McDonald’s

I ordered a sprite, small fry, and a McChicken… to go. I think the cashier was mute because I was never greeted, given a total, or thanked during the ordering process. She chose to say nothing to me during the entire transaction. I even included a «please» and «thank you.» I received the food part of my order, but was never given a cup. I had the audacity to ask the mute cashier for a cup for the drink i just purchased. Next, I headed over to the side counter to fill my cup, get a straw, napkins, and ketchup. Unfortunately, there were no lids, no straws (just littered wrappers), and two empty ketchup dispensers. The restaurant didn’t appear to be too busy as two employees were outside smoking. It appeared there would be time available to clean and restock the dining areas. The Lake Mead location is much better.

It’s breakfast time and you have no orange juice seriously!
As I’m driving I’m still kind of annoyed about the orange juice I get up charged for coffee. Wow !
As I opened up my bag to get my sandwich when the hell did I order a McGriddle. I could have sworn I ordered a biscuit cheese an egg. … a little bit of attention to detail would be nice and you people want $ 15 seriously

Customer service sucks, when someone is in the middle of ordering don’t be rude and say is that it with attitude. Happens to often at this McD’s and I am done with them because of it. And BTW its polite to say I’m sorry i couldn’t here your order do u mind repeating that for me not what was that I couldn’t here u with attitude or huh?

This McDonalds gives me the creeps. I don’t know why I went back this very Last time since it’s been a weird and messed up experience every time. I mean come on, I’ve only gone through drive-​thru, how weird and hard can this be! So combined:
I’ve had weird people over the speaker not knowing how to greet or take orders:
Them: «what would you like» Me: «uh yea, can I get the chicken nugget happy meal» Them: «what? no I told you I did already, Me: «I’m sorry?» Them: «Yea, what did you want, a burger?» Me: no. Repeat myself, then tells me «ok, go to the first window». Me: «Wouldn’t you like to know what drink and sauce and everything else?» Them: «oh yea, what is it?»
Anyway, first window once had a girl with a box of open Newport cigarettes in her uniform pen pocket area. Pretty sure they all bum from her and come straight back to working without washing up. Another time, handed guy my credit card and just kept awkwardly staring at me, even when running my card, took my card back, still staring at me, and he kept talking really slow and low, I don’t know if he was trying to be, like, sexy, I mean, I just don’t know, it was very odd, ha! Then a lady today, just opened the window and said «sir!!!», «hold on, wait» at the car in front of me, btw, he can’t go anywhere because he’s in line, but whatever, she didn’t give him the right change I’m assuming because she was flaring money around. She then looks at me and just says «you got exact?», I told her the guy never even told me how much it was??? It was chaos, she then hands me the wrong receipt.
Finally, on receiving my order, always wrong, never any napkins, it’s always nasty fries, recooked or extra oily and half full, and little ice for the drinks. Or they all of a sudden realize they don’t have something I ordered. They messed up on my drink today, and got wrong sauce with chicken nuggets.
I asked for the manager, of course, he was younger than his staff, which isn’t a problem, it just kind of gives you less hope, anyway, without even talking yet, he starts off with «I know she doesn’t have great customer service skills, I’ll let her know». Huh? Obviously someone has said something, but no, it’s not just that, it’s been this whole weird ghetto operation. Anyway, that’s been my experience, who would have thought I’d actually Unilocal a drive-​thru McDonald’s, but that’s how irritating and weird it’s been.

Just hit the drive thru at this place. Ordered large Fries and a large coke. My fries were half full, my coke is all ice, and they didn’t give me a straw or ketchup.

I’ve stopped going to this McDonalds due to the slow service and usually messed up orders. Only once in my last five trips was I NOT asked to pull around the front for what has become a 10 to 15 minute wait. On my last trip, I found, yet again, an Tim was missing from my bag, so I had to go inside to get the missing burger… thus taking away the convenience and speed of using a drive thru. On this same trip, so many people were being forced to «pull around front» that no parking places were available. I had o park near the auto parts store and hope I’d be seen. This was at breakfast time.

I currently view McDonald’s as more of a restaurant serving inexpensive snacks than meals. In my opinion, McDonald’s is a level or few below the fast food powerhouses starring In N Out, Raising Cane’s, and Panda Express. When dinner is far in the horizon and I want to calm my appetite, I order off the McDonald’s $ 1 menu as I look forward to a better meal. The $ 1 menu features large fountain Coke beverages, a sausage buritto, a hot & spicy chicken sandwich, a double cheeseburger, small coffee, and other foods.
Both my check-​ins here were when I hiked on the Angel Park Trail system. This McDonald’s is convenient to the Angel Park Trail system; which includes the Bonanza Trail, Kellogg Sport’s Complex, and Lone Mountain Trail. The restaurant is a convenient respite from outdoor activities. To reach this McDonald’s from the Angel Park Trail system; from Bonanza Trail which is really the east spur of Angel Park Trail to you’d walk past the Kellogg Sport’s Complex, walk under the Buffalo Drive tunnel and after the K-​Mart turn left on Lone Mountain Trail. After Crossing Washington Avenue with a pedestrian signal, you’d turn left and McDonald’s is on the right.
As far as location, I am curious why McDonald’s passed over building the restaurant at the corner of Buffalo at Washington. The existing restaurant a few thousand feet east of Buffalo Drive on Washington Avenue is out of sight lines for motorists driving on Buffalo Drive one traffic signal north of Summerlin Parkway. Then again being McDonald’s there is another location a couple of traffic lights north at Buffalo and Lake Mead Boulevard.
This is an older McDonald’s. This is not surprising considering it is near Kmart. There is no theme. Just a basic McDonald’s with a dining and indoor playground area.
The two check-​ins in this basic McDonald’s were for a snack. On my first check-​in, I quaffed down the limited time Chocolate strawberry Frape. It was a yummy caffeine boost at a cost of $ 4 and 600-​plus calories. Fortunately this was the halfway point of my hike and I’d burn some of it off. On my follow-​up check-​in, I snacked on a Hot & Spicy Chicken with a large Coke. The Coke was flat. That is a no no! If the service wasn’t decent and there wasn’t a manager presence, this review would fall flat of 3 stars and sink to 2 stars.
I try to review places when I am a regular. Now that I am a Duke that will probably see that status fade at this location, it is time to emphasize that this is a decent restaurant for a snack or light meal off the Angel Park Trail system and in the vicinity of Washington at Buffalo.

Stopped in for breakfast while attending the Best of the West Lacrosse tournament at Kellogg Zaher Sports Complex. This place was packed with lacrosse people from all over. The long lines inside almost made me turn around and go elsewhere. I’m glad we stayed. The staff behind the counter did a good job of getting through the rush in timely fashion. We were soon chowing down on our McGriddle and sausage burritos. The coffee was actually pretty good for fast food java as was the Chocolate Chip Frappé. I would not hestitate to visit again, if I am in the area.

So I actually ended up at this McDonald’s by default because I was shopping at Trader Joe’s and it was literally the only restaurant in the area. I was disappointed at first because I really didn’t want to be eating at a fast food chain, especially not at McDonald’s since we have about a hundred of them back home. However, I changed my tune when I saw the menu.
This particular McDonald’s had items on the menu that the Hawaii locations don’t offer. For instance, they had about a handful of items on the value menu that I’ve never heard of before. I had the Bacon Cheddar Hot ‘N Spicy McChicken sandwich which they don’t sell at Hawaii McDonald’s locations. For less than $ 2, you can’t go wrong! Bacon and cheddar? Yes please! Of course I had that with fries and also a couple of Baked Pumpkin Apple Pies. I went in November so pumpkin was in season AND the apple pies they have are baked. The ones in Hawaii are fried. The baked ones taste much better than the fried ones.
Sure, customer service was kind of crappy but I don’t expect great customer service at McDonald’s. Who does? You go there for the cheap eats and the fries. It was a plus that I got to eat items that they don’t sell at Hawaii locations.

I know it McDonald’s, but this was terrible for any fast food place.
I ordered a southern fired chicken sandwich for $ 3.59. It looked big and juicy on the menu board. What I got was a TINY chicken patty on a dry bun with two pickle slices. The dollar chicken sandwich at Jack in the Box is bigger than this thing.
Since I felt this was a total joke, I asked for my money back. The manager took the sandwich from me, tossed it in the trash, and had the cashier give me my money back (less the tax), without ever saying a word! By the look on his face, I guess the money was coming out of his pocket.
Bad food, poor customer service. I’ll go to somewhere else next time.

Stopped in today for lunch to go. Requested a double fish filet, no bun and tartar sauce in a separate container.
They did a fantastic job. Fish was fresh and hot and I had plenty of tartar sauce to add to it.
Just the way I like it. Thank You !

Slowest service ever! And I don’t have high expectations for mcdonalds but geez when there’s a line with 15+ people you would expect they would put two people on register. They’re so understaffed too! The cashier took an order and then went to prepare the food. AGH.
TLDR; The people here like to work in slow motion.

The manager Enrique was a jerk and when I asked for the corporate office number gave me a number for some Asian porn company. No I am not horny for an Asian girl. I just wanted some unsweet iced tea with lemon to go with my meal. This manager tried to argue that his little green limes were lemons and if I wanted an iced coffee in exchange then he would have to add at least a dollar. The iced tea was so warm that there wasn’t any ice in it and it was still very warm. The gal at the window was so sweet but the manager Enrique was rude like I was annoying him. I went into the restaurant with my 3 year old to complain to him and let him listen to this Asian porn from the number he wrote down. He never once apologized. I called corporate the number on the receipt only to hear that they were sold that day and I would have to call corporate. They were just the customer concerns for the McDonald’s that they owned. I then called the new number given to me and my concerns were noted and I haven’t heard anything yet! I plan to follow up with the corporation on Monday.

Worst service EVER!!! Not only did they mess up my order but the manager was a jerk. He did not say sorry for messing up my order and gave me a dirty look. Ill NEVER go there again

I went to this McDonald’s today to redeem a buy 1 get 1 free coupon for their new smoothie. I printed this coupon off from
. When I got to the window to pay, after a 5 minute delay, I was told my coupon would not be accepted since they don’t accept corporate coupons. Pretty ridiculous when I get the coupon from their own web site. I hate McDonald’s and this just furthers my hate for them. They did not get my business today and they will not get my business in the future. Thanks for SPECTACULAR customer service. What did I expect?

Egg nog shake. This time of the year, that’s a necessity in my book. I stopped here today on my way home and got part of my annual intake of the precious, sweet, high calorie treat! Ah, so good!
The staff was very pleasant and the process was quick. I had a smile on my face as I drove the freeway home!

I only expect a few things from McDonalds. I mean. it’s McDonalds. I expect my food to be hot and the people to get my order right.
Not only did they not have Iced Latte’s ready this morning, they also got my order wrong. The dollar menu hash browns include TWO, not ONE. But I guess that’s a little difficult for the employees to understand, considering none of them appear to speak any english.

sometimes I just want a sweet tea and 9000 chicken nuggets okay?! DONT JUDGE ME! haha but mcdonalds helps me quell my inner fast food junkie!

It’s McDonald’s. You get what you’d expect… consistently tasty, fast, low quality food.