LOFT

LOFT deserves 5 stars for their clothes, but one star for customer service. One of their salespeople (a woman with bright red hair and blue eyes) repeatedly tried to get me to sign up for their store credit card even after I explicitly told her no thank you. She even had the nerve to ask me if I was afraid of not being approved for the card!!! Talk about rude.
I did find some nice clothes, but when I went to go purchase them, the same salesperson said, «Wow. All these are full price. You would have saved so much with the card.»
I almost walked out. I’m not sure what sort of incentives they have for their employees to push the store credit cards, but when a customer says no, they mean no. I love Loft’s clothes, but I’m hesitant to go back to this location for fear of being harassed by another salesperson. This salesperson nearly lost me as a customer.
Beware.

The redhead salesperson with the pretty light blue eyes, was so friendly and helpful. I had a pants on hold but needed to purchase more items to use all the loft cash cards. I know she wasnt feeling well because her allergies were acting up, but she talked with me and patiently answered my questions regarding the loft cash cards.. She was so good, she knew when to leave me alone and when to assist.
It was such a positive and fun experience that I walked out the store with a smile.

This is the first LOFT location I’ve been to where the associates have not been friendly. I was the only one in the store, yet nobody greeted me or approached me to offer any help. Yet, they were both quick to help the Caucasian woman who came in minutes after me. I’m not Caucasian and the associates were, so I will let you guys imply from that what you will.
If I could’ve given this store negative stars, I would. It is a terrible feeling to be discriminated against just because I don’t look like the typical Loft shopper.

I like LOFT apparel because it was perfect for my previous career of fun, professional work attire. I loved their tanks and shells to wear with my suits or with cardigans. Now, I love picking up their short-​sleeve tops because they are dressy and casual — I can wear them with shorts or jeans! Their cardigans and jackets are cute as well. I don’t have any experience with their suits, dresses, or jeans. However, I can speak for the other items and I like their value, especially when they have their generous sales (40−50% off full-​price new styles, additional discounts off sale items). The quality is good, but there’s definitely room for improvement. For the prices, I don’t expect too much though.
The customer service is spotty. A couple associates are very friendly and helpful, but most either don’t acknowledge your presence or aren’t helpful (until you have a pile of clothes in your arms). During one of my visits, the associate was on the phone while I stood at the register for five minutes without acknowledgement from anyone. While I was finally assisted by another associate, I discovered that the first associate was a manager and she continued talking about business on the phone (with another LOFT associate) while ringing up customers! It was obvious that the conversation was neither necessary or urgent and it was extremely rude to everyone. The associate helping me made it very apparent that she was also bothered by the manager’s actions. Overall, not a good experience.
The reality is that I like LOFT, this location is convenient, and I usually try to mind my business so that I don’t require assistance while shopping. That way, I’m a happy camper.

Unilocal 100 Challenge * ¹⁴⁄₁₀₀
By far my favorite women’s clothing store, not only because it boasts cute attire that range from girl-​next-​door to chic with nothing too fancy or glitter & glam but also because of the amazing sales they have after Christmas. This is the perfect place for any 20-​something-​year-​old women out there who, if you’re still in college, are looking for something comfy or, for the ones working, something that speaks simple yet decent, casual yet girly.
For the most part, my mom and I swing by here more often to figure out what we’re getting for when the sales arrive as opposed to bringing something home with every visit. Chances are, that $ 60 sweater would go down to just about $ 35 right after Christmas, and when the semi-​annual sale hits, that $ 35 price tag would be slashed down further to around $ 17. And that’s exactly the amount I ended up paying for a comfortable, green, poncho-​like sweater!
The staff were cheery and always seemed ready to help out when we had questions. Great location with a spacious store and lots of clothing variety.