Home Appliance Services 24/7

Not sure how this company is still in business. My home warranty company referred them to fix my dishwasher. They sure enough arrived and did just enough to collect my $ 75, nothing more.

Very unprofessional company, DO NOT USE THESE PEOPLE. They can’t even perform a simple task as knocking on the door. Price gougers, they just want to charge you ridiculous fee’s for everything, and collect the deductible without doing anything. I highly recommend you save yourself the hassle and hire someone else. If your home warranty has sent them, call your warranty company and ask for another repair company come out to your house. Do not let these people in your house. Rude Techs, want to raise their voice at women!
Any positive reviews posted here is just themselves writing it trying to look good, they have a pattern… all bad reviews.

The worst company ever I wishI would have Unilocaled them before letting them in my house I have filed with BBB and I will also with AHS They take ur mo eye and run

I will say that I would give negative stars if I could. The fact that this company was sent by American Home Shield Warranty is not something I can dispute. I will be contacting them to let them know that this company needs to be removed from their service.
I was told by the technician that he was not able to complete the work order at the time because we was not sure that the warranty was going to cover the repair and cleaning of the drier. I completely understood this and was pretty sure he was right about that assumption based on what I could see the problem being. As I was finishing up the check writing, Rangel, the tech, stated that he would have the company contact the warranty and then determine an estimate of the repair. He also stated the $ 75.00 i was paying now would be applied to the final repair and cleaning. I said, «OK…just let me know so I can get it done.»
Today, I was contacted by the company to say that the final estimate was $ 135.00 and that I needed to pay that before the work could be completed. I explained that I was told I would be paying the difference between the estimate and the $ 75.00 I had already paid. She basically called me a liar by telling me that the technician never told me that. I was transferred to Sylvia who then told me that the VENT also needed to be cleaned and that they don’t do that kind of work so I could go somewhere else. Very unprofessional not to complete a job and to imply a customer is lying.
Basically, this company does not do business the right way. I will be filing a complaint with American Home Shield and the Better Business Bureau.
DO NOT ALLOW THEM TO COME TO YOUR HOUSE!!! If American Home Shield wants to send them ask for another company.

If I could get away with giving zero stars I would! We are living in a rental and when we moved in we were told the dishwasher did not work. We tried seeing what the issue was and what it did was continually run water all over the dishes for hours — I MEAN Hours. Sometimes 4 – 5 hours. The only time it would stop is if we manually stopped it. It never released soap or dried the dishes either. So we called and had a repair man come out. The second he walked through the door he acted like he was angry to be here. I explained to him what the problem was and without even looking at it he replied I think maybe you just don’t know how to work a dishwasher. I had my husband come down and deal with him after that, because I was very upset. My husband also explained the issues and he started grinning and kind of chuckling. He told my husbands its normal for a dishwasher to run for 4 – 5 hours and my husband said I have never had a dishwasher run that long. The tech replied with «Well now you do.» He did absolutely nothing for us, just made us feel like we were complete idiots. He continued to tell us there is nothing wrong with it, its just the type of dishwasher that will run for long periods of time. I ended up saying well okay then you can leave now. We were done dealing with him and his smugness. He never told us his name and his name is unreadable on the invoice, so I cant tell you exactly who it was. All I can say is he was a horrible Man.

Ivan was our tec. He was very good at making repair to our washer. This company is a small business but very effeciant. We will use them again. They were also right on time…

no stars –do not use this company !!! the worst, it was sent by ahs and had no idea how to fix a washer. 1^st tech came had no clue, was on the phone asking questions in a different language, did not fix; 2^nd tech came in, pretended to fix it, shut the door where washer was, and 10 min later appeared with the hands all greased up. next day washer was still not usable; called ahs and asked for sears certified tech, came in and found the problem and fixed it. he showed me what this other company did, a big mess;

The second technician was slightly better, even though he did not speak until I asked a question. Long story short the part that I waited over a week for was not the part that needed to be replaced, the bad part was a simple relay that could have been replaced the first time they came out. I am beside myself. I went 2 weeks without a refrigerator over a $ 2 relay that should have been replaced the first time they came out.

If it was possible to give these people negative stars I would. Three weeks to fix a washing machine with tons of excuses.
They are now on the «no use hit list» with Old Republic. If you had a life emergency you’d be dead before they cared enough to help you.
It was one thing when you say you have to order parts and be back in a day, it’s another when you take a week to get back then say you have more parts to get because you messed up and then take two weeks to get back.
I complained to Old Republic and their rep called their office. His reply to me «you are so right these people are out of their mind». If he said what he was going to do cause he seemed really pissed they will be off the list.
I really suggest if you need a repair run and find someone else.

Worse company ever! They were supposed to fix my dishwasher but said I needed a part that they did have but would come back to replace. Next thing I know I get a call saying that the repairman will be at my home in 20 minutes. After 40 minutes, I called them and they told me that the repair guy had already been there and that I missed my appointment. They said that he left a sticky note (there was none). They said that he rang the door bell (he didn’t). I had four adults and two dogs in my house all day; if anyone comes near the door they will bark. But guess what… we were all home. No one came. Now they want to reschedule my appointment for 10 days later than the original date.
Don’t use them ever. They will collect your deductible and get it cashed immediately and then not fix your machine for weeks!

Moved into my rental, stove hood was out. HA contacted me through the Home Warranty — I am leery of most repairs vendors through Old Republic. They turned out to be very easy to work with — efficient, courteous and professional. From the appointment setter to the repair tech everything went very smooth. He even cleaned up after his repair — can be rare these days.
Definitely recommend.