Ihop

Service terrible this morning at Ihope, I ordered the breakfast meal which comes with 2 pork sausage, 2 eggs, hashbrown, saurdough bread! A couple of minutes after I placed my ordered I requested to get the hasbrowns weldone. The girl brought me my order didn’t even bother in telling me the hashbrown were not weldone. When I asked her she said well your ordered was almost ready so I didn’t ordered the hashbrowns weldone. Then I asked to add bacon to my ordered, she comes up with 5 pieces of bacon as if I had ordered all those pieces! I only wanted 2! This waitress doesn’t bother explaining what do they have, vrs. What do I want. Do I want 5 pieces of bacon or only 2! Over that this waitress was extremely rude!!! She didn’t bothered in explaining, this is what we have! What would you like Mrs customer? Then she says, I told you it takes time!!! Unbelievable!!! Never again will go have breakfast there forget it !!! My bill come up to over $ 12.00 which I don’t mind paying if I get good service. She only got $ 2 tip which honestly she doesn’t deserve!!! Done Ihope no more business from me to you !!! Need new managent because the new guy I talked to said he was the manager didn’t seem to care nor seem concerned about the issue! Nope, no more of my money will go to Ihope and I give 1 star because I can’t give you 0000 !!!

Came here because there are precious few places outside the Strip and fast food eats where you can get a meal past 10 pm. First, only given breakfast menu, I had to ask for regular menu. Then, only one soup, out of the others.
Service was extremely sloppy, making me feel like I was an inconvenience. Then the «Bennie» was not all that good. Stopped eating the turkey and am hoping it doesn’t make me sick. Avocado was tasteless, and I love avocados, so that was a disappointment.
Icing on the cake was when they seated a family with two screaming children at the table next to me. Restaurant nearly empty, and they had to put already screaming children in my ear.
Didn’t even finish my meal, but searched for my waiter (talking to another waiter) to get my check do I could leave.
Doubt I will return.

IHOP has a fabulous variety of pancakes and other breakfast foods. They are good, but not the best breakfast place in town.

First: Portions still aren’t right for the price you pay on breakfast items, second: the service is usually okay but they always forget something… Literally every time I’ve come here the last 13 years they have forgotten –something-​. But third: the worst part about my most recent visit, was the restroom. Two of the three women’s restroom stalls had unflushed waste in them. And they had been sitting in there for so long the entire restroom reeked! The stench was so bad you could smell it outside the freaking door. Idk why you women are so nasty! Flush your shit! You flush at home, right? Okay don’t leave your crap in a public restroom, it’s rude. If you stop up the toilet they’ll fix it later, just don’t leave your poop there to stink up the whole restroom for everyone else to smell.
I’m thinking I should lower my expectations of people and restaurants these days, because I’m just going to end up disappointed. as always The food always tastes fine and the servers are usually very polite. Just don’t go here with any «expectations», then hope you’ll be pleasantly surprised.

I frequent iHops with my family especially now that they have the kids eat free option. However… You need to be AWARE of the fine print!
The kids MUST have a drink PURCHASED! And the adult entrée (or «entry» as they pronounced it, lol) according to one person CANNOT be a 5 stack by itself. It MUST be a «combo”(came from a RED SHIRT (mngr?)Then another said «It can be”(came from a server)… They’re don’t even know!
My wife & I found this out the hard way (at this particular iHop). We have NEVER had this problem at any of the other iHop establishments that we have gone too. Weather it’s for the adult 5 stack OR the drinks.
The server that we had (Catherine) last night was very rude. Walked passed us many times & I had to stop her (sometimes not even paying attn as I asked her for something). Talks under her breath a lot. Made things like it was no big deal (when she TRIED to explain the check, etc).
Why is it that iHop has to MAKE you purchase a drink ($ 2+) for a kid when McDs, Wendy’s, BK, amongst just a few named that the drink is included??!
Lost business at this location is promised!

Woke up feeling like pancakes so went to iHop and had 2 pancakes, 2 French toast, eggs, and bacon. Got seated right away and everyone was actually pretty nice. I did notice an arrogant manager use his finger to have one of his employees come his way. When his employee went to him he proceeded to discipline him on the restaurant floor other than going to the back and talk to her about whatever she did wrong. Personally I don’t like that. As far as food goes it’s not bad for 10 bucks although I did feel they shorted me on the eggs. But eh… It’s ihop.

This restaurant has the rudest owner. My middle aged friends and I were there today and ate lunch. We then went into the other room to play a game there where we have been playing for weeks and weeks and the servers and manager were always very welcoming. The owner however asked what we were doing there and asked me to sit down and talk to him. He didn’t identify himself so I didn’t know who he was other than some man who was trying to get me to come over to him so I ignored him. He then got angry because I wouldn’t talk to him and kicked all of my friends and me out of the restaurant! It wasn’t until then I found out that he was the owner. There are many IHOPs around Las Vegas. I suggest you go to another one where they welcome you into the restaurant. P. S We did eat there first and PAID our bill.

I like this IHOP a lot. The food is great and the service is excellent as well. We’re almost always seated right away, even if it’s busy. The servers seem to never forget anything, whether it’s ketchup or some special request. The food is always great. I particularly like the chicken fried steak and the chorizo burrito. The coffee is always hot and is fresh. I like their orange juice too. It seems like this restaurant is very well-​run and well-​managed.

Great food great service. Breakfast is always busy, hard to find parking lot. Pancake is great at IHOP. In side is very clean too.

The #1 reason to visit this particular location, is a server named BRENDA.
Yes, the food is terrific and the prices are certainly reasonable, but if the employees are not «first class,» the entire dining experience suffers.
Please don’t misunderstand me. ALL of the workers here are friendly, polite, cheerful and dedicated to customer satisfaction, but BRENDA will easily exceed all of your expectations, and her professionalism is why I keep coming back.
There is another IHOP location in Las Vegas NV, which I refuse to patronize, due to one very rude & impolite employee, so don’t think that I’m enthusiastic about all of the IHOP locations, because that’s not the case. This review is only for this specific place.
Lastly, the General Manager (Ken Carbone) needs to be complimented too, because it is he who oversees the hiring and training of the staff, and they all are an excellent reflection of his instincts regarding people and his overall management abilities.
Dining here is an every weekend «event» for me and several of my friends, and it may surprise some to learn that it is a 28-​MILE ROUND TRIP that I happily drive, whenever I want wonderful food and «awesome» service.

This place is high price! There syrup is not even real,
It’s high fructose corn syrup!
And not very busy. The workers because it’s slow stand around and talk, while they could come and refill our drinks. We had to look for our waitress twice. Nothing against older people, I’m old to, but
This place seems to old, and the atmosphere is depressing. So quiet on a weekday. There are so many other places to go for dinner and never again will I go here. Food is dull, hash browns don’t even taste like potatoes. I feel like I’m being mean, I just really regretted wasting my money here.

Usually I don’t like ihop and the food was better than I had remembered but overall still disappointing. Basic service nothing worth commenting over. I liked the new menu where everything was pictured and some of the items look really good.
We got the California scrambler and the brioche bananas foster French toast combo. The omelette portion of the California was pretty good the salsa had a good taste but the cheese was smothered on one side which ended up making it not as good as it should’ve been. The potatoes that came with it had what tasted like Potatoe chip seasoning and was super salty but still tasted good.
The bananas fosters French toast was good it was thinly battered and covered with the perfect amount of caramel sauce.
The thing that was the biggest turn off was when we got the receipt seeing that we were charged 1.79 for a kiss orange juice and $ 3 for a diet Pepsi. In total we ended up spending about $ 10 in just drinking making a cheap breakfast up to $ 40.

Upon entering to this location you are prompt to wait before being seated. There is a cute little seating area that has beautiful windows overseeing the front entrance. After the attendant seated myself and a friend of mine, Fabiola greeted us with warm smiles. Unfortunately that is the only positive thing I can comment and in truth I am truly unsatisfied with iHop, the customer service, as well as the quality of food was less than poor. Since this was my first time trying this franchise I was excited to see what the «hype» was all about. But, after overseeing the menu and locating my choices to order Fabiola persistently abused both myself and friend to further upgrade our choices. I understand that at times it is beneficial to notify a guest of better choices but the way in which Fabiola harassed us was unacceptable. She made me feel as if what I was ordering was not adequate for her own tastes. Also, we had a voucher from Unilocal that gave the option to either choose between a complimentary hash brown or unlimited pancakes. Fabiola clarified that the voucher was incorrect and would not honor the unlimited choice offered. That was fine but she has extremely poor representation for the company. If iHop hopes to keep further new coming guests I hope they choose wisely with their representatives. Because after this poor customer service, I was extremely frustrated, I also expressed to Fabiola that I was not satisfied and she did nothing to sway my mind. Aside from her poor service I ordered the banana Nutella crêpe, two eggs and bacon, as well as an omelette. The crêpe was undercooked, the bacon was not cooked enough, the bread was burnt, and we waited 20 minutes just for a refill of beverage. I would have loved to write a raving review about this cute breakfast place because I love breakfast but after today I will not return any time soon. The price’s are unreasonable because of the quality and with such poor service I do not recommend this location. Maybe one day I will try a different location for a better experience but until then iHop did not gain but lost a future customer. Two thumbs down for this location :(

I usually like ihop but after last night i will never go back to this location again. When my girlfriend and i walked in about 1040pm there were several couples/​groups that i noticed weren’t eating and i thought nothing of it. After taking our order from their much smaller menu (none of the dinner items were left. Mainly breakfast items) the minutes started rolling by. 1 couple and an older man sitting by himself (both of which were there before we arrived) finally recieved their order about 25 minutes later. Around 1115pm over 30 minutes go by and i stop the waitress and ask her if our food was started if not we have to leave. As i ask this 1 couple (another that was there before us) gets up and leaves without receiving their food. The waitress being embarrassed and annoyed at the situation I’m sure tells us that he is about to start our order so my girlfriend and i leave.
The food I’m sure is the same as every other ihop but the cook needs to get his act together. I’ll save my ihop visits when I’m out of town and it’s the only option other than denny’s

Excellent customer service! I just moved up here from AZ, and this is going to be my regular pancake place. I decided to write this review before I even left the restaurant because our server Cathy was amazing! She was SO sweet and attentive and I appreciated her service so much :) it’s nice having a server be so sweet especially this late at night. Most certainly coming back! Thank you!

4 stars for IHOP? Yes. I always get the SAME thing and yes, I know what to expect!
If you’ve never had the harvest grain & nut pancakes, you haven’t lived. I swear, I CRAVE these things. I have been to MANY small business pancake places and while I always find something I like, I really just crave these dang harvest grain & nut pancakes. I like how they have 4 different flavors of syrup. I don’t really love the eggs or omelets. This review is solely based on this particular flavor of pancakes.

My mom and I had dinner here and were a bit disappointed. It was a Sunday and their new cook who works Sunday cannot had a large load of food tickets. We probably waited an hour for our food. Unacceptable! I guess this has been a regular occurrence with this new cook. The manager ended up calling in the general manager to help out. The waiter did tell us about the slow cook but an hour wait is not right.
The food was tasty though once we finally got it. I had the short stack of buttermilk pancakes. They were hot and nicely flavored. My mom had the egg sandwich which she said was good. I did have hot tea and the waiter never asked if I wanted more hot water.
So this was definitely a miss this time around.

I’ve been here before without any issue except for that the last two times I came with a service dog and the waitress made me sit in the seats sectioned directly to the right of the entrance where no one was sitting. I’ve a feeling it was because I had a dog. That, in itself didn’t feel good to me. It could have been for the safety of the dog, but who knows. Was just here yesterday and there was no one around to greet and seat us for about 5 minutes so we stood there waiting. Was with a service dog and when the lady arrived (she wasn’t a waitress, she was wearing normal clothes. Middle aged woman) she seated us away from all the people and then told us «We can’t take your order right now because our system is down. Would you like to wait 10 – 15 minutes? We just can’t take your order right now without the computers running.» — seriously? You couldn’t pull out an old fashioned pen and paper to take our order and have the cooks make our food? So, we left. Common sense lady.

I’ve been here twice now. First time, we didn’t have very many problems, we were seated quickly but the waiter messed up on our drinks. My husband asked for an iced tea, he was served an iced coffee, he let it slide and we swapped drinks.
The second time we visited, we had children in tow, there was a 20 minute wait time which isn’t that bad so we waited. After almost 30 minutes passed, I went up and asked when we would be seated, the hostess said another 20 minutes, at that point I was annoyed and asked her why it would be another 20 minutes on top of the almost 30 we had already been waiting. The manager noticed my annoyance and proceeded to seat us himself.
Our waiter was very nice but we could tell right away that he was new and nervous, he was all over the place. He mixed up the orders and brought out someone else’s food to our table, only checked on us once, completely blew off the parents sitting at the table next to us, and proceeded to clear up another parents table while they took their children to the bathroom (they weren’t even half done with their meal) he assumed they had left. Our section was filled with disgruntled customers. We didn’t hold it too much against him though since we knew he was new, but the customer service should have been better. Hopefully next time we get lucky with better service.

Finally doing a review on IHOP. My husband and I come here every once in a while at night when we want something fattening lol
[Food]
Syrups: I love that they have four different syrups, strawberry, butter pecan, blueberry, & old fashioned.
Stuffed French Toast: this is my favorite menu item :)
Cinnamon Pancakes: tasted like a cinnabun, but sweeter. Too sweet. WAY too sweet. Straight sugar might taste like this. Can hardly eat it, after about a third of the small cake I was done. :(
[Service]
The servers at night are very nice but occasionally they are no where to be found.