Massage Envy – South Rainbow

I see Udomis and she is amazing. I have been a ME member for 8 years and try to visit the same person for as long as I can, before they leave! She is a gem.

I get a massage here once per month. Overall I like it. But what bothers me is how they try to sell you add-​ons each time. I call to set the appointment, and they ask me if I want to purchase any add-​ons. I decline. Less than an hour later I show up for my appointment, check in with the girl at the front desk, and she asks if I want to purchase any add-​ons. 3 minutes later, I’m in the massage room and the massage therapist asks if I want to purchase any add-​ons like aromatherapy. I decline for the 3^rd time in an hour. I go here to try and relax, not to have sales pushed on me.

I have been coming here for a few years and go to this location and Blue Diamond also. Had a massage tonight from Mike, it was very relaxing and made my back feel so much better. I was sore and had a lot of knots and I was very pleased with my massage.

I just finished my fourth session with April and I have never regretted a minute with her. She is so knowledgeable of her skill and technique. I have felt the best in years since becoming a member with massage envy.

Do not go to this place ! I called to make a one time payment on my boyfriends account as a present to him. I told the employee do not put my card on file. Well she put it on file and when he didn’t show up to one of his appointments they decided to charge my credit card without my authorization. The owner said I am not refunding you talk to your boyfriend about it. So they clearly do not care that they broke the law and charged my card without telling me anything. I contacted the BB and they said they have had multiple complaints on this owner charging people and ripping people off. They are far better places to go to then there ! The manager was trying to help and he even said yeah I understand it’s not right I’m just in the middle of it. Its sad when your own employees knows the owner is ripping people off.

A membership that you’ll never regret.
Monthly massages is a must have. Robyn at South Rainbow is by far the best therapist. She books fast, so make your appointment asap!

I hate to say it but worst massage ever. So weird. I’ve had my share of massages from hotel strip spas, other massage envys, foot spas etc… and this one was the worst. I know at massage envy it depends on who you get so I would go back just not to this location.
The receptionist asked me and the therapist asked me areas of focus and I said my lower back and neck and overall sore all over. She barely touched my back not even the normal up and down rounds. Didn’t massage my neck either, so why ask if your not going to focus there.
They did tell me they assigned me a therapist that doesn’t go deep, more medium but this wasn’t even medium more a rub like how you put lotion on yourself. They told me I could just tell her I want more deep which before she started I told her I was sore and wanted focus on my neck and back.
I found it really odd to assign me a therapist that was light when I asked for a Swedish massage and circled medium-​deep. What made it worse is the therapist asked me on her checklist for fun I guess because she didn’t focus on anything.
So I recommend when you schedule make sure it’s clear what kind of massage you want because even just normal Swedish massage have some pressure, this was a first for me to have a no pressure massage.

I have been getting massages for many years, but this was my first time using Massage Envy, and so far I am a fan. I like the month to month plan and having a set massage therapist to work with me. My therapist listened to my needs and was able to work on my specific sore areas. I will definitely be going back.

Shaina worked on me today and did a great job. She got at a bunch of knots but also flowed in a very relaxing way… pretty sure I dozed off for a sec a few times and that rarely happens to me. I would definitely come back.

The massages are amazing. Most of that staff is awesome. The manager Sarah has an attitude problem and mistreats the other staff as well as gives attitude to the customers. Great location to try if you can avoid management.

What a great message !!! Then why the four stars because she kept sniffling during the message and then she left to go use the bathroom. Since she was just such a great masseuses It didn’t bother me but I’m sure some would have been upset about it. She put me in such a relaxation. The message was perfect the right pressure she listened to me and created a relaxing environment everything you want from a message. I won’t mention my masseuses name because I don’t want her to get in trouble she did keep apologizing and seemed nervous. I would go back when I’m in the area and I would go back to the same masseuses.

Second time at Massage Envy. Brandi was my masseuse and she was amazing she listened to my needs and focused on them. She’s the best I’ve had in a long while. Thanks Brandi! I’ll be back!

I’m visiting from out of town. I came in and got an hour massage from David. Best massage ever! He worked on my neck, back and shoulders. I’m feeling great

First time here, had an hour massage & loved it. Came in with a sore back and now feeling relaxed. Looking forward to use my membership!
*Update: It will be a year with Massage Envy March 2016. I tried different masseuses and ended up with Brian. I like med-​hard pressure and he is amazing!

It is always a pleasure to be in this place to unwind and relax all the stress you have. Camille has been the best all this time.

I’ve been to at least six Message Envys. They are hit and miss depending on the massage tech you get.
My back locked up on a trip to Vegas so I called around and got in to see Dani (assume Danielle). Like most MEs, it’s located in a strip mall. Inside it’s clean and the staff was friendly. I’m already a member so there was no push to join.
Dani asked if I had any problem areas and what pressure I liked. She then hit those areas at that pressure for the entire appointment. I couldn’t have been happier. Some techs at MEs hit your problem area for a few minutes then go into their regular routine. Not Dani. She wasn’t chatty; just all business.
Going to a new ME is a gamble. I won with Dani. If you go to this location she is worth asking for if you don’t want to play massage tech roulette.

Duane did an amazing job. He is great with whole body, I had a 2 hour session and I prefer a medium to firm pressure, Duane did a perfect job. Super nice guy too, checked on the pressure during massage and was a great listener about areas I wanted to focus on. Also the front desk is always so pleasant and well trained. I even prebooked with Duane again.

They never give you your full hour massage, when you are changing and getting settle for your massage they take FOREVER to come back and start your massage, they don’t follow your instructions (where to massage).
Today my massage therapist fall a sleep when she was giving me the massage, can you believe that??? Also she flow her nose and don’t use any kind of antibacterial.
Very disappointed!!!
Don’t give me wrong there are some great people working there, but any of them give you what you r paying for, a FULL hour massage.
I’m so thankful my membership is over.

Excellent Service
Nancy Lee is an awesome therapist who know how to provide an excellent treatments (a REAL deep tissue massage)
Came with the family, booked 3 massages for all of us are 3:30 on the same day! We got in and ALL enjoyed our therpists. When you can’t have a conversation after a massage your at the right place.
Would recommend if you want a better than average massage… so enjoy and try to get Nancy!

Almost a year ago, I slept wrong a couple nights in a row, and had the WORST stiff neck and back. I haven’t hurt this much in a long time.
I started asking all of my friends where they would go, and the response was overwhelming. Massage Envy.
I went to their website, and found this location, which is super close to my house.
My first massage was good, but it didn’t take care of all of the pain.
I went back a week later to sign up for a membership, and had a massage with Angel.
Angel was amazing. I explained that the pain was in my neck and back, and that I had one massage, and it helped a little bit, but that I was still having a lot of pain.
Angel suggested that she turn on the «heating pad» that they have on the tables, and have me start off laying on my back, where most therapists have you start laying on your stomach. She said that the heat would allow my muscles to loosen up a little bit.
Let me tell you, this was the best idea ever. When my hour was up, I felt so much better! No more pain for me!
I’ve been back to see Angel a couple more times. She always remembers me, and is always great.
I’ve had a couple other therapists that were good, but my two favorites are Angel, and Atsushi.
I’m kind of a weirdo in the fact that I do not like male doctors or massage therapists. i will go out of my way to avoid them.
I booked a massage with Atsushi though, because the receptionist stated that he was closest to Angel’s technique, and Angel was not available the day I wanted to go.
I have never fallen asleep during a massage in my life. I was in a bit of pain (stress) when I went in, and Atsushi got the knots and tension out of my shoulders almost immediately. I actually dosed off. It was wonderful.
The prices here are reasonable, and I love that when you’re a member, if you don’t use your one massage a month, it rolls over. I can have a 2 hour massage if I want, for the $ 59 a month I pay.
Also, the reception staff have always been extremely polite, and helpful.
I love this location.