L’occitane

I found out the hard way that if you pay cash, no matter if you have a receipt or not, they will only give you store credit.
What was more upsetting was when I originally made the purchase, the salesperson told me that could get a refund. That information was obviously wrong.
Jut bad customer service.

I went to this store on my way in for my Vegas weekend. I had realized I was almost out of Verviene perfume the night before, when I was packing. I was excited to find a store right there. I saw great reviews on Unilocal and it definitely lived up to the expectation. I was helped by Amber, who was very helpful and super friendly. It was a great experience and I recommend the store highly.

If I closed my eyes and walked thru Fashion Show Mall my feet would know what shops to stop. One of the stops would be here.
Luxury French Creams, Shampoos, Soaps, Cologne’s…
Actually my nose would take me here because the fresh fragrance and the candles will envelope your senses and transport you back to a perfume factory in Provence. Since I’ve actually been to a perfume factory in Provence, this analogy is true. But Wait… this is a perfume factory from Provence!
L’OCCITANE (pronounced Loxee-​tan) is one of those stores that you have to come in to try the samples. The lotions are creamy and leave your hands soft as silk and smelling so fresh!
I love that this store uses natural organic essential oils in their products so prices are what’s expected for a quality product. Home fragrance items here too.
Rose Petals and Verbena fragrance is my favorite. I’ll have to admit I am one of those self-​tortured shoppers. I will go in a store five times before I actually decide to make a purchase. I mull about it, I make excuses about why not to buy it, and in the end when I come back I end up buying the item… or finding something better.
I came in here to find some solid perfumes for travel and sadly at this store they did not have it in Verbena they only carried it in the Cherry Blossom:(
Did I mention they have men’s personal care here too? So no need for him to wait outside, he can come in and sample right along with you! Service great here too!
I do have to emphasize that I can truly appreciate a store where employees are encouraged to volunteer and help children with disabilities-​so 5-​stars for that!

It’s like a french version of Crabtree and Evelyn. The store was downright sophisticated, all the items were organized well enough that anyone coming in would get a chance to check every single product out. I came here upon my galpal’s recommendation to try the shea butter hand lotion.
Upon my inquiry, the saleslady was friendly enough to offer me a sample and led me to displays of other scented hand lotions among which were lavender, rose and cherry blossom. You could pick the 1oz tube for $ 10. It may sound a bit pricey but I promise you, it is worth it! Your hands will feel impeccably smooth and considering how dry it is here in Vegas, there’s no harm giving this a try! You don’t need to use a whole lot of it to get the smooth effect anyway so this product would be a better investment contrary to drugstore brands which dry off before you know it.
While checking out their hand lotions, make sure to wander off to the perfume areas too where you could enjoy spraying yourself using an old vintage puffer which I find super chic.

I now realize the stark differences between a L’Occitane Outlet and a L’Occitane Flagship «A» Store: The differences are blatantly clear; the style and manner giving excellent customer service and support truly earmarks why the Fashion Show Mall is L’Occitane’s Flagship Store.
I received so many different samples here; I am well-​pleased with the customer service and I was able using my L’Occitane coupons I received in the mail. Kudos to the sales reps at this L’Occitane Flagship Store!

If you have used these products, you know the impeccable quality.
My purpose in writing this review is to praise the employees of this particular store. Friendly, funny, and helpful, it was an excellent shopping experience!
(and I now smell heavenly)