This place always gets my order wrong… Fries not cooked, no sauce for the nuggets, small fries when I ordered large, and etc… The employees don’t pay attentions to the order
Anthony S.
Évaluation du lieu : 1 Las Vegas, NV
My fries always suck and are soggy, my filet o fish is dry and bread is never toasted, my orders are usually wrong and I’m constantly making a u turn to fix my order. This has to be the worst location in such a nice area … Terrible
Jenny W.
Évaluation du lieu : 1 Las Vegas, NV
After I had to go and get my money returned I returned to them their burnt disgusting food and after speaking to Richard who is perhaps the WORSE Manager of any place ever he totally turned me off from this location. He does not know when to keep his mouth shut and he does not listen to what you say. He speaks at you not to you. Super rude and disgusting This McDonald’s is the closest to my house so I give them my business instead of the McDonald’s my client Owns on Rainbow. Every time I ask for something it is a fail! The first time I asked for my order to be made fresh not only was it not they gave me the wrong order. My daughter and her sleep over mates begged for McDonald’s so I got them some of this stuff. Well trying to call there is futile as they never answer their phone. We had a movie appointment and I didn’t have time to get the food replaced so we chucked it headed to the movies and are overly priced popcorn and hotdogs because by that time we were all starving. So I talk to Pan finally but not after anyone called me back after leaving a message no after feeling very put out by not getting to speak my mind to someone. Well I let him know about my experience and he was super sweet and professional offered me everything replaced and I said listen just make sure it gets better. You’re close to my house you’d be the only one I’d visit. Well we go there again a few weeks later and the order everything was fresh and I notice he is the one who hands my my food. Hmm ok he’s on it! I was very pleased. Well this morning I’m like you know what I deserve to be bad I go and get a chicken biscuit meal I’m country it calls to me. Well I get home and it’s burnt I can’t even eat it and I don’t want to go back out and get a new one. Do you guys compensate for gas or time when messing up orders as frequently as you do? Does Pan have to be there every time every day to make sure your quality stays consistent and good. And it’s not hard they have a routine and way of doing things so you memorize and repeat it is not hard. It’s tedious yes however a impel enough to know. So I just called there to say hey look at this I took pictures it’s ridiculous. And I’m just like ticked off that I’m going to eat my apple and my chest morning is gone. Boo for your inconsistent service and letting product in which I received even go out of your food window or service counter. Shame on the workers who passed this out. I just called corporate and the lady is like I can offer you a coupon for a free meal. What do you mean for the meal I just paid for that will get tossed in the trash. I just bit he hash brown and it’s so bitter and disgusting I call back this assistant manager answers I tell her about the situation and she says oh is it the hash browns? Oh so you know and you let this slide? Wow have pride in the work you do whether it McDonald’s southwest or you’re Bill Gates. For goodness sake you are continually ripping people off as they are not getting a product that should be expected I a certain fashion anytime you go and purchase it.
Kathleen A.
Évaluation du lieu : 2 Las Vegas, NV
Alright so I rarely ever post reviews but I just had to after getting such a simple order wrong. I decided to stop by this McDonald’s since it was on the way to my work. I just ordered a large iced mocha, a large fries and a 10pc chicken McNuggets. I paid at the first window then got my food at the second window. First off I ordered a 10pc, they gave me a 20pc thus charging me extra. Then they screwed up on my drink, I ordered a iced mocha and she handed me an iced coffee. Like what the? Really disappointed.
Tim H.
Évaluation du lieu : 3 Las Vegas, NV
It is what it is… When I get the craving for a spicy chicken, I will stop by. Usually drive through because the inside has been messy most times I come in and there DT is pretty fast.
Eric P.
Évaluation du lieu : 1 Las Vegas, NV
Slow unfriendly service surprisingly from a McDonald’s. Food was not fresh either. Bathrooms were a dirty wreck as if in a roadside gas station. Take your business to a different McDonald’s.
Tracy K.
Évaluation du lieu : 4 Las Vegas, NV
Typical McDonalds food not much nutrition their breakfast is good and the service is quick in this particular McDonald’s customer service is very very good I have to eat fast food this would be the one I would come to
Nicole G.
Évaluation du lieu : 2 Las Vegas, NV
Worst McDonald’s. Waited in line forever. Finally got up to the window and they ask me to pull over to the second lane an they’ll bring my food to me when it’s ready. Wow I have to wait for a kids meal?! 10 mins too. Ridiculous.
Zen T.
Évaluation du lieu : 1 Las Vegas, NV
This place is so unprofessional! The girl at the cashier didn’t even make eye contact. It’s not the customers fault that the employees are unhappy. Will not visit this location again!
Izaak A.
Évaluation du lieu : 2 Southwest, Las Vegas, NV
This place is very hit and miss to me come on it’s McDonald’s not a five-star restaurant I understand but classic whoever’s working determines on quality of food or them to get your order correct
Christopher G.
Évaluation du lieu : 2 Las Vegas, NV
A shiny, bronzed group of Chicken McNuggets with formed pretend-tatoes in a 4-color box served by a high-school student or college intern and a toy to boot? From the drive-thru even? Where can I pay money? I want to pay real money for this! And afterward, I want to gas up my car, yup! Then I want to play bad vintage top 40 music blasting on my factory car radio system«I wanna be a cowboy. And you can be my cowgirl.» I showed up at 430am looking for a quarter pounder and they were only serving breakfast, even though the sign says differently. Another time I showed up at 1030am and tried to order breakfast and they stopped serving breakfast. I really think this Mickey D’s is cray cray adorbs. 4 r e al z.
Daniel S.
Évaluation du lieu : 3 Henderson, NV
After being opened only a couple of days, this is the newest McDonald’s to open in the Las Vegas valley. In a few days there will be another McDonald’s opening a few miles west at Blue Diamond and Durango. I just happened to have caught this McDonald’s act on the way back from hiking. The Blue Diamond Road landscape seems to change every week. New to the landscape is the old familiar Golden Arches sign. After hiking for six hours I was exhausted and needed a snack. Lately my opinion of McDonald’s is that it does a better job of filling the void for a light meal, snack, Frape Mocha, or coffee if a coffee shop is not around. To temporarily hold over my appetite and enjoy a beverage besides water that I had been drinking all the day on the hike, I ordered the $ 1 large Coke and $ 1 hot & spicy. Being a new McDonalds this location is modern and for now immacuately clean. First off it is a nice first impression when a McDonald’s is not part of a gas station, like the one down the road at Blue Diamond and Rainbow. I entered through modern electric sliding doors. There were two managers, and I got a nice greeting. The workers were on top of their game. There were plenty of booths to choose from. The interior is more contemporary than McDonald Land. The McDonald Playland is nonexistent. What does exist is a chandelier and a more elegant lobby. They did not go modern to the point of some restaurants that feature the super Coke machines with a 100 plus flavors. The typical Coke flavors they had were not flat. McDonald’s may not be 4 star dining. However, when I just want a snack to fill me up or a Frape Caramel; McDonald’s gets the job done. The Daniel. S Unilocal 100 Challenge. Review 88.
Robert S.
Évaluation du lieu : 2 Irvine, CA
This isn’t even a legitimate McDonald’s… It’s a gas station McDonald’s! I’ve been to this location twice. Once to meet up a stranger off Craigslist and once to try and redeem my Big Mac LivingSocial coupon. The place is clean, but the location attracts some of the local bums in the area. The smell of urine is simply unappealing. I also tried to redeem my LivingSocial coupon. They wouldn’t accept it, because they couldn’t find a button on the menu for it. Lame. A little about my credentials: I first got into cooking & food when I was in college. After being rejected by numerous girls and getting zero action, I decided it was time for a change. I needed a new makeover to boost my geeky image. I applied for a cooking position at a Mediterranean-Italian Restaurant near my home and learned to cook all sorts of dishes. I never became a professional chef, but I continue to enjoy & love food. 9 years later and 55 lbs heavier, I have a new passion for traveling and trying different foods around the world.
April D.
Évaluation du lieu : 2 Las Vegas, NV
I have to tell you it’s been 2 years since I’ve been at a McDonalds and all I got was a Coffee Frap, it was gross, felt greasy in my mouth… like their food. Which I haven’t eaten in probably 4 years and regretted it then. It’s so gross! Haven’t had a Shamrock Shake in years… it’s that time of year and wanted to give it a shot. Used the drive thru, there was hardly a wait. Staff was pleasant but the stench of moth balls was unbearable when they opened the drive up window. Yuk! Thankfully the shake didn’t taste like the smell of the store. Not really minty, it was okay, nothing special. I’m over the Shamrock shake. Lets see how long it’ll be this time till I make it to another McDonalds.
Keith A.
Évaluation du lieu : 1 Las Vegas, NV
A first for the gf and I — a visit to McDonald’s ! Surprisingly, out of the blue, the gf was recovering from the flu and said she was craving McDonald’s french fries. Before i could get out the door to make a Mickie-D run the gf yells out asking for a filet of fish, «anything else? », she calls out for a chocolate shake, too. Yep, I guess she’s feeling better ! So i order: Large Fries — $ 2.09 Chocolate Shake — $ 2.79 Filet of Fish — $ 3.79 20 piece chicken nuggets — $ 4.99 Diet coke — $ 1.00 My first thought — dang, Mickie d’s ain’t all that cheap, $ 3.79 for a filet of fish ?! Seems high to me. The taste? Holy cow — some of the worst food we’ve had in a very long time ! My guess is the nuggets were sitting out for several hours — we ate 4 of them and stopped. The fries were limpy, wimpy, limpy. The filet of fish was ok at best. Shake was ok. This is a reminder why the only reason i hit McDonald’s is for a soda — best value and basically a safe bet !
Virgil R.
Évaluation du lieu : 2 Las Vegas, NV
Its a McDonald’s attached to a gas station so you cant expect much. Food was ok as you cant screw that up to bad at a franchise restaurant. You do have to put up with the horrible parking lot/gas station traffic if you park and go in the dinning room is loud/small with tons of little kids running around(no playground for the kids and the parents seem to let them run wild) Napkins are by the register not by the the straws or the soda machine so make sure you grab a few when you pay for your meal or you will have to push your way to the front to get them afterwards. There are other McDonalds near by and you are better off visiting one of them.
Ashley L.
Évaluation du lieu : 1 Las Vegas, NV
ahhhhh just got home after getting drive thru at this location. i really considered turning around and going back but gave up on the thought. I ordered a spicy chicken sandwich with no mayo and a medium fry with a side of BBQ sauce. heres what i got a spicy chicken sandwich with tons of mayo and a broken bun because of all the disgusting white shit everywhere. a medium fry that was literally half full, honestly me saying it was half full was exaggerating, it was about a third full. and guess what no BBQ sauce BUT an open ketchup packet that got everywhere. BRAVO… BRAVO. and this is why i rarely eat fast food.
Joyce O.
Évaluation du lieu : 2 Las Vegas, NV
OK. so. When we first moved here… We had a bunch of friends visit and come stay at our brand new house back in 2008? I don’t remember… a while back. But this joint was still fairly new. We came here on the way to the airport to drop off our weekend guests at the McCarran for a quick bite to eat. [Keep in mind that this is during the summertime] So we go in. and there are flies. FLIES. all over the place. I’m weirded out and the employees are acting like nothings wrong. I’m not sure what to do at this point and I’ve suddenly lost my appetite. So I approach the counter and I ask… what’s going on? And the young man at the counter was at a loss and kinda giving me the«get out of here» look. So, I made a judgement call and decided that we needed to get out of there. I’m not talking about 1 or 2 flies that the auto door can bring in. It was like walking through a wall. O_O Next… I should say that I have been back. BUT.. . years later and not after I put in a call to let the proper people know that there was a HUGE problem. … it’s not always the cleanest either. I haven’t encountered that problem since… but, still not the first one I’d go to though it ISRIGHT there.
Demitri R.
Évaluation du lieu : 3 Kent, WA
The Drive Thru sucks. I mean the food comes out quickly. And Whether ordering inside or in your car you get it fast. A plus being you can hit the convenience store and get gas or snacks. But literally the drive thru dumps you at the entrance and exit on Rainbow blvd and its hard to get out. And if you come in the wrong way, you have to flip a u turn to get into the drive thru. To late for them to redo it now. I guess when im on that side of town, ill venture inside from now on.
Teri C.
Évaluation du lieu : 2 Las Vegas, NV
This McDonald’s is connected to the Terrible’s convenience store/gas station and not particularly one of my favorites. It’s convenient when you’re driving down Blue Diamond from the west, but I think the staff could use some training in the customer service end from the other McDonald’s nearby. The last time we ate there, we watched(and listened) as one of the staff members hollered from the dining area to the kitchen. Apparently she was on break(and eating) and still wanted to maintain her conversation with her colleagues, so she continued it by screaming across the dining room and they, in turn, hollered back. Very professional group here. I’m sure all the other customers enjoyed the show as well.