Jack in the Box

This time service was a lot better and restaurant was a lot cleaner. Only problem is there are still beggars outside. Got home with my order and my order was messed up again. Asked for no mayo and of course they put a lot of mayo and no ketchup.

So… Yesterday someone was banging on my window for money. Today, they won’t serve me because their speaker is broken?

The absolute only time I eat here is if I have a craving for the buttery Jack, an oreo cookie shake, or churros. I’ve never had a problem with any of the people that work here (except 1), but I have a few problems with this location.
1. Way too many people begging for money. They need to keep the premises clear. I’m not against giving someone a buck or two for food, but having people begging at the intercom every time I go gets to be a bit annoying.
2. They take FOREVER to get people through the drive through. First you have to wait at the intercom for 5 minutes. Then when you get to the payment window, they find everything to do except take your payment. Then when they finally take your payment, they take another 2 minutes to give your change back. If you’re lucky they won’t ask you to wait at the window until the car in front of you gets their food. The wait is never less than 10 minutes. For that amount of time, I might as well wait the extra 5 minutes and eat at a real restaurant.
3. At night it seems like they only have 1 person working 2 windows. The other night I didn’t see anyone at the first window so I drove to the 2^nd window, and the lady had an attitude, as if I should have waited for someone to appear at the window.
Management or the owner really need to fix this place. There is no reason they are so slow. If they are short on staff, there are plenty of people at the intercom begging for money, and I’m sure they’d be happy to have a job or even work for a free meal or two.

This guy name rafael which is a cashier… won’t let us do a seperate order. he said we can only do 1 order per car. And I was like why? There is no car behind us. Do you want us to drive around and order again even tho is a same thing. And he said they been doing it since the jack in the box on lake mead first open. RUDE COSTUMER SERVICE. AND the guy who worked there name rafael is stupid.

I have had good experiences with the staff here however the area is terrible. This is a hot spot for the panhandlers in the area. I can think of at least a couple of times when their begging made my guests feel uncomfortable. I am not saying this is a bad venue just that you should be aware of this issue when choosing a spot for seeing friends or a date.

The employee working the counter was having a hard time processing my order in the register and finally stated they were in training before going to find help. I understand there is a learning curve and it takes time to learn new procedures, but having a trainee flying solo at the register during lunch hour was probably not one of Jack’s best decisions. This definitely wasn’t fast food. The tacos I ordered were not your typical, hot and greasy JITB tacos. They were cold and not very tasty. Iced Tea is not available with all of the other beverages when dining in. You must get it from behind the counter, which only adds to the delay and frustration. I frequent the drive thru at this location and have never really had an issue. This was my first dine-​in experience and it may be awhile before I return.

Cockroaches crawling up the wall.
Employee out front smoking a joint.
EVERY surface is crazy sticky.
My order is NEVER right.
Am I coming back?
Oh HELLLLLLLLLS no.

Every time I go here the people are always nice. that new waffle breakfast sandwich was way better than i thot it wud be. beats mcdee’s nasty equivalent. whatever its called. the cheesecake at JITB is too steal for! (i’m not dying for it lol). wish the rest of JITB’s food was up to par.

The spices on the burger was too heavy. Yikes!