Goin’ Postal

Every time I am up North and need to mail something, which is fairly often, I always go to Goin Postal. The staff is friendly and they have never let me down!

We have been very happy customers of Goin Postal for six years. We do all our personal and business outgoing mail with them and couldn’t be happier. We have never had a lost piece of mail when it starts with Goin Postal. The staff are always friendly and knowledgeable. Highly recommend them!

Wonderful experience! The staff was really helpful and patient with me since my English is not that good. They recommended the fastest shipping to Spain without spending too much money. Thanks to them, the package arrived just in time for my nephew ‘s birthday.

Its a shame I’m giving them one star.
I sent a larger and high valued package and no I did not insure it. Well UPS which they use for shipping lost my package. Me and the manager of the store both filled claims about the lost package. The manager advised me to send screenshots and receipts of the package proving the value of the package, because she told me UPS is fully aware that they lost the package and that they are going to refund me the amount of the package. She then said the check will be arriving around a week and she’d give me a call when the check arrives. A week and a half go by, and I finally call & she tells me they no longer are sending the check, I then escalate the issue to the owner and he advises me that the manager of his store is just an employee, and they’re not sure who said from UPS that they were going to refund me that. The owner said he’d get in contact with his UPS rep and get back to me, I was calling the owner for almost 2 months and he kept saying he couldn’t get a hold of his UPS rep, but then offered me $ 190.00 to refund me of shipping costs.
I would never want to deal with mailing and shipping with a company who can’t even get in touch with his 3^rd party representative. Also check out the other reviews the employees there are just rude and it has BAD BUSINESS PRACTICE ALL OVER IT!!!

I wish I could give this place ZERO Stars. My rental property has a system set up to where you can drop off your monthly rent checks at their PO BOX and the property management picks it up. Well, more than once I have dropped off my rent check in a sealed envelope and paid the $ 2 service fee and the clerk does not put my envelope into my property managements inbox so I in turn receive a late notice fee that my rent was not paid. Why should I pay the penalty when their system fails? This location has given me problems numerous times and I’m ready take the owners or clerks who cant seem to accomplish their task accurately to court. I drive 40min just to drop off my rent check at the preferred location only to have my shit mailed back to me!!! wtf?! Horrible service and costing me funds that could be used on my children. If I didn’t have to use this Goin’ Postal office I wouldn’t and you shouldn’t either. Zero stars. Learn how a real post office operates and stop wasting clients time and resources!

Bad customer service. I needed to mail a package. I asked for two pieces of tape and some packing peanuts. To both of these requests the lady say «I’m gonna charge you for that» ok… maybe a better way to phrase things would be «okay no problem there’s a small charge for those services» or something to that extent. But she just seemed annoyed I was there. Whatever, I’ll just go to usps or fed ex now and advise others to do the same.

OK, so i went here for wuite a while, the last 2 times i got heartburn, so i go to the one on Cheyanne now… where they are super helpful and kind!

Zero stars if I could. Went in to mail a small package and the lady said they’d email me the confirmation and tracking. This was at 9am. I never get an email so at 10am I call and tell them I never got the email. They say «no problem we’ll get it right out to you». Still nothing. I call again at 3pm and this person tells me that the tracking info won’t come until they pick it up at 5pm and they would call me and let me know the info. STILL NOTHING! The absolute disregard for customer service is appalling. This place is only a block away from where I live and would be extremely convenient but I will NEVER go here again.
DO.. .. . NOT.. .. .. . USE.. .. .. GOIN.. .. . POSTAL!!!

I used them years ago… the fellow I work with left and took any semblance of customer service with him.
I have emailed repeatedly, called and left a message with a lady to NEVER get a call back. I only kept trying to work with them since they are close to where I live. When I called this morning their number was forwarded to another number. If you’re a professional… look elsewhere if you want any type of reliability!

I love this place, I have been going to Goin Postal everyday for 2 ½ years now and I have been VERY HAPPY with their service. In addition to having a mailbox there, they have preformed a variety of services for me. The people who work there are always friendly and helpful and take care of all my needs. I go there everyday and I deal with them everyday, and I recommend them to everybody!

I love this place and have been coming here for years! They are very helpful and friendly. I normally deal with Carol, she is outgoing, knows her job well, helpful, personal, friendly and it always seems that we are laughing about something! I will continue coming here and recommend it to others!

The owner woman is short with customers and very rude. Every time I go there, I walk out saying «I’m never coming back!» (It is very close to my house) She wanted $ 2 for 2 black and white copies and when I said that seemed high she said in an angry tone, «I’m running a business! I’m not giving it away!» This was after trying to charge the customer before me $ 300 for a 7 pound package! He walked out as well. I went to Clemco Postal down the street and what a difference! The man there was very friendly and the prices were more than fair! It is only ¼ mile further than Goin’ Postal. I will be going there from now on. I will be writing Clemco Postal a positive review.

I’ve heard about this place from my boyfriend & its way closer to my house than the USPS on jones. So I figured that I’d try it out since it’s so convenient. Let me just tell you, I’ve given this place SO many chances. They are just plain rude. EVERY single time I go in, I walk out with a bad experience story to tell someone.
The lady with the blonde hair and the other lady who seems to always be there always seem like they don’t want to be bothered. It’s so bad that I literally just made a Unilocal account to tell someone how rude they are. They will not be getting anymore of my business. It’s not hard to crack a smile & make a customer feel good for using your service.

Too bad I can’t give 0 stars!!! HORRIBLE customer service!!! Not surprised at all with the other bad reviews!
I previously frequented this business to mail items a couple times a month but will never return! I walked in and asked to track a package, the female behind the counter handed me a form and threw a pen at me and said fill it out. I picked up the form and the pen and moved to the right of her out of the way and she yelled «back» not understanding her I asked pardon me? She yelled again and said use the back counter!!!
I politely refused to comply with her request and tossed the pen back at her and said you are extremely rude and I will take my business elsewhere.
This is unfortunately not the first run in with her, she is extremely rude and lacks any customer service skills.

I thought I would try out this privately owned business since I like to support them. Parking only consisted of 4 spots so I drove down further, parking not allowed until 3 businesses down from this place but I really wanted to give them a chance. The woman working behind the counter was angry, unfriendly and rude. The guy that was supposed to be helping her was useless and didn’t speak loud enough. She told him, «you gotta speak up Jose, say, NEXT!» She really hates working there and it shows. Why would a person purposely try to frustrate their customers by telling them if they want a service they need to fill out this long form and interrupt the customer when telling them and not care that they are frustrating them? I will NEVER bring my money to this business AGAIN!!! I will make sure to bad mouth them to everyone I know.

Complete RIP OFF!!! outrageous prices !!! never again go there!!! To ship a box $ 75 USPS!!! unreal !!! $ 91 if you use UPS !!! Avoid this money pit!!!

One star only because you can’t give zero stars.
Caution! I had a terrible experience here! I used this service because I am visiting my parents on vacation. I sell on Etsy, and had two orders I wanted to mail so I could enjoy my time off. I sent them the first day I arrived, and spent my ENTIRE vacation dealing with the mistake made by the women who work here. My two separate packages were sent to the same address. An attempt to reroute the one package was unsuccessful, and my customer opened them both, as they were both addressed to her (so there was no chance to refuse the package). I never once heard an apology or even an indication that they realized they screwed up. The lady I spoke to did however point out how much this was going to cost her to rectify, even though it was her mistake in the first place. I am leaving Las Vegas today with no solution, even though I was told I would have a call by the end of the day yesterday (Friday).
I am not easily pissed off, but I am furious. A simple apology for the mix up would have gone SO far to making me feel better about this experience. If this wasn’t my business I might be less angry as well, but I work hard to make and ship my items in a timely manner, and having someone else screw up my timeline, and not even acknowledge or apologize for it, is pretty ridiculous.

WONDERFUL TO MILITARY FOLKS! The girl was very helpful! Yesterday, I sent a package to my Brother overseas and got a great discount! and no long lines, just wonder service! Thank you! Highly Recommend! …FIVE STAR SERVICE

I’ve been to this location twice, and both times have received really good service and advice. I am not a professional when it comes to packing and shipping, but they advised me of all options available to me and the type of package being sent with a reasonable price also!
They have a lot of other items in there too, like candles, MP3 players, PO boxes, packing boxes for moving, and lots of other little miscellaneous items.
I’ll definitely refer friends and family and coming back here myself!

There’s never a long ass line, which is good, since I usually just want to leave my stuff and get moving. Much faster than the US postal service.
Prices are moderate– I sent a huge box to Japan for only around 30 $, and they got it there FAST.
They even make keys here and have a really nice selection of them. PO boxes might be a little pricey though, and so might be some of their packaging products. But hey, it’s a small business, so just pack your own stuff.
They also do cards and prints here too.