Lids Corporation

Poor poor service! Walked into the store and was immediately «greeted» by a guy. He was way to close for my comfort in my personal bubble. I asked him if he had any Denver Bronco shirts in my size and he rudely told me that they were at the front and I had passed them. I looked for a minute then left cause he kept staring at me oddly. Need to work on customer service if you want to stay in business.

This corporation is terrible!!! I tried to order on-​line (not at this store). I had 2 coupons for 10% off & spent 2 days trying to get through on telephone to place an order. I waited 15 minutes each time & had hang up. Customer service is abominable.
Then, I tried to order via chat line & she couldn’t help at all. I told her how bad this was that have coupons & can’t redeem them (only good for on-​line & on-​line rejected the coupons). She was rude & basically couldn’t help at all & hung up. I will never do business with them ever again. Anyone out there want 2 WORTHLESS COUPONS FOR Lids?

The meadows mall Lids locker room #8077 in Las Vegas has the worst customer service ever! I was there today and charged twice for a lids renewal. Renee, the store manager, shooed me away and told me that was a customer service issue when I came back to resolve my issue. I told her I just want a refund. She walked away and ignored me. I asked aren’t you going to help me. «Get in line» was her response. I told her there are three registers and more than enough people to help me. I already waited 15 minutes the first time because Renee refused to open another register. She argued with me until another manager came to help me. This manager was great. While the second manager helped me renee continued to talk about me to other guests! I’m appalled… I am rethinking my loyalties to Lids. I can go to fans or order from some where on line. My time, money and referrals are something I value too bad Lids locker room doesn’t value me as a loyal customer. I use Unilocal for everything and I feel bad this is my first review but this was the worst experience I have had shopping