McDonald’s

Just happened to be working in the area and really needed some chow. While on the way to our destination given the short amount of time we needed to be there and the direction we were going, we ended up at this location.
I have not rolled into a fast food drive-​thru in sometime. I also did not consort the app prior to our arrival. This was a moment when you see the «Golden Arches» and make a split second decision to visit.
Upon arriving at the squawk box. given the cold tone of the server at the other end, I was filled with dread thinking this is going to be a mistake. I ordered up a fried chicken sandwich, some fries and a sweet tea.
Moving on to the next window, my trepidation was confirmed by the blunt, no smile serving clerk taking our money. This was confirmed by the no smile serving clerk at the next window handing out the meal.
When we arrived at our destination and I reached into the bag for my meal, I found the fries and sweet tea to be all that is McDonalds. Those items built around the centerpiece of the sandwich I so wanted to enjoy. Just like the robotic order taking, order serving experience I had received, the chicken sandwich had no soul. I would have derived just as much pleasure eating the wrapper it came in.
Shame on you McDonald’s location and shame on me. Given the geographical location, I should have known better. But mark my words… I WILL NEVER COME BACK!

Horrible horrible food. The burgers were left out way too long and the fries weren’t even cooked all the way. Don’t go there if you don’t want to waste your money or time.

Drive thru menu showed the same price for Ala carte & meal. Figured they were having some promotion.
When I went to pay, cashier said $ 2 more than menu price. When I asked, the price she said a different amount. I told her what the menu said, she said she would get the manager. I explained what was going on, manager told me I was wrong & asked if I wanted him to go look at the drive thru menu. Sure. He left me in line, with line backing up, came back and still said no, I was wrong & for me to go check myself. I paid full price, drove back around & looked. Manager came back out front. We’re standing arms length from the board, not 12 to 15 feet back where the cars order, & can see, underneath the glass, the bottom part of the 6 has been removed, so at a distance, it looks like a 4. Even after manager acknowledges the problem, he does NOTHING to rectify. One of the WORST customer service experiences. I took a picture to send to corporate. I told manager board should be fixed, because it’s false advertising.
If he had honored what the board DID say, rather than what it SHOULD have said, this McDonald’s would have kept a customer & not received a negative review.

First of all let me say that this McDonalds doesn’t have a sign in their drive thru stating that they charge for Ranch.
Second of all customer service sucks here. I know that you can’t expect them to treat super great but at least have respect. The stupid cashier at the 2^nd window was Rude about me asking for ranch then got her manager which wasn’t that nice either.
Third of all when I get home, my order is missing! I was missing one of our burgers.
Then I try to call them but no answer. Why do they have a phone if they won’t answer? So guess what store#18 966 I call the 800 number and did a complaint. Hope you learn to have respect, I’m not asking for u to all happy and jolly JUST RESPECT!
Forgot to mention that my husband’s fries where half way full! What’s wrong with them!

I’ve here tons of times per month for the last 6 mos… took my business to this location after a nearby Mc D’s kept screwing up and giving me the wrong order entirely every time, including giving me diet soda.
Today is like the third time in the last 2 weeks that I’ve ordered a DR PEPPER and got a DIET COKE, which I’m incredibly allergic to! Thanks for not taking the time to be careful of giving people something they didn’t order! Maybe you guys need to be educated about artificial sweetener (which diet is worse for you than regular btw, readers) being a major ‘food’ allergy, before someone gets a lawyer. If it was my grandpa we were just getting a soda for, he’d be in the hospital right about now.
Thanks guys for making my insides burn for the next several hours! I really (DON’T) appreciate it!!!

This is a good McDonalds it is usually pretty busy though, inside is nice and well kept, it’s actually one of the nicer interiors of a McDonalds that I have seen In the valley. The drive through is usually pretty busy due to the layout but its usually quick. The food I get is good and if you haven’t tried it get a McDouble with Big Mac sauce, i highly recommend it, it’s excellent!!!