Hand Center of Nevada

Dr. Gluck and his staff managed to irritate me and mainly on the subject of ethics and how they run their practice. I saw a lot of very good reviews, which made me select them. So I am coming back to let people know that it’s not the ‘Camelot’ of of doctors offices. (At least in my opinion.)
His nurse decided to take an x-​ray before the doctor ever saw me. (Which is questionable, to start with.) Then when he did see me he explained how useless x-​rays were for finding wrist injuries. Which wouldn’t have been so irritating if they didn’t charge me 100.00 for said ‘useless’ x-​ray. Seeing him was a bit of let down. Because he had impressive credentials I thought he might be special; maybe extra good. I thought his experience might make me relieved that I came to see him? But honest to god my being in his office almost seemed like an inconvenience to him. Whatever he had in credentials, it couldn’t account for his lack of personality and or absence of human qualities. And to make matters worse, I got to pay him 200.00 for that. Then they (he, his nurse and staff) tried to sell me a mostly useless neoprene wrist brace for ~70.00 that I found online for for ~15.00. This became a contention point with me so I returned it to the office and had them refund it. While his staff was mostly nice about letting me return it, they were seemingly ignorant to how much they were overcharging for the items. She actually tried to contend with me on how much the brace cost and that they had given me a ‘discount’. Which was a lie because I looked it up by manufacturer and model and found it online at a number of places. She offered me another (better) brace at 90.00(?) which I looked up on my phone while standing there and found it online for ~26.00. She was very nice, but I don’t know how she (the office manager) could not understand what I was pointing out. I went home and ordered the brace.
Either they are OK with ripping people off or they are blatantly ignorant around what a reasonable profit should be on Durable Medical Equipment. (Maybe really bad at business?) Charging someone 2 – 4 times what something actually costs for a ‘profit’ isn’t ethical. In fact it could be fraud if they are doing it knowingly.
At his (Gluck’s) recommendation I got an MRI on my wrist. After getting the MRI, I called the office to confirm my (follow-​up) appointment. On that call I found out they were going to charge me full price (200.00) for another office visit. Not a (free) follow-​up appointment. That was the straw that broke the camel’s back, so to speak. Sorry, no. I’m not going to pay another 200 dollars to have a constipated emotionless asshole read me the sentence the radiologist wrote on the file. I canceled the appointment and I’ll pay someone else, that has more ethics and less constipation, to tell me what is wrong with my wrist.
And if you can’t figure it out: don’t go to this guy unless you want to get treated like an inconvenience and gouged for everything they offer you. Yeah he went to MIT for his undergrad, which I thought was cool. But. yeah they build robots there. Maybe that is what is wrong with this guy. Other folks had good luck with him; me, not so much.

Dr. Vahey is the best orthopedic surgeon in the city. Wow. Great office staff. And the in house physical therapy is top notch. If you have any hand or wrist issues, see this guy and his team.

So bummed about writing this review. But I must come out with the truth after 6 months. So I sliced my finger open with my car door by accidently slamming to it with the door lock. The finger was still attached. but looked bad. The emergency room stitched it back up and recommended me to go to a hand surgeon near fort apache. I decided to go to hand center of nevada because of the reviews and location convenience instead the one in Fort apache. Dr. Gluck was my doctor. Before I met him, I met his front staff. A sassy receptionist that always made fun of me for bringing my girlfriend, sister and cousin. To my apointments Calling them my possee. I just tried to ignore it. Then. We meet a guy named Paris. A non emotional individual that only views you in a condescending way as a patient. That the best way to describe him. He shows very little attention or caring for particularly me. I don’t know why. You have this negative vibe from him. I tried to ignore many times I meet him. A douche that what he is. Then we meet doctor gluck. Another emotionless non sympathetic doctor that kind of views you as a normal commission patient. This is what I felt from this doctor. I feel like I was treated very poorly. For God’s sakes I have double insurance. At least treat me a little better. I feel so angry writing this review six months later. After the first surgery he tells me something thing went wrong. My finger looked like mallet finger. Then after the 2^nd surgery he told me he forgot to cut a ligament that provides me the ability to bend my finger. I decided to not get the 3^rd surgery because I been out of work for 3 months. I lost my apartment and force to move with my parents. I told this to doctor gluck. He gave me a emotionless apology. Made me even more angry when He decided to pay my x-​rays for me. I HAVE DOUBLE INSURANCE. How the fuck does this benefit me. I don’t care if you rape my insurance as long as you fix my problem. He offered a 3^rd surgery anytime (which i still have to pay). Did I mention I will be placed a month with out work. This guy thinks I am stupid. So now in 2015 in February. My finger healed up like a mutant. Thanks doctor gluck and your rude staff. This review does not apply for the other main doctor. Only dr. Gluck, paris, and the young fat receptionist.

Dr Gluck has gone above and beyond to fix my broken hand. He came in for surgery in the middle of the night, and was in my hospital room bright and early the next morning to check on me. So far I have nothing but wonderful things to say about him… and that is surprising for me!

Dr. Vahey is great! He helped my fiancée (who broke his hand hitting a wall) cast his hand today. The ladies in the office are really friendly and helpful too.