Grand Spa

This spa is the place to be! I always get a 100 minute Swedish massage and walk out rejuvenated and refreshed. Shout out to my masseuse Valerie she is a true gem. See you soon Val!

They say they’re open at 6 AM so I set my alarm to wake up so I could book an appointment, called twice and was on hold for 40 minutes… I guess I’ll try again later when someone actually shows up for work

Sandy, the Grand Spa at MGM Grand is anything but grand. Don’t waste your money for the day spa pass; the jacuzzi was lukewarm at best, and the steam room was broken. However, the highlight of my experience was my massage therapist who has worked for the spa for 7 years. She was pleasant and delightful to speak with, and very knowledgeable.

First off the jacuzzi was warm and we asked them to turn up the heat. It may have been been broken that day, but they should have let us know before purchasing a day pass. Next, my massage was mediocre. For the prices, I expect high quality service not running lotion into someone’s back and calling it a deep tissue massage. Prices are overpriced, especially for the quality. My massage from the lady in the casino was much better.

I must admit I was a bit hesitant to book here over the weekend because it only had three stars. It definitely deserves more! I ended up booking here because we were staying at The Signature and I didn’t want to go back outside in that cold weather haha. I called about 4:30pm and booked a 6pm Aroma Deep Stone massage. I was told to arrive about 30 minutes for a tour and to utilize the amenities. Gal on the phone sounded a little annoyed that I called but whatever; I was on a mission to get a massage.
Walked down there about 5:30 and was greeted at the front. I paid (a 20% tip is automatically added «for your convenience» so be mindful) and was given a slip and told to walk down the hall, down the stairs, and to the women’s spa. The gal at the spa attendant desk looked like she was completely over the day and was ready to go home. She didn’t introduce herself; just took my slip, asked if I wanted coffeewaterteaorsoda (because that’s how she said it) then asked what size shoe I needed. Alright… She came around with spa shoes and dove immediately into the tour which took about 3 minutes. She released me to my locker to undress. All guests are provided a very cushy robe and oversized towel. I had about 15 minutes so I decided to get in the jacuzzi. Clothing is OPTIONAL so I was a little daring and got in with a towel only lol (one day I’ll be ballsy enough to fully commit!). About 8 minutes before my treatment time I went to the waiting area and relaxed on a chaise lounge.
Right at 6pm I was called back by Valerie. She was very friendly and personable. She asked me a couple questions then had me choose my aromatherapy scent. I ended up choosing all of them because they smelled so good! She left me to take my robe off and lay down. She came back in and started. Aroma Deep Stone is a combination of aromatherapy, deep tissue massage and hot stone. It was PERFECT. She used the right amount of pressure and heat. I can’t confirm if I started snoring or not and she didn’t say anything either (to preserve my dignity I’m sure) but the treatment was wonderful. I should’ve paid for the 75 minutes because I didn’t want it to end. I left there feeling light and relaxed.
The facility itself is very relaxing. It wasn’t loud at all and it had that «spa» smell and vibe. I went towards the end of the day but I believe you have access to the amenities all day when you book a service. The fitness center is located upstairs from the spa.
Overall it was a pleasant experience and I’m glad I got to treat myself!

Nice spa but guest in here are very loud. The staff is very attentive and super friendly. I had the custom massage but it wasn’t anything extraordinary ($ 186 for 50 min). Don’t think it will be my first choice for future visits to LV.

AH-​MAZING. Beautiful facility (which you can use all day when you have any treatment – SWEET). I had a 50-​minute facial with Heidi, who I’ve decided is a GODDESS. I can’t remember when my skin looked this good. Worth every penny.

This review is just for the retail space and the receptionists that greet you when you first walk in upstairs. The Grand Spa is located towards the back of the MGM property right before you walk down to the MGM pools and before you make a left towards the people movers that take you to the Signature at MGM Grand.
I was on a mission to find a specific body scrub for someone that was purchased in their retail shop in the past. All I was armed with was a photo of the top of the container/​jar. I walked up to the reception and as random as it was, showed it to them asked them if they still sold it. They were unsure and seemed thrown off by the brand and flavor of the body scrub I was lookin for. Yes, I call it flavor… The lady I first talked to, african american, was nice and politely told me they didnt sell that brand. She showed it to another lady (caucasian) who seemed like her supervisor and she just brushed it off without even looking at me saying she’d never seen that brand. Really? Couldnt even be bothered that much? But you’re here at the reception area to help customers, right? It was in fact sold there before. This was just last year. Do I look like I’d make my way all the way to the spa if I didnt know the facts?
So I walked away and got a little more info on what I was looking for and walked back to the nicer lady to ask if there was a retail store for the spa I could check out. She was glad to tell me where it was and directed me down to the stairway that led to the mens & womens spa and retail shop. The retail space is small and is made up mostly of items & products for women, as it should. But there were some men’s items as well. I was browsing for a while until a nice young lady helped me. I re-​told her my dilemma and she found me something close to what I was looking for. She opened up the tester so I can check that particular flavor if it would work. Sold! I bought the big jar.
3 stars for the 2 nice ladies that helped me with good customer service. –1 for the other person that couldnt be bothered. Eye contact is key. Dont they teach that on the first day?

I’ve never been a big fan of this spa, but this is my favorite hotel so I usually end up coming here. This time was by far the worst visit I’ve had. Usually I don’t care for the spa because there aren’t very many warm pools or different steam rooms, but this time it was the staff. While sitting down trying to relax a staff member was in an open utility closet using a loud machine cleaning the wall then proceeded to bang something very loudly on the counter. She did all this for about 20 minutes. It made it very difficult to relax. Afterwards, one of the staff members was giving a tour and the people she was giving a tour to must have been hard of hearing because she was practically yelling while explaining everything to them. Later, that same staff member began taking pictures of the spa, which I didn’t think was suppose to happen while the spa was open. On top of it being difficult to relax my robe had rips in it and the locker they gave me was very dirty and had trash in it. I was highly disappointed and grateful I didn’t waste money on a service. Just upset I actually spend $ 25 to not relax

LOVE LOVE LOVE THE day spa pass… $ 25 per day!!!
The Service: FANTASTIC! Very professional and personal. Gave spa tour once check in.
The Amenities: Jacuzzi, steam room, sauna room, lounge area, shower, locker room, etc. Magazine, fresh fruits, snacks, coffee & tea are available. Lots of towels available everywhere in the spa.
They have all the hair products and everything you need in the shower room.
The staffs are constantly cleaning the common area. Very well maintained.
Instead of playing in the casino, I prefer to stay in the spa for hours… only cost me $ 25 all day! Good deal~

I had a mani pedi here and loved it. My manicurist was very thorough and gave me one of the best pedicures I have ever had. I THINK her name was Thuy, pronounced «Twee». And I remember that she said she wasn’t full time and kind of a person that fills in here and there. She was very very sweet, and we had a great conversation while she did her thing. I was very happy with my hands and feet. The spa area itself was really pretty, but unfortunately, I was in a bit of a hurry and didn’t get to spend time in the sauna or hot tub. I would like to return.

I came here Super Bowl sunday, the boys were in the sports book so i figured i would treat myself to a spa day. I had 3 services scheduled, the chocolate raspberry facial, the dreaming ritual and the nirvana.
Before anything I hung out in the spa area, I was surprised at how dated it was, I wouldn’t be surprised if it was original (the MGM is 21 years old). Also for a womens only spa people seemed very perturbed by nudity. Whatevs. In the waiting rooms they had apples and nature valley bars as well as cucumber water.
My first service was the facial, when we walked into the room there was a floor to ceiling window with blinds that weren’t working too well. Of well, my eyes will be closed the whole time. But then the traffic came. In hindsight knowing the layout of the MGM i knew the exact street that was behind that window. Every 5 minutes or so, loud mufflers, noises from trash trucks emptying dumpsters and the beeping of said trucks backing up. Lovely. The facial itself was decent, its a very good deep cleaning treatment thats not geared for teen skin like most deep cleaning ones are.
Next onto the dreaming ritual. I think this is their signature service. Its an aboriginal treatment that starts with a foot soak and scrub, then onto a body scrub, mud wrap and then massage. I was taken to a big semi private room with entrances then into various treatment rooms. The serves was good, (upstairs from the noisily window rooms) I liked that they rub the oil onto the body them sprinkle the salt, so if you’re sensitive they can tailor it to you. The shower to rinse off looks amazing, but is really awkward to use, you have one small hand held attachment, and then bolted to the sides are vertical jets you’d expect in a car wash. I felt beat up, in a really clean way haha. The massage was good too, i think, i kinda fell asleep for that part… but that means its good right?
For my final service, the nirvana, my masseuse was very awkward. Just socially akward is the only way to describe her. Her movements seemed hurried an uncaring, she also knotted up my hair trying to get my bun undone. I was honestly just waiting for it to be over.
I also did not like the fact that they add an automatic gratuity. Not that I would ever not tip, but for example 20% need up being $ 36 I would feel odd tipping an extra 10 or 15, but not wanting to give a total of $ 56. I feel like places like that don’t make as much as they could, I typically figure 20% and round up to the nearest 10 or 20 increment. Also the tooth brushes were preloaded with dried toothpaste as well as I never saw any place to put used hairbrushes to be sanitized. All in all my total, with 20% gratuity added in was around $ 750. The service I got is that that I would expect from the imperial spa, or some place like that.

I have never been to a spa at a casino in Vegas. However, I must say, the Grand Spa at MGM was wonderful and exceeded my expectations. Prices are kind of high but you’re in Vegas and you’re in a casino, so just suck it up and enjoy. I definitely recommend everyone trying it at least once.
My honey wanted to spoil me and insisted that I get both the facial and a massage but I think for most people, just get one service and enjoy the facilities and lounge. You could easily spend at least 3 hours here. Taking a nap in the lounge area, especially after getting your service is the most relaxing thing I can imagine. You won’t even know you’re in the hustle bustle of Vegas.
The provide all the typical amenities: toothbrush/​paste, razors, hairdryers, hair products, shampoo, conditioner, and also water, tea, apples, mochi crackers, and Nature Valley granola bars. The facilities were clean and spacious. They will provide you with a locker, robe and slippers as well.
My facialist, «A», was sooo awesome. I think I had one of the best facials in my life. She was extremely knowledgeable and sweet. Did not push any products on me at all and explained every step of the way. She recommended 2 additional services for me and I agreed to them because I knew I needed them.
The Spa is located in the «District» area of MGM grand, next to the Pool.

After our last wonderful Mlife spa experience (@ Vdara’s ESPA), we decided to try another location (our goal is to try all Mlife spa’s at least once.) We decided to go to Grand Spa since we were staying in the hotel already and did not want to go elsewhere. I called the spa that same day hoping they had something available for us before our dinner reservations we had later that night. The lady that answered the phone was very friendly and was able to accommodate us, we were the last massage appointment for the day.
Unfortunately, we were running a bit late and came 10 minutes after our original appointment. In massage etiquette terms: you’re lessening the amount of time you have for your massage. After checking in and paying we were shown to our separate facilities and given our locker for changing. We changed quickly since we were already late. Our massage therapist met with us and escorted us to the room where we were going to receive our couple’s massage.
The room was very lovely. It was very warm and relaxing. Our therapist were both very wonderful. I do not remember their names, but they were excellent with their technique. The only downside was our massage was less than 50 minutes, but that was due to us being late. After we finished with our massages the therapist left the room for us to change and when we exited the room they had a cold water waiting for us.
After our massages my boyfriend and I parted ways to make use of what time we had left to use the spa facilities. Since we were technically the last massage appointment for the day the facility was close to closing soon, but the employees caring for the facility did not try once to push us out. Touring the spa facility I was able to see all they had to offer and for the price you pay for the massage and to use the facility I was expecting a little bit more, especially with the amenities for you to use to get ready. So far, Vdara’s spa still has more to offer when it comes that aspect of the spa.
Would I come back? Yes, because who doesn’t love being pampered?!!

This place hands down, gives the best body massages ever!!! If you come here, ask for Alex (oh my, I hope I am remember his name correctly). My back feels so much better and I don’t think any other spa I have been too was ever to take off the knots in my back. I enjoyed the ladies locker room and I like how the lockers are highly secured. It was very peaceful inside while waiting for your service technician to pick you up. Walking down the hallway, you can already feel the relaxing vibe after checking in at the front desk. I highly recommend this spa for a manicure and again the body massage!

I really enjoyed my spa experience at the MGM’s Grand Spa. I stayed at the MGM Signature and the spa is located right at the end of the tunnel for Tower 1. The spa location feels very isolated from the casino and i found it to be very relaxing.
You receive a robe, sandals, and a locker to store your belongings. You also get an option for a Safety Deposit box during your treatments. I was also informed that I could return to the spa any time after my treatments to use the amenities.
I booked the 50 min aromatherapy massage with Wendy and found it to be soothing and relaxing. There were 5 essential oils for me to choose from and I picked to for the service. After I went for a quick steam in the steam room and relaxed in the dry sauna. There was also a Jacuzzi spa available to use.
I grabbed an iced cucumber towel and relaxed in the relaxation room before I hit the shower. Showers had great supplies: razor, shaving cream, shampoo, conditioner, body wash and shower caps available.
The changing rooms are stocked with combs, brushes toiletries and beauty supplies including hair dryers and flat irons.
There were 2 negatives that I would point out.
The relaxation room was rather petite in comparison to the rest of the spa. After my treatment and using the sauna i really wanted to be able to just sit for a few minutes are enjoy the relaxation. I booked a 9:30am appt and when i arrived, the spa only had a few guests. But when i came back from my treatment, it filled up and there wasn’t a spot to relax, just a few up right chairs.
Also, the spa attendants… one in particular, who brought me to the locker, was just not very nice and seemed annoyed at being at work. When I was wrapping up after my shower a guest was not satisfied with her treatment and the manager came to speak to her. They held their discussion right in front the of the locker room in the hall way. I felt it was unprofessional and the manager should have taken her aside so that the whole spa did not have to hear their conversation.
Over all, i’d give the spa a 3.5 and would try it again with a different treatment!

When I go to Vegas I like to take a day to pamper myself so I go to the spa. I have been to a few spas on the strip so I have something to compare this visit too.
Customer service:
The girl who checked me in was nice. She took my payment and told me where I needed to go to get the spa and that was that. Now the girl that is in the front that is supposed to give you a tour of the spa was rude. She had a serious attitude problem. I get there and she looks irritated. Then she asks me if I want juice or water. I made the mistake of asking what kind of juice they had because she got so snippy like I was already supposed to know. Well it’s actually a juice mix. I chose that and it was gross and it was warm! No ice in the cup either. She gave me no tour of the place. Just showed me to a locker and then left. That was fine with me because she was rude. For the lockers you key in your own code. Well something happened with mine and my code wouldn’t open my locker when I was ready to leave so I went to the front desk for help and a different girl was there and she was also rude. When I told her what happened she treated me like I was trying to break into someone else’s locker. I understand wanting to check by asking what is in the locker but the tone of voice means something. She sounded like she didn’t believe that it was my locker. She reset the code and opened the locker and looked really stupid when everything was how I described it. The lady that checked me out was the same as the one that checked me in and she was nice. So the customer service overall needs some work.
The spa:
It had a spa, a steamroom, a sauna and a relaxation lounge with a TV. The spa was ok nothing to write home about. The water was a little on the hot side for my taste. It was a decent size I guess. They had cold towels there which made it better. The steamroom and sauna were nice. Again nothing spectacular. The relaxation lounge was very comfortable. The had places to lay down and sit down. They had fruit, granola bars, water, and tea. In other spas they have cold water and juice which I wish they had here. The water was not cold. The fruit was good though. The need to refrigerate their drinks or at least have ice provided. Overall the spa was not impressive.
The massage:
I got a 75 minute Swedish massage. That was $ 205 with a $ 40 service charge and not really worth it. The masseuse was nice enough but the massage needed some work. The good thing was she got the knots out of my shoulders. I just felt like the pressure she used was a little uneven. Some places she would go way too hard and other places she would be way too soft. She did a great job on my feet though. I have had much better before.
Overall:
I would not come back. I mean it is definitely no Caesar’s palace with the Roman baths or anything but still. The massage is not up to par with the price. The customer service needs some serious work and the spa is missing alot of things that would make it more enjoyable. I could spend less and get better and I have before. Ill skip it.

I always try to keep my fitness in gear when traveling on biz.
Vegas with all it’s sinful temptations of food and drink can ruin it for me so I always try and hit up a casino gym while staying there. The Grand Spa at MGM was a decent little gym with some nice equipment. Very well kept, plenty of cardio, and a good line of machines, dumbells, and some cable equipment. Also on hand are complimentary bottles of water, fruit, and assorted Nature Valley granola bars.
Hours: 6:00am — 7:00pm Monday — Thursday, 6:00am — 8:00pm Friday — Sunday
Overall, nice gym for a casino with plenty of equipment. $ 10 a day gym only fee is a deal.

I have a fear and loathing of spas. Usually, they’re frou frou because they cater to women, which is understandable. The men’s section tends to be either exactly like the women’s section which means unless it’s a site for RuPaul’s Drag Race — all men hate it. Or, it’s nasty, fungi filled and neglected populated with sketchy characters who show an unseemly interest in you.
This was the wonderful exception: masculine, clean, sketch-​free, well-​supervised, and relentlessly kept clean and stocked. I like a good schvitz. I’ll alternate with cold showers. No cold pools here: just a large and clean hot tub. A nice cold tub and a bar would be nice.
I came in as a walk-​up and asked about a massage. Crazy. No appointment, strange city? But, luck was with me. I met Steve who is this towering Titan of a man who belongs on the front of a bodice ripper novel.
I have long standing issues that require a lot of physical strength. Man, this guy has it. He’s pretty fearless. If you say you can handle the pressure: he’s serving it up. He’s a solid family man, too. Yes, that matters. Las Vegas might be «Sin City», but when you’re sending someone you love off for a massage — send them to a place and professional with high ethical values.
There are now two men I trust to give me a massage: my man back home, Massage by Marc, and Steve.
The young men who supervise the men’s section were a delight. I confess complete defeat with the lockers: I had to ask them to open mine twice. They were cheerful and charming.

I wasn’t expecting much, since it’s one of the older spas on the Strip. They will be renovating soon, but I thought it was nicely appointed!
Some of the spas get overbooked and there are WAY too many people roaming around. GS has plenty of space to lounge and I love the quiet area chaise lounge chairs and the super dimmed lighting. Super relaxing.
LOVE that they use Skinceuticals. HATE that they upsell DURING the service. And after they upsell, you don’t get a final folio with the total amount, it it just charged on the credit card you paid with at the start of the service. I like to see everything on one or at least provide me the hard copy when I am exiting, it was a ghost town when I left.
The robes are nice and fluffy. Vitamin C facial was brightening and hydrating as stated, the esthetician had great technique for extractions, not red or irritated at all. The purifying back facial was SO relaxing, I fell asleep several times. Highly recommend. During the down time of both services, there were massages and scrubs applied to my hands and feet. Love that.