Las Vegas Harley-Davidson

Visiting from Tennesse, pulled in for some minor service, very friendly people with EXCELLENT customer service! Even got the bikes washed without any hassle! Very nice store with HUGE selection of merchandise!

Went into this shop looking to purchase a new Harley. My husband, son, and I walked the sales floor for at least a ½ hour. Looking and finding the bike he wanted to see about. Not one person said a word. So we wondered to the clothing section where 3 employees stood and chatted amongst themselves. Not one bothered to say hello or ask if we needed help. We then went back to the bike he wanted and watched the sales guy (who we didn’t know was sales at the time) walk past us with not a word or acknowledgement. So we decided to leave. As we were walking out my husband asked the 3 ladies standing at the front desk of he had to make an appt for sales, she stated no and she would call someone. After him saying no thank you she called anyway. The sales guy came over and could of cared less that we were interested in purchasing a bike right then and there. My husbands questions were vaguely answered, he didn’t offer for him to even sit on it to see if it was comfortable. He looked like we were wasting his time. The entire staff could of cared less we were even there! Not one greeting, smile, or anything. Your loss LV Harley!!! Needless to say we left and went to Red Rock Harley where we were treated amazing from the second we walked in the door!!!

Still trying to wrap my mind around the $ 120 oil change I paid for today.

My bike had a issue that needed to be fixed while I was in town. Al in the Service Department was able to get me in and fixed my bike in about an hour. Al was very helpful and knowledgeable, they delivered my bike back clean and washed. We browsed all of the other departments and found the sales people to be very friendly and nice. We had some fresh Kona Extra Caffeine Coffee, also great and served with a smile by the woman in the snack store they have in the dealership.

We walked to the dealership from our hotel (2miles) and when we got there we thought it was a nice shop. When we were looking for our «Vegas» Harley shirt to purchase we continually got hassled from the pushy sales lady. We felt like we were doing something wrong. They must have a big theft issue in this store because the sales lady wouldn’t leave us alone. We decided to leave and it wasn’t worth being bothered for a shirt.

An amazing «family» here that LOVES their customers and what they do. I owe some amazing experiences to this group and wouldn’t hesitate for a minute to recommend them. Great selection of bikes and gear but what really impresses me is their ability to customize ANYTHING and go above and beyond when it comes to wow-​ing their clients. You guys seriously rock here!!!

This is a big dealership, lots of room for new and used bikes and everything harley.
The guy that helped us in the clothes section was awesome, I was trying to get my family shirts, he was very helpful. 5 stars for this guy.
Not so much on the bike floor, had a couple of questions, no one seemed they wanted to help me. Whatever, when I got back home, my harley dealer answered them for me.
Too much hype.

This place is huge! Service was non existent until you’re at the register. I came in to pick up something for my hubby since he didn’t get to come on this trip. The place was clean and organized but that’s about all I can tell you. And of course everything cost an arm & a leg. $ 45 for a shirt off the clearance rack. My hubby needs to find a new hobby.

Service department is a joke. Horrible communication, slow turn around times and just awful overall experience. DO NOT USE THIS SERVICE DEPARTMENT. I’ve had an issue every time I’ve been there.

Located on Las Vegas Blvd just south of the famous Las Vegas Strip. If it’s Harley Davidson related they have it. This place is quite the spectacle, I have no idea what the experience is for the serious Harley enthusiast but for the average person it is quite impressive and massive. It is worth a stop in just to say that you did. Live It Up You Are In Las Vegas For Cryin’ Out Loud!

Hey this place look nice. But the place is a shithole.
Service department sucks. You have to talk to a manager to understand whats going on to your bike. and they have my bike for 5 days. Still can fix the f… problem. If my bike is not under warranty. I wouldn’t come here… this is after I spend $ 2300.
So if you need to get your bike fix or service it, and then I recommend you take it somewhere else.