M & M Electric

We just built a brand new home in Summerlin with Woodside Homes. Woodside uses M&M electric to do all of the electric in their homes. Working with M&M Electric ruined our entire home buying experience, by the time we closed on our dream home we were so upset that we weren’t even excited to move in. After we moved in we continued to encounter problems, which M&M Electric would not assist with.
At our initial meeting with M&M Electric we met at the model home to do a walk through and discuss what we wanted to add to the home. We had four main concerns; central vacuum, security, lights and home automation. We were told by the technician/​sales person not to purchase the entire system until after we close, he said it would be more beneficial to do a pre wire now and purchase the system later. He seemed very nice so we trusted him and chose to do the prewire now and wait on the technology itself. We spent $ 12,000 in prewiring for the house including lights, fan prewires, camera prewires, security pre wires, home automation prewires, speaker prewires, central vac prewires and more. They sent us a long and confusing itemized list, ensuing us that everything we discussed in our meeting was on there. We moved forward excited for everything we choose. We were already planning on purchasing the speakers, cameras, wifi hot spots, security system and central vac from M&M Electric.
Through the home building process we asked several times about the central vac kick plate, missing plugs and security system. We were assured that everything we discussed would be there. As the house was almost finished we brought up these points again, since they were discussed in detail during our meeting with the electrician and were assured they would be there. However the central vac kick plate was never put in, plugs were missing and the security system wires were not put through any of the windows. They added the plug, told us the wires were in the wall and they would not pull them through, and that the kick plate was never included in our package.
This was very upsetting to us because we spoke in detail for 15 minutes about how the kick plate in the kitchen was the most important part of the entire central vacuum system to us, and at this point it would need major construction to add. They told us they did not remember, did not write it down and would not do anything about it. This was really upsetting because we were planning on using them for the system, a system they just made useless to us by not including a key function we really wanted. They said we did not pay for it, but we were more than willing to pay for it and were told it was included.
The security system was a whole new nightmare. Since we are so unhappy with M&M we decided to do our security system through ADT. When the technician arrived he could not find the wires for most of the windows and it was an extremely lengthy and messy project to get the wires out of the wall. The electric company had assured me that the wires were easily accessible and the security company would have dealt with this before. They lied on both accounts. After working on it for 4 hours, I called the contractor and asked him to send over an M&M Electric Low Voltage Electrician to pull the wires from the wall for us so we could actually get this done. The electrician came, listen to the issues, complained about the ADT technician and blamed everyone in the room for the issue rather than taking any responsibility. He then fixed one of the wires by cutting a giant hole in our wall, then disappeared before addressing any of the other wires, damaged wires or other issues. I have no idea where he went or if he thought we were done. It was very clear he had no interest in helping us with the issues.
My husband and ADT had to work very hard to drill and pull wires through the wall to make the system work. And now my brand new beautiful home needs to be patched, spackled, painting and cleaned.
But that isn’t the end of the issues; the location of our electrical box is placed directly next to an outlet, too close for the security box to be fit into the space without being cut apart. ADT said they had not dealt with this issue. Upon further investigation we discovered we would have the same problem installing our Wifi hot spots because they are placed too close to air vents.
We have not done anything with our home automation system yet, but I can’t wait to see how that works out.
I do not recommend this company; they ruined my entire home experience and refused to take any responsibility.

They wired my house originally. After we moved-​in we had them install additional lights on our balcony, over the pool table (which was complicated by airducts), and a fan. They were helpful and explained what they did and why.
I will definitely use them in the future.