Hotbox Salon

Super fun salon! Everyone here is upbeat & friendly. I’ve been going to Mae for years. She’s a true artist so I just let her know the general idea I’m feeling & let her loose! She does such an amazing job that the compliments never stop — even today on my way to the salon!

I stopped in last Friday and made an appointment with Matt (a senior hair stylist) for a Tuesday appointment.
The stylists range from junior (newbies, cheapest prices); seniors (experienced, mid price range); and masters (hair gurus, most expensive). I might have the category names wrong but this is the concept of how the pricing/​stylists operate here.
Anyways, I had a basic haircut with Matt to trim off 2 inches of split ends. He first took me back and we had a conversation about what I wanted, how I treat my hair, etc, and then he washed my hair, trimmed and evened out my layers, blow dried and straightened my hair for $ 45. I think he did a really good job, and while he was not super talkative he did just what I wanted! I really appreciate that he took the time to have a conversation about my hair as is, and what I wanted done to it. I felt like he really cared about the quality of the job and knew what he was doing = major plus! I got a lot of compliments post cut about how healthy, soft and generally nice my hair looked.
The other staff all seemed very friendly and I can’t think of a bad thing to say about my experience; I would definitely go back and encourage you to book an appointment and try them out as well! :)

THIS REVIEW IS BASED STRICTLY ON HOW MY HAIR TURNED OUT
The staff are friendly & welcoming. The salon itself is bright & beautifully decorated, & being invited to have a complimentary glass (or two) of sangria makes your visit all the much better.
BUT… my hair looks HORRENDOUS. I saw Jacquie who gave me a full highlight after I informed her that I wanted to go light/​blonde for the summer. Mind you, I have dark brown hair, so going light should be a process. Not something that’s accomplished in one sitting.
On the plus side, I am now blonde. On the downside, I look like a trashy whore whose crack head mother dyed her hair in the kitchen.
I had my hair done by Jacquie a few days ago. DAYS. Not weeks. And I am currently sitting in a new salon fixing her disaster. The highlights she gave me are an inch from my scalp & there is a distinct bleach line across the front of my hair where my bangs are. She did not tone my hair after applying the bleach either. I’m pretty annoyed that I paid almost $ 200 to have my hair done by a «professional» & this is what I got.
Jacquie, your bright blonde hair & extensions look wonderful on you. But I look like a tramp, and will not be back.

I was referred to Matthew from a friend and I’m so thankful! I got highlights from a different salon and she ruined my hair. Matthew was amazing! He took the time to really find out what I wanted exactly and took time to look through the mess that the other «stylist» did and after talking for several minutes and going over all my options he did his magic. I left the salon with soft, natural highlights and feeling more confident. He was great and I have finally found my go to stylist from now on!!!

Taylor is my girl! She listens to everything I ask for and perfects it. I took my mother-​in-​law to Taylor for highlights and a cut; I felt a little skeptical and uneasy because MIL had owned four hair salons in New Orleans years ago. Well, my MIL could not stop bragging about Taylor’s work.
Hotbox is a super cute salon… I like that they offer drinks (water, sangria, beer, tea… etc). They use nice hair products and are very clean.
Why the knocked-​off star?
They just need better customer service for the phone attendant and the receptionist (maybe it’s the same person). I don’t like being greeted with, «can I help you?» in the rudest, snob voice ever. Pretend to be polite — you are the first person we see entering the establishment and the last person we see! DON’T RUIN OUR EXPERIENCE FROM THE GET-​GO! At least let us see if our haircut is jacked up, then you may add fuel to the fire.
…and the waiting area is a bit small and awkward.

Everyone here is so nice. Vanessa did my hair and did an awesome job! I came in with a really terrible color and damaged hair. I left blonde and with awesome extensions. And anytime I have an issue or pull one out she fixes it right away. I really recommend seeing her you will be glad you did!

Been going on 3 years coming here to see Vanessa. She is amazing! I wont let anyone else touch my hair.
Salon is trendy and beautiful looking, and is always full when I come in. But I am always able to get an appointment last minute if need be.

My stylist is Taylor Morgan. She is the best. Hands down, every time I am in her chair she makes me feel, and more importantly, LOOK, beautiful. I went from black to blonde in a matter of two treatments and after every one it was perfect. She will forever be my stylist and I recommend her to everybody I know. I constantly am getting compliments on my hair and she gets all the credit! I love Taylor and I can’t wait for my next appointment !!

BRITTANY IS THE BEST STYLIST I HAVE EVER HAD IN MY LIFE!!! Being a former singer/​dancer I have traveled all over the US and the world I have had so many different people work on my hair. I used to be disappointed when I left the salon and would always see things that were not done quite right. This is not the case with Brittney. She is kind, careful and always thinking of my comfort and happiness. I have recommended several friends to her that have been THRILLED with her work! Everywhere I go people complement me on my hair. There is seriously not a day that goes by that I don’t get a complement!
The first time I went to the salon my hair did not take the color. Instead of just letting me go, she took the time to do the color a second time to make sure that I looked fabulous when I walked out the door! She figured out that my hair needed to be processed a certain way and from then on did it right every single time.
Being a long time client of Brittney I felt compelled to write a review after seeing some of the other recent reviews. I find it funny that on one of the reviews the girl stated that they made her sign a waiver before getting her hair done because it was so fried. If your hair is this bad, you are lucky to have someone like Brittney that will try to fix it for you. When I first started with Brittney she had only amazing reviews on Unilocal.Now suddenly she has bad reviews? Seems to me like she is being targeted by someone who was unhappy they could not get something for free.
Seriously, Brittney is the best. Go and find out for yourself. ESPECIALLY IF YOU WANT AMAZING COLOR!!! I am posting REAL PICS OF MY REAL HAIR showing the beautiful red ombré that she does on my hair. It’s stunning and everyone loves it!

NEVER LET BRITTNEY TOUCHES UR HAIR!!! I WISH as if i ever read review for BRITTNEY from previous unsatisfied customer. So I made an appointment on hotbox salon app with BRITTNEY who is a woman with NO attitude, NO experience (even though she said she had 2 year experience) and NO work ethic. When i first came in, i asked the hostess for the price estimate to have ombré hair done but the lady told me to wait for Britney. I shower her the picture of how i wanted my hair to be. Then i noticed her that i did dyed my hair myself the night before with box i bought at walgreen. She checked my hair and said she couldn’t dye my hair like that since my hair condition was bad causing from the color box. Of course my hair was still fine, i know it because i didn’t feel any pain or anything happened from that. she showed me another pic and said my hair could just be like that (grey on the top and ombré purple on the end). I said its fine and she told me it would cause $ 250. After that, she had me signed the paper saying that the salon would not take responsibility for the damage of my hair and stuff like that. Obviously i didn’t read it carefully even though she told me i was the ONLY ONE who had to sign this kinda paper since my hair was in bad condition? And i wasn’t doubtful abt that at all when she said so (i admitted that that was my fault signing in the paper without reading it carefully, but i mean who wouldn’t since you were already sit in the chair?). Then she started to bleach my hair while kept saying negative things about my hair, that i should never dye my own hair at home since the product would cause me really serious problem and stuff. At the same time, my scalp was badly in pain. She asked me if i could still manage it and how badly it was. I told her it was in 5 or 6 level. Then i raised it up to 7 or 8. I asked her if that was normal to be painful like that when bleaching and she said yes, and told me that she sure i didn’t wanna rinse my hair since we already in the process. I was like yea, maybe. Then i kept suffering for 20 mins. She even put the cap on to speed the process?! So my pain was even worse. I could feel the bubble started to appear on my scalp and it was burning like fire and kept praying there wouldnt be anything happened to me. The time came and she rinsed my hair. She kept complimenting and that she was impressed coz my hair was lifted that far. After rinsing, i came to the mirror and checked if my hair were still fine. Oh no, i saw some red dots appeared on my scalp and my scalp looked so shiny and baldy. I asked her was it ok and why i looked like i was bald. She said it was fine, just the bleach chemical cleaned all the dead skin or stuff like that on my scalp and she already checked it and it was ALL FINE which I very doubted. Next she put color on my hair and it was stitch at first then less. After the whole process, she rinsed my hair and said she needed to put more color since my hair couldn’t receive the color. I was like wtf, it had been 4 hours already and my hair wasn’t lifted (she told me the total hour for process was only 3 hours or even less) i was so mad while i was in very bad pain but my hair was still not lifted, plus my husband was waiting outside for 2 hours. I gave her a chance by suffering longer. After all, she rinsed my hair again and said it was finally done and so tired and still blamed it was my fault for dying my hair at home with box color, that was why my hair couldn’t receive the color. She blowed dry my hair and it turned out my hair was LIGHT BROWN on the top, BLUE middle and PURPLE in the end. I was like wtf it was Totally different from the picture she showed me. But i was trying to be nice to her by saying that I loved it. She was doubtful a bit and said she would fix it to be more grey in the top if i want. I said it’s fine and went to the cashier. She said it costed $ 300. I was thinking that she said $ 250 at first and now the color was even not like the pic shown but i didnt say it out and still paid for her + $ 45 tip. I went home and checked my scalp again coz i still felt the pain. Omg, i was shocked that my scalp appeared so many red dots and sth sticky like yellow pus came out from them. I was freak out and tried to research online. The result was my scalp got burned from improper way of bleaching. The next day i went to the salon and claimed that problem. BRITNEY checked My hair again and said she didn’t see anything even i pointed out for her. She even said she never seen any of her customers had the same problem like me in her life. Then she said she only could do oil treatment for my scalp. I claimed the refund back but she said she couldnt. I told her that if not, she had to take me to the hospital. She said i gotta go there MYSELF. In the whole argument, she NEVER APOLOGIZE to me and kept showing the waive paper that I signed. I left with the huge pain in my heart thinking she would reap what she sows.

Brittney was my third and final attempt to go blonde. Brought in golden blonde hair extensions and multiple photos for a color I’d hope to achieve. I repeatedly told her NOT to use ash, I want golden WARMTH. Honey. Gold. Yes, even yellowish hair. She felt confident we could achieve this goal.
I also questioned the health of my hair as I’d been over-​processed from two other hideous stylists. I pointedly asked if I should schedule this session in a few months to have my hair oxidize? Again she felt confident to proceed with the use of Olaplex.
I was left to process toner for a bit over the sink. When it came time to rinse, Brittney returned to the sink reeking of cigarettes. Gross! Four hours later, I Ieft with bleach burns on my ear, hair falling out in clumps, and grey/​neutral blonde hair that looked green inside offices and at the gym. Very embarrassing and unflattering color that aged me ten years!
It’s been four months and my hair is still completely ruined, sticky when wet and thinned out. The Minu hair mask I was suckered into buying is smelly garbage. I do not recommend Brittney.

I’ve been coming to Vicki Casciola for the past 8 years, and she has done WONDERS for my hair. Her top priority has always been long, healthy, pretty hair (I feel like that is super hard to find now days).
Vicki always takes my photo inspiration, and re creates it in the most non damaging way. Note: I have super fine/​thin/​light hair. I never have highlight lines, bleeds, or regrets after leaving her chair.
The salon itself is super funky. Hot pink and lime green meets camo. A little punk rock.
Can’t imagine life without you Vic, please
Don’t ever move or die.

I am super impressed with this salon!
Since I can remember I have been going to chain locations for my haircuts and color. You definitely get what you pay for with those locations and there have only been a few times where I walked away completely happy.
I decided to stop by after reading all the positive reviews about Brittney. I have had really dark hair for a long time with two strips of blonde framing my face. I wanted my hair a lighter color (eventually I would like to go blonde) but I knew it would be a process since my hair was so dark already. Brittney was great about explaining the process to me and what our next few sessions would look like. She was extremely patient with me since I didn’t have a picture or any sort of idea what I wanted my hair to look like. She lightened it and got it to a beautiful brown color with flecks of blonde throughout. She also threw in a free conditioning treatment so that my hair would not be as damaged from all the work it went through that day. At the end she curled my hair and it definitely added to my self esteem! Brittney made me feel so welcome and so important during our session that it felt like I had been her client my entire life.
I look forward to returning to have my hair lightened again. For anyone unsure about this location because of the price of their services, just know that it is worth it to pay a little more and invest in your hair than go somewhere cheaper and get something you may not want.

A coworker referred me to Brittney here a while back so I contacted her about wanting to go blonder. My hair was pretty golden blonde, transitioning from being red over summer. I had about 10 pictures of ashy shades of blonde I wanted as a final result. As a long time hair dyer, I knew it would be a process and I told her I understood it shouldn’t be achieved in one visit to maintain the quality of my hair. She said she had the perfect idea and process and swore my hair wouldn’t be fried as the end result. She covered my entire head with bleach, and while rinsing it, had to tone it twice because she’d missed two large sections. The entire time she was washing me she was «so happy» at the condition of my hair and the color… saying it was the perfect ashy wheat blonde. As she was drying my hair, my black pants were covered in yellow frizzy breakage. She stood by her statement that my hair was in surprisingly good condition given what we’d done and to baby it the next few weeks. While styling she also bad mouthed my haircut for a solid 5 minutes, saying how horrible it was and «ugh I hate this» while grabbing sections of my hair. That was beyond offensive. I have one section of hair that needs to grow out due to thyroid disease and having problems with breakage. So thanks Britt for not only ruining the condition of my hair and sending me home with yellow hair, but also making me feel horrible. I contacted the salon manager expressing my unhappiness and was told she’d talk to Britney to work out me coming in for conditioning treatments and toning my hair again and she’d call me back. 5 days later I haven’t heard from either one of them, and I’m left footing another bill to fix her mess. This was truly the worst experience I’ve received from a «professional».
Hey shauna, that’s a nice lie but it never happened. And nobody ever contacted me back. Your stylist did a crummy job and you can stand by that but the work speaks for itself.

So I live in Florida and my hair stylist is in Las Vegas. I think that says enough!
Mae is Houdini with scissors. She’s cute as hell with an awesome personality, remembers every conversation and every little detail about what you like and what you don’t like. I would joke with my boyfriend and say there’s no way she could remember this all she must have a file in the back that she reviews to remember all her clients!
I have found hotbox by chance through a groupon and really fell in love with it. The place is the coolest and come on, sangria while getting your haircut and colored?! Yes please!
Thanks for making me look awesome Mae! Can’t wait to see you again!

Raynelle always makes my hair look soooo gooooood!!!

A hip and modern salon experience.
I had the utmost pleasure of working with Brin who was extremely attentive and observant my entire stay. She took everything I said into thoughtful consideration then walked me through a detailed gameplan for my hair (dark to light ombré/​balayage). Brin was a blast to spend three hours on the chair with, I always enjoy learning about other’s life stories. She made me feel relaxed and at ease during the whole process (but I’m not one to cry much about what my hair looks like anyway). I left hotbox with a lighter shade on my head, satisfaction, and a smile on my face, feeling like jamie lee curtis leaving the salon in freaky friday, not to mention with a massaged scalp which could have put me to sleep. Thank you Brin and Hotbox!

I bought a $ 65 Groupon for Hotbox Salon, which included a solid color, haircut, and style. Hotbox salon has rave reviews on Unilocal and had a 91% approval rate from customers who used a Groupon here. Choosing Hotbox Salon to get my hair done was a no brainer, really.
Upon walking in, there wasn’t a receptionist at the front desk which I found to be a little odd. The limited seating area available was full, so I stood and waited to be greeted. About 3 minutes in, the receptionist finally walks up and takes my info. She asks what I’d like to drink, and it turns out they have your usual coffee, tea, and soda… as well as sangria and beer? I’ll take the beer! The only beer they had is Miller Light, but who cares it’s free beer!
Matthew was my stylist. I told him I wanted black hair and a trim, and that’s exactly what I got. Dyeing your hair black can be tricky, especially when it comes to the hairline. Matthew applied the black dye in expert fashion and I was impressed (I’m used to having tell-​tale blocks from the brush being applied haphazardly around the hairline). I still got my ears dyed a little, but there’s really no avoiding that — unless you slather your ears in vaseline first lol.
I’m really anal about my bangs, but he was patient with me and cut them how I wanted. The trim was great and I really liked the way he styled my hair. Gentleness wise, he was average. I like being babied when it comes to getting my hair done. Personality wise, Matthew was pretty quiet throughout the duration of my visit. I don’t mind though, a stylist can be super chatty or quiet and I’ll be content either way. I was knee deep on Reddit any how: P
The salon itself was trendy and had a surprising amount of dudes inside getting their hair cut. The music playing was mostly chill reggae, and everything was really clean. I’m not sure if I’ll make Hotbox my designated salon of choice yet, but it’s definitely a contender!
Unilocal 100 CHALLENGE 2015: #188

Awesome! Got a group on randomly and went to see Matthew. He did a FANTASTIC job. Highlighted every strand of hair for an ombré look. My hair looks perfect and i love it! Going back in a few weeks!

Always looking forward to the best of the best services in Las Vegas!
Luxury experience!