McDonald’s

They must be slammed with customers all here for the McRib sandwiches at 2:30pm on a Tuesday, because order took noticeably longer than expected.
The napkin dispenser was out of napkins before I arrived, and after picking up by din-​in order and letting the manager know I needed napkins for the messy hands I am going to have to wipe eating 2 «Saucy». No ketchup packets and that ketchup dispense into those paper cup thing is not out either.
So the place looks rather messy for a McDonalds, especially during the day.
Food is served as expected. Not fancy. Not as good looking as it appeared in advertising. But still met the low expectation of childhood comfort food. Although I am way over the whole McNugget craving, since they switched to super-​processed mechanically separated chicken meat a decade or two ago.
Anyway, I came for the McRib. Ate two of them. And that craving will more than likely be well satisfied for at least another year. Next time I am back will be for the fries.
Minus a star or two for this location for slumming it.

If I could give zero stars, I would. When I walked to the counter, the manager was on a personal cell phone call. Walked away from the counter and proceeded to say the «F» word multiple times. After it was brought to his attention, the drive through attendant started cussing the «N» word. Regardless if this is McDonald’s or a higher end place, professionalism should be shown. Thankfully my child wasn’t with me to witness such trash.

I’ll see you in The court.
Thank you McDonalds for the cheeseburger with HAIR !!

Tables aren’t clean, one order wasn’t called, the food was put on the counter and no one called the order number. My order took 15 mins and I only got 2 breakfast sandwiches.

Food was terrible $ 5 for Artisan Grilled chicken sandwich. The lettuce wilted the chicken was rubbery the sauce was runny the bun was dense the food was cold. I have not been to Mc D’s in long time. Thought I would give them a try. No way even again. What crap they serve you. Rip off big time. Ordered at drive thru found out how bad it was when got home. I am in the restroom now it made me sick. No more ever ever again Mc D’s… Going to stay with firehouse sub’s. Please people do not eat her or any Mc D’s the food is all crap. Go to Firehouse Sub instead

I was trying to quickly get my mother something after the longest move of all time. I was behind ONE family due to. lack of a brain. anyway the lady behind the counter was so sweet and dealt with all the families non sense and gave me my order for free for all the time I waited and the madness that occurred before me. she was great. this actually happened a long time ago, about 7 – 8 months ago at about 12o clock or so. I started this review and forgot to finish but the girl was so sweet I couldn’t not finish the review

Definitely go here for their timer promotion between 11 – 2, they always take awhile so you can definitely score a free sammich

Its McDonalds folks. It was early and I needed a quick bite and a sugar free vanilla iced coffee. I had a big breakfast w/​out the hotcakes… it was so so, My coffee on the other hand was yummy! I ordered a small one and they ended up giving me a large one so that made up for the mediocre cold food. One thing I really hate with McDonalds is that they are so damn stingy with condiments and napkins. I mean really?! Needless to say I only stop here when its a last resort.

Best Mcdonalds i have EVER been to! and that says a lot considering ive lived all over the valley. The staff at this Mcdonalds IS customer service. never once have i had my meal incorrectly made, and the cashiers are always polite. The manager Yuryn during dayshift always handles the rush quixkly and efficiently, and the swing manager Emanuel is always (i think his name is) polite and efficient. Only downside to this place is the skate park across the street, it brings a lot of disrespectul teenagers but the staff always allows them to hang around so long as they don’t dirty the place too badly. Overall a great place for a quick bite, just go thru the drive thru to avoid the skater boys :)

I have not eaten in a McDonalds in over ten years and now I remember why! Not only was the Big Mac cold and rubbery, but there was a mound of onions under each tasteless patty, little to no special sauce, and a huge handful of lettuce, even though I ordered it with NO lettuce! I am sure I will not be returning to fast food ever again!

Food is good for a mc Donald’s. I didn’t get what I ordered but survived none the less. Ordered a cheese burger and ended up with a double cheese burger.
Didn’t like the staff behind the cashier using derogatory terms about whoever they were talking about. I know it wasn’t me as the term they were using is generally not reserved for white females. Really unprofessional.
Location is great. On the southwest side of the street on Spring Mountain and Durango. It’s attached to a gas station so you can multi-​task!
Lots of parking and parking for your bike too!

They didn’t even post at the drive thru that there was no ice cream, again. So go stuck in the drive thru line for ten minutes and only two cars where I front of me. They aren’t friendly here.

Can you say slow drive thru, took dang near 20 minutes to order and get food. They loose numerous customers who drive off because of this. They need to learn meaning of fast food.

Very surprised with this location. Just goes to show you, bad reviews for a fast food chain are often meaningless.
The service here was nothing to write home about, we waited a long time in the drive thru line, but all the food we got was piping hot, fresh, and delicious. Completely satisfied and happy with the above average McDonalds quality.

Service is fast and food is good BUT how come whenever I try to use Apple Pay it NEVER works at the drive thru. What’s the point of introducing this technology and innovation and be complacent about fixing it or getting it to work. I’ve never had an issue at other McDonalds. It’s either laziness on the owners part or ignorance. Staff is nice tho!

I watched this place as well as everything along durango by the park go up. i remember when it used to be a dirt lot.
Great location. SUPER convenient when need a fast and quick bite. Chevron is right there attached as well.
Out of the many years its been open, i’ve only had 1 issue and it was so long ago, i dont remember what happened. I just remember they gave me more food as an apology. Haha.
Drive thru usually pretty fast.

The employees here totally love their jobs; I can tell. They are just so enthusiastic about working at McDonalds and they just can’t contain it. If they were in a Disney movie, there would be one heck of a musical number about it.
Alright, not really. But they work at McDonalds. Can you really blame them for being blasé about it?
The wait in the drive thru is almost always pretty long. The food is standard McDonalds food. I haven’t had any issues with my order being incorrect.

Every time I go to this McDonald’s I order my food, they give it to me, and then I eat it.

Came here with my husband and my daughter. While giving my order (with my family next to me), the MANAGER named Ricardo, kept WINKING at me. Yes, the manager. Not once but many times.
it took everything in me to calm my husband down and not let him deck the guy. I told my husband that I would report it.
Getting home, I called and reported the situation to corporate. they said I would receive a call from someone immediately.
Tori, the district manager called me the next day and gave me the lamest excuse Ive ever heard. Her exact words were, «Well, he does that to everyone, its just who he is. I mean, he even winks at me all the time and I’m not eve a pretty woman.» Um, okay?! How does this make it right. i was furious and told her so. She continued to defend his actions saying he does it all the time. Excuse me, but I was a manager at a restaurant once upon a time and 1. winking is considered sexual harassment. 2. Its not appropriate for him to do that to a customer and definitely not his boss, the district manager. If he is allowed to do that and get a way with it, I can’t imagine what he does to the female workers under him.
Called corporate again and yet, again nothing done. Not even an apology.
Used to come here all the time for a happy meal for my little girl but now i will NEVER come back to this mcdonalds and maybe never give another mcdonalds a chance. This situation made me sick and uncomfortable.

Heading home, I made a quick stop here to pick up a McFlurry for dessert. Service was prompt, the restaurant was clean, and about the only thing to diminish my enjoyment of the McFlurry was the woman talking on her cell phone at about 120 decibels. After a few strategic glares from me, she took it outside.
I generally don’t stop at thisMcDonald’s, but given the circumstances and the fact I was heading home, it made a good place to get dessert!
And, there’s free wifi.