phone for 30 mins for someone, but no one answer. I called back wait again for 15mins still nothing. Gave one more chance waited for 11 mins then someone answer then they could not help me for a item. Told me to come to the store and ask a sales person. I was mad wasted my time calling them. So I drive to the store. Still no help at all. I’m just going to Bestbuy or Amazon to get what I’m looking for even if I have to wait 2 days shipping it will be better then going to Frys… It’s just Sad

Great selection. 1 star.
Great prices. 1 star.
Faster checkout (most of the time). 1 star.
Improving service and An As Seen on TV Isle. 1 star.
Shameless attempts at taking every last dollar from me with that long ass fat and fun parade to the registers. NEGATIVE 1 star.
Not too long ago I would have rated Frys much lower due to poor service.
At the end of the day if you really need some selection and don’t want to carry around a «matching» price list (for Best Buy), Frys is the default answer.
Today, I went in looking for 2 items and in each area I was met with someone who actually tried to help me find what I needed.
Maybe I just got lucky, but kudos all the same.

This is like a warehouse for all electronics things, which is great if you’re into that kind of thing. I’m not much of a techy, so I come in here feeling lost usually. The staff are difficult to track down, and they don’t seem to know or care. I haven’t been back in 2 years, because it seems like such a chore to come in here and walk 10 miles just to get to what I want.

Just bought a LG 50″ TV for $ 349 (plus tax) and I am very happy with it. Great discounts if you sign-​up for email special discount codes.

Be for wormed! If it’s on sale. Do the double check on your receipt. As their pos system does not catch all sale items. Darn near got ripped off. Then it takes about 3 managers to make the correction. Which also added 30 minutes to my what should have been a quick in and out trip.
Bummed customer.

‘Tis an average store for average purchasing experiences. The store is huge and sells all different types of appliances from toasters over DVDs to computers. They also sell perfume and snacks. What?
Anyways, because the store is so big, I honestly appreciate that there are so many employees here who are more than willing to help customers find whatever they’re looking for. Although most of the employees don’t seem all that personable, they get their job done, and I never had an issue with customer service as many people on Unilocal seem to have had. I have never walked out of here without what I came in for.
There is a café in the middle of the store, enabling tired shoppers to take a break from their spree. Customers can still look outside from inside the café, and it is relatively open, making for easy access, but also taking away a bit from the cozy atmosphere commonly associated with cafés. The prices for drinks and food are average.
The warranty that employees try to sell to their customers for computers is not worth it, but what else could one expect from people who work on commission for a living? On the bright side, Fry’s will match the prices of other stores, so I recommend to check online for whatever they’re planning to buy before they enter the store. It can save you so much money because chances are, employees will not tell you about price matches.
Given the huge number of people who come to shop here at any given part of the day, I appreciate that there is a substantial number of cash registers at which orders are rung up quickly and efficiently.
Overall, this is a store I only come to when I really need something, not one that I would come to to window shop.

Getting ready to go to calif! I hope i dont get any tickets this time! the people from frys electronics told me, this is the best on radar laser detector!!! $ 140 bucks, it better worth every penny!

Hate this place. bought bought about 10 different items and 8 of which didn’t work. the other 2 were board games (hard to mess that up) oh and read the signs carefully theres a ton of refurbished items for sale.

Dont use there refill service
They damage cartridges and dont want to replace
Diffcult to get refund… tech team supervisor was semi helpful up until i asked for a refund he started to provide solution and i told that i tried it all before i came here.
Don’t trust the tech team at frys

Ok… I’m editing my review and changing to 1 generous star because once we got home and opened up our items bought… a total of 7 items… so far we have open and tried 4 and the only two things that work are the board games: monopoly and life. Megaphone and
Microphone doesn’t work. Also got a wireless headset, alkaline battery charger and label maker. Label maker seems to work fine now. Still waiting on charger and headphone to charge to test it out. But other items are defective. Read other reviews and same issues with Diff items. Extremely disappointed
First time here. Came with my entire family.10 of is so it was a looong time here. Looked at everything from As seen on tv stuff, coffee, kids games, cameras, headphones and printers. Oh yes and label makers. Bought quite a bit of stuff. Such a wide variety of stuff. They even have a café inside didn’t try anything from the café but it’s nice to know they have one. The staff is mixed as far as knowledge and helpfulness is concerned. A few were really helpful and willing to help, while some sorta lingered and didn’t seem to be as knowledgable. The ones we dealt with who didn’t know as much did seem interested to learn from the educated staff. Overall it was an interesting time shopping. We got most of what we went looking for, plus tons more. That’s the thing about these «have it all» places. I even say mattresses! Worth a shot, so head on over

Scams, scams, scams.
They sell you bad product and they make you pay for service when you have problems.

I live in CA and this is the BEST service I have ever gotten at a Fry’s!
TWO employees were helping me find a Gigabit POE switch, and I didn’t even need to track anyone down. They approached me. When I go to Fry’s I’m used to not seeing anyone around for miles, or having to wait to be helped since they’re always with other customers.
I also needed a few other items (screen cleaner + surge protector) and one of them actually walked me over to both locations. I was working at the convention center and needed to get in and out really quick, so I am extremely grateful for this personal level of service. Even the girl at checkout (don’t know here name but she is from East L.A.) was so friendly and legitimately happy, she was great and made the transaction pleasant.
I had the gentleman who helped me write his name down on the paper I gave to the cashier, but once I left I realized she kept that paper, so unfortunately I can’t give them credit specifically. If you read this and want me to update it, feel free to send me a message!

OH MY GOD.
Horrible service. If I could give them 0 stars I would. The dude in the computers section was so unhelpful and unapproachable I don’t know why we even stayed with him. His name was Robert and was very rude from the start. He kept complaining about «tourists» and how they think just because they buy something they get something for free. Well dude, they’re tourists what do you expect. We should’ve walked away when this happened but stupid ol’ me decided to stay. We needed help because I’ve never bought a computer before. He was very pushy and even though my mom wanted a Mac he still kept pushing other computers for my mom to buy… even when she already knew what she wanted. He also acted like she didn’t have enough money to pay for it too. Like what. It’s her money, not yours. She can spend whatever she wants on whatever she wants. His job is to help us and give us good customer service. And we did not get that all. After having horrible service from him, we had even more horrible service from the check out line. This place literally has HORRIBLE service. These people know nothing about customer service and how to attend to their guests. Like really. It just gets me so heated thinking about how horrible their service is. I just can’t even! I would definitely avoid this place at all costs.

To me Fry’s is an absolute playground and always a fun experience. Hopefully the Summerlin Boca Park location will open relatively soon. I like the fact that they have a huge hands on selection of Movies on DVD and even Vinyl for Professional DJs like myself. The Center Café is great. If you need an electronic adapter, they usually have it and so much more available to pick up immediately. That’s really a good thing!

Best Buy wishes it were Fry’s.
Really though, Fry’s has a little bit of everything, from appliances to pc’s, tablets, tvs, home theaters, toys, books, magazines, even adult movies and «toys». Seriously, it’s not even that well hidden from the kids. But whatever. I love hunting through this place and looking at all the different random stuff. They even have an entire aisle or two dedicated to As Seen on TV crap.

Visiting Las Vegas from Phoenix I decided I needed (aka «wanted») a multi-​outlet USB charger for all the travel tech, and according to Google & Unilocal,Fry’s turned out to be the nearest likely source. Having read the customer service reviews for this store I hesitated a moment, but I’ve shopped Fry’s in Phoenix for years and know their selection is superior to just about anybody else’s as far as tech toys and decided to give it a go anyway. And am glad I did as I experienced a level of courtesy and competence worth writing about and want to specifically commend Emmanuel Blanco, and also to give a nod to the courtesy of cashier Justin Yee.
The store layout being different from what I was used to I had to ask the location of cellular accessories /​multi-​outlet USB chargers and was politely delivered to that area, but there Emmanuel Blanco approached us and asked if he could help. He knew the merchandise and its location. He was proactive in approaching us, knowledgeable within his realm, professional in appearance, friendly without being overly familiar, and just plain helpful.
Having no further shopping needs we proceeded to the checkout where cashier Justin Yee showed courteously and competently rang me up for my big 2-​item purchase, and in the few moments of that brief transaction managed to exhibit just a bit of courtesy and class more than might be the perfectly acceptable norm for such a brief interaction. When we took the time to be complimentary of the help we had already received from Emmanuel, he took the time to provide is with the brochure with contact information to convey our compliments to the corporate management about a fellow employee not even in his department. That small act of thoughtfulness earned our respect.
Needing nothing further we did not experience the rest of the store or the helpfulness or lack thereof spoken of by many, so for the reason of only a single visit for limited purposes I’ll give the store a 4, but the service provided by these two young men in our brief, limited interactions was a solid 5. On behalf of two (semi) old white guys from Arizona, we thank them, and on behalf of old guys everywhere, further commend them for not needing to pull up their pants at work.

This place has a little bit of everything, but somehow nothing that we’re looking for. They have Vegas pride at this location with tons of pictures depicting the casino history. My main complaint is that this place doesn’t really change. It has the same stuff on the shelves dive I moved here last year. I don’t really see it revolutionizing the tech world. The staff is also not that helpful in guiding you on the layout of the store. I remember spending 30 plus minutes getting a your of where powered usb hubs are located.

I really don’t get this Fry’s Electronic store in Las Vegas. Is it a electronic store, or is it a cosmetic store?
While hunting for a cheap digital camera in Las Vegas, I strolled into Fry’s Electronic looking for the ultimate deal… unfortunately, I did not find what I was looking for, but I did noticed this particular store was selling some unusual stuff.
Besides electronic stuff, Fry’s carries magazines, dvd’s, music cd’s, stereo’s, t.v., & appliances. Fry’s also has a section that sold — «As Seen on TV» items.
While looking around the store, I noticed Fry’s started to sell some «off brand» perfume & cologne which I thought was very unusual.
I mean think about it? Why would a electronic store sell stuff like that? I personally would not be looking for stuff like that if I went into a electronic store.
I guess they are trying to sell it to the computer geeks who don’t know proper hygiene… Lol! Who knows? But I’m betting they won’t sell too much of that stuff here…
Fry’s Electronic… you should stick to what you folks know. You lose your true identity when you try & sell everything under the sun!

Started my Black Friday shopping here. I was actually quite upset my family started so late! I normally start at midnight and we didn’t start this year until 11am but tbh I’m glad we started at Fry’s cause it got us starting the day right.
We received excellent service surprisingly on Black Friday. There was definitely a lot of people and we never once felt like we were being rushed when we had a lot of questions (we were in search of a good desktop) Marlon was great and provided great customer care and service. Actually everyone in the computers department was awesome!!!
Lines were long as to be expected (even in the bathroom) but one thing that was pretty nifty thought at least was in the ladies restroom, there’s a chair in the corner along with a pull out curtain (very similar to a hospital privacy curtain) for mothers to breast feed. It’s labeled the lactation station. I thought that was very considerate. Not that I’m a lactating mother, but hey there was a lot of pregnant women shopping today so you never know!!!
So back to shopping here, it’s always organized and like I said on my experience we receive great customer service, why only 4stars… Coz there are a few associates not as willing to help on smaller transactions. But I think every customer should be treated the same. But overall, it’s a great store that kinda just has everything. They were even selling play dough today lol so it’s sometimes a one stop shop if you’re lucky!

Awesome place. Larger than Best Buy or HHGregg.
Needed a lightning cord for the car charger while in Las Vega. The wife burnt out the cord with too much FB. Only kidding honey!
I learned my lesson don’t buy those cheapy cords online. They work and then they crap out.
Anyway found this place on the outskirts of the strip. Friendly staff with great service. They have it all. Wish they were in Tampa.