Nu Sanctuary Lounge

NEVER WILL I EVER spend another dollar at Nu Sanctuary.
I heard a rumor that they’re closing… I hope its true because after my experience tonight, I’m never coming back.
I had a Groupon that was about to expire so I figured I’d use this opportunity to try the food here. I saw John Curtas’ (Eating LV) review on Nu Sanc and it peaked my interest.
HOURS: A friend and I were waiting for them to open for dinner at 5pm. We as well as another group were getting impatient when the clock hit 5:05pm and no employees came to open the door. Someone from the other group got the attention of an employee and another one came out to rudely tell us that they weren’t opening until 5:30 tonight… WTF? We left and I planned to return later that evening.
SERVICE: I went to the bar to order food to-​go. The bartender implied he wouldn’t let me take the food «to-​go» unless I tipped him. How incredibly obnoxious. He took my $ 10 to cover the difference/​tip and my groupon and told me he would put my order in. 20 minutes later, they drop off a container of just pita bread. I start asking questions on where the rest of my food is and every employee comes back telling me something different. A different bartender who was actually quite polite and respectful got some answers for me and proceeded to grab the manager who turned out to be a complete Jacka$$. He said he can’t do anything for me unless I have a receipt. He also can’t prove any services were due because the original bartender wasn’t there. To make matters worse, turns out the kitchen didn’t have any of the food I ordered.
I had already been there for 40 minutes and I was too frustrated to fight with this ignorant punk any longer. It wasn’t worth the $ 10 cash or the $ 15 groupon to raise my blood pressure so I left.
Smoke and eat elsewhere because the goods and services at Nu Sanc are done and over with.
Don’t forget to RATE & FOLLOW! ;)

Music: At night this hooka lounge/​restaurant turns into an ultra lounge/​club. The music starts off hip hop to top 40/​Dubstep/​Electro which gives people the best of both worlds. On Wednesday nights which were the best nights till the promotion company that held events their moved, but at the time being. Wednesday’s were the best days yet not anymore. The place was always packed after 11:30PM and the music!!! I had some fun times there.
Food: Never ate here but I don’t think I would. I’ve seen people throw up in corners during the club hours and I just can’t imagine being seated to eat there. It would just gross me out.
Drinks: Decent price but still over priced. Their beers are still like $ 8 bucks a bottle and some of their drinks like Crown and coke are like $ 12 bucks. Its a step down from Las Vegas’s major clubs but still not a price Nu Sanctuary should be charging.
Location: To tell you the truth is place is in prime great potential location. South Las Vegas inside Town Square where also Blue Martini is located. This place has no cover and the line is never too long.

We just went for a couple of drinks. It was ok, nothing really tickled our fancy. They didn’t have any drinks that was different is what I look for. They didn’t have beer on tap… We didn’t order any food.
We did find out that they have live reggae on Tuesday nights! We plan on going on a Tuesday night real soon.

Terrible service, terrible prices, terrible bar! Went there with my cousin, his girlfriend, my brother and his wife and had an awful time. First off, who ever heard of paying cover for entering a bar? The women went in for free but us guys had to pony over $ 20 just to get in this place! Second, no one greeted us or offered us seating, more like we were herded in. The décor is ok, nothing to write home about. The clientele leaves a lot to be desired: think Jersey Shore rejects and Ed Hardy wearing douchebags. After maybe 30mins, we wanted to get the hell outta there. Final verdict: don’t bother!
*UPDATE*
I was around the area and was glad to see this atrocity of a bar have shut down! No surprise due to their lousy service and attitude. Good riddance!*

Meh. That sums up my opinion of Nu Sanctuary.
I’ve mistakenly given it many chances over the last year since their grand opening, and each time has been essentially the same experience.
Exhibit A: Excited to try the new venture of it’s managers formerly of Almaza — my favorite place to get drunk back in the day when I was underage and rebellious — I came to Nu with a couple friends. After being seated, we waited *twenty five* minutes without being greeted by our server before finally flagging down the manager and saying, «Hey, WTF man?». Although a server came by after that, the service left a lot to be desired as our server preferred to sit with a table in our view a couple spots away, flirting with the male patrons rather than check on us or see if we wanted to order anything more. The meal was mediocre, it took forever to get our drinks, and the service left me not only disappointed but actually a little upset.
Exhibit B: This time the service was a little bit better, although still very sub-​par when compared not only to other hookah spots and lounges, but other bars in the same area of Town Square. She actually checked on us — once every twenty minutes, maybe. However what this review is really about is the quality of their hookah — they had raised prices since the last time I’d visited, and anywhere in Vegas charging $ 30 for a head of hookah that only lasts 15 minutes before getting tasteless and harsh, can suck it. Apparently their prices are now $ 20 for a head and $ 10 for refills, which is moderate, but unless they’ve changed the hookah I’ve never had it last long enough to be worth the $.
From my experience, it’s either love or hate. I’ve never met anyone to say that Nu was «okay» — but have certainly heard my sentiments echoed by many of my friends after their own terrible experiences (one friend, after making reservations a week in advance, was forced to wait 45 minutes for a table. Wtf.) — as well as a few friends who love the place and visit frequently.
Give it a shot if you’re in the area and the many other bars/​lounges in Town Square aren’t your cup of tea. But don’t order their hookah, stick to appetizers and drinks, and don’t expect stellar service.

I knew I would probably have a crappy time after reading the reviews for this place. but my friend wanted to go anyway. and yes, the service is crap.
We had to go and ask about any hopes of getting hookah, let alone drinks, and they told us someone would be coming to our table and we had to wait. We had already been sitting there and waiting for some kind of service for 20 – 30 minutes. Another 15 before we got a menu to figure out what we wanted. Another 20 before someone comes back so we can tell them what we want. And then another 20 for them to get it ready and bring it over. That i can understand but it was already irritating because of the hassle it was just to get service and order.
The hookah was ok. The taste wasn’t anything near what we expected. I wasn’t even about to try any of the food because it probably would have been another hour and a half.
I will be getting $ 4 beers and hookah somewhere else next time.

This place is an OK little lounge, I’ve never been here during the day so I cant say much about the food. BUT at night when the lights go out, it’s a great place to dance and smoke some hookah. The service is not spectacular– it’s difficult lt to get a drink or when you reserve a table it takes forever to get everything set up. The drinks are disappointing too, not at all worth the money you spend on them ($ 12-​$ 15). You are better off buying a shot to get your buzz going.
The only thing I llike about this place is the MUSIC. They play mainly hip-​hop/​dance/​tech, which is why it’s good for gettin yo grove on. PLUS, there are so many beautiful people there, it’s definitely a mini club. The crowd however, is YOUNG. Probably suited for the under 25 crowd. None the less still fun. :D Reserving a VIP booth is not bad either, your not going to spend nearly as much as you would at a club since it’s a lounge, but still.
And crazy enough, the place stays cracking till FOUR IN THE MORNING. So you could probably check out some other spots and then come back for more hella late.

This place proves that horrible service can ruin your entire experience. From the time we were seated until the time we got the incorrect bill, Nu Sanctuary let us down over and over again.
I went here with some friends during happy hour which lasts until 8 pm. It seemed unbelievable that happy hour could last that long and now I know why. Service was incredibly slow. I don’t know if the workers there are lazy or, for lack of a better word, dumb. First, my husband got there first and was seated at a noticeably dirty table. When he asked if they were going to clean it up, the hostess asked, «Oh, do you want a different table?»
Let me emphasize how SLOW the service was. We ordered two beers and some water and it took at least 45 minutes to get it. Mind you, there were only two other occupied tables at this time so there was no reason why everything took so long. It took us about two hours to finish our drinks and appetizers and we asked to be seated outside for hookah.
Unfortunately all of the hookah flavors that sounded good were out of stock. Once again, our waitress let us down. We ordered some more drinks and placed our hookah order. We realized it was almost an hour and we still didn’t get our hookah. We asked our waitress about it and she looked at us wide eyed and clearly forgot to put our order in.
For some strange reason, they don’t have list any of their beers on their menu. When we asked the waitress about desserts, she said, «We serve cotton candy and I just found out about it!» Really?! How could she not know what food they serve?
The only thing preventing me from giving this place 1 star is that the waitress gave us a free drink because she knew she screwed up big time. Some of the appetizers were decent such as the artichoke dip and pita bread and the kabobs. The Nu Confessionals drink was really good and really worth the price if you go during happy hour.
I have so many other complaints about this place but I don’t want to turn this review to a rant. Management at Nu Sanctuary… please work on improving your customer service. Your place has such a cool concept but I don’t plan on going back anytime soon if it takes an hour to get a drink!

I can’t tell you how excited I was to try this restaurant. I had read some good reviews, the website looked fantastic, and having recently returned from Istanbul, I was craving kabobs and hookah like nobody’s business. Sadly, this place just didn’t deliver.
For one, the ambiance (which is allegedly inspired by Salvador Dali) was a 10 when it comes to concept, but a 0 when it comes to execution. A lot of the design elements, including the DJ area, looked really homemade. I didn’t see any of the «world-​class art» or «intricate details» the website boasts. And the focal point of the space — a giant tree — looked more like an oversized piñata than anything. The site promises that «a transition from dining to nightlife is marked with a dramatic shift through which the room is divided into ‘heaven’ and ‘hell’ in a bold display of light, video, and sound,» but that was an overpromise if I’ve ever heard one. The space never «transformed,» there was no «nightlife» to speak of, and the only sounds we heard were odd karaōke-​like tracks of almost-​indecipherable pop songs.
We arrived at roughly 6:30, and the place was dead. I am certain the employees outnumbered the guests. That should have been a red flag. The drink menu had lots of interesting specialty cocktails, but not much variety. We tried a few different options, and most disappointed. In fact, one drink was just plain icky. I figured that when my fellow diner ordered something else, obviously to replace the bad beverage, the waitress would offer to bring it gratis. She didn’t. But that was the least of my complaints.
We ordered several starters, including the hummus and the filet tartar. The hummus was bland (a theme that ran throughout the meal) and the tartar was, well, invisible. The chef actually came out and presented us with a completely different dish because the tartar is apparently going off the menu. What he presented was called «Red, White, and Blue.» But part-​way through his explanation of the name (red for the beef carpaccio, white for the white truffle oil, and blue for the blue cheese), he realized he had forgotten the blue cheese and took it back into the kitchen to finish it. I just found it presumptuous that he ignored our order, brought us something completely different (that we ultimately didn’t enjoy), but still charged us for the item we originally ordered.
When we ordered the kabobs, they came with an assortment of sauce options, all served on the side. The sauces SOUNDED amazing: a garlic sauce, a house tzatziki, a cabernet sauce (I think), a shawarma gravy, etc. I completely forgave the apps and cocktails, knowing that these kabobs (slathered in delectable sauces) would win me over. After all, how do you screw up a kabob? As long as you don’t overcook it or undercook it, it’s just roasted meat!
When they arrived, I resisted the urge to dip straight into that shawarma gravy, and instead chomped down a bite of chicken. It was bland as can be. I don’t know how they did it, but Nu managed to zap all the flavor out of the meat. There wasn’t even that char, roasty goodness characteristic of kabobs. No salt, nothing. It was like they boiled the meat, put it on a stick, and somehow painted char marks on it so it looked fire roasted. Sadly, the beef and lamb were the same. No flavor whatsoever. So I turned to the sauces, which I prayed would save what had been a disappointing experience at best and an unpleasant one at worst. They were almost similarly flavorless. And there was no salt or pepper on the tables. Ugh.
As we finished our meal, our waitress dished about some patrons at the bar who annoy her. While I appreciated the personality, I found it a little unprofessional.
The only saving grace was the hookah. We tried the firewater one, as I’d read good things, and it was nice. It didn’t bring me back to Sultanahmet, but it was enjoyable.
According to the website, «nu» means «naked» in French, so I’ll give them the benefit of the doubt and assume that the concept is «naked» food without any marinades, spices, salt, pepper, or flavoring of any kind. But if that’s the concept, I fear there’s a fundamental flaw Nu won’t likely recover from. I probably would have walked out half-​way through the meal, but we had a
certificate burning a hole in our pocket. Sadly, I won’t be back to see if a conceptual course-​correction ever comes to fruition and saves this place from its flavorless existence.

Alex: I was mesmerized by the hypnotic lights, compelled to dance in my seat by the new age techno ambience, relaxed by the strong, well-​mixed drinks, impressed by the themes of peace and acceptance… until my last few visits.
Now every time I go I get told several things I want are not available. I get extremely over-​iced drinks. I get waiters and bar tenders with attitudes. It’s just not the same any more. The food still tastes phenomenal, and the hookahs have great mixes. But last time I went with some friends from out of town I had such horrible service that I had to call out the owner, Z. Luckily he was cool and bought us shots and hookahs, but… geez, how hard is it to check your attitude at the door when your restaurant has a big paper-​mache tree as the centerpiece?
Tip: Firewater Hookah. Try it if you go.
Angel: Good food, well, on most nights that is. Depending on your server, and the house bartender for the night, your experience can range from ultra sub par, to pretty decent. The menu seems to change every night. And unfortunately there are not many substitute options for certain meal ingredients. For instance, marinara can not be used in place of alfredo if a dish calls for it. :o (
When it comes to ordering drinks, if a certain ingredient is missing from your choice, you simply can not order that drink. If a drink calls for blueberries but the fruit is not available in house, you will simply not be allowed to order the drink. Even if the fruit is just a garnish. Not only is this annoying, it makes me think that the bartenders don’t understand the concepts of customer service. This may be the main reason Nu Sanctuary has been so «ghostownish» even on weekends. Eh, had better. MUCH better.

This review is based on my (and my friends’) experience from this past Superbowl Sunday.
After trying to find a spot to watch the Superbowl near the strip, which most places were charging cover… we trek’d to the Towne Center near the airport. We were heading to Yardhouse, then came across this place. Hardly anyone was there (30mins before the game). The patio lounge and tvs looked cool and inviting so we tried it out, with no cover…
Made claim on a corner section and started our Superbowl Sunday…
Long story short… Superbowl menu was awesome. $ 3beers $ 4mixed well drinks and appetizers from $ 4 – 6!.. how can you go wrong?! We totally lived it up as there was only one other small group that came later.
Food was so good to…
* sliders — very tasty and meaty, skinny fries
* pita and artichoke dip — pitas were warm and crispy with a soft chewy center, the dip was really good to
* nacho cheese fries — gooey cheese with jalapenos. yum
* chicken wings — ok flavor not too saucy with a little spice kick to it.
My buddies like to smoke cigars, which was allowed and they also have hookahs which i regret not getting. darn. next time.
Since it was just us and some patrons inside, service was awesome. Our amazing server, the cute redhead with the pony-​tails, go green bay! (forgot to get her name), was very friendly and attentive. She even spotted us a few shots and fun to chat with! The other guys that worked there were also cool.
Great end to a Super Sports weekend. Thanks NSL!

First and foremost this place is horrible. The setting is nice but quite trippy especially if you smoke hookah. I get light headed easily so everything was kind of weird to me when the lights were moving on the floor. It’s definitely an ambiance for the stoners lol. I think it was Jamaican night or something. The place is new but I don’t know why the seats already have holes in them.
They kept playing Bob Marley and the like. Everyone had dreadlocks. Some of the people there were really weird. Someone dropped a glass and this one guy took his jacket off and swept the floor with it and then put it back on. Now i don’t think he works there but man, these people are weird. Not my crowd at all.
Anyways, we ordered a hookah n a few beers. Our first hookah was too ashy like. So we told them to switch it out to a different flavor. The second one was better.
The worst part was when we received our bill. There was only 4 of us and they charged us an automatic 20% gratuity which equals to 6 dollars! I believe the hookahs were 30. Anyways the waitress said I would have to tip her extra because that gratuity goes to the hookah guy. I was pissed off. But I just put in two more dollars to the credit charge. The thing is she waiting there for me to tip her. Usually at most restaurants they leave after they give you the check. But I guess she wanted to make sure she gets tipped.
Seriously people this place is a ripoff. They are just trying to make a quick dime anyway they can. I don’t think place will last long with them ripping people off. I think the employees and owners are a little unprofessional too.

First I thought this lounge was all right UNTIL they gave us free shots. YES FREE! OK one each but shot it was free.
It is pricey but it’s my first time so I didn’t know what to expect. The food Is pricey but my nephew said the burger was delish. One of the girls in the group said the hot wings not good. (can’t tell you if it was or not.) but the ice cream sandwich was yummie.
Service was on and off great. But most of the time it was good. But they did seem to come to me more. I guess it happens when your the one closest to the end of the table.
Looks pretty cool inside. Music bumpin and it got crowded after 11pm

I feel compelled to update my review. My cousins and I had some more time to kill before I had to head over to the Wynn to meet with friends, so we decided to smoke some hookah. I was a little apprehensive after my experience here last time. Fortunately, the place was pretty dead, so we actually had very good service.
So now this place gets an A-​OK out of me. If you’re just coming to chill and smoke some flavored stuff, it looks like your best bet is when it’s a ghost town. I exaggerate of course. Maybe we were just unlucky last time.

Service is terrible.
There were 2 of us, the hostess sat us with only one menu. After we had to take turns to share the menu, we finally decided on our entrees. 30 minutes passed, no one ever approached the table so we decided to leave. On our way out I wanted to let the hostess know that we were never greeted, after which she asked «what table number were you at?» How am I supposed to know? Is it a requirement to know your table number in order to get waited on?

Was in the area (Blue Martini) for one of our chef’s going back to France farewell party, and some of us including the pretty wasted French chef stopped by here for an afterparty. I am not sure if it was the day of the week we were here or if it is still during the «pre-​opening», but we didn’t have to wait in any line and came right in. There were a few other customers already in here scattered about. And we were escorted to the corner lounge, which has these soft comfy and wide seats.
Our waitress (can’t recall her name) was super nice. She came by and took our hoohak and beverage orders. And returned shortly with the drinks. I was just there to hang out, thinking we were going to Spring Mountain to get some late night phở afterwards (which didn’t happened — so I caulked it up to miscommunication with a bunch of drunk coworkers), and our waitress didn’t hassle me about it, which was cool. BUT she did tease me a little about not trying the hookah, which I didn’t partake in either (smoking is smoking to me, and I don’t smoke).
While I was there waiting… I checked out the décor of the lounge, and thought it was nice. Had a Garden of Eden type theme to it, with the tree thing going. The waitresses were wearing this black skintight outfit, which I thought was okay. But there was this Asian waitress that was sitting at the bar smoking hookah, which I was checking out, for lack of other eye candy to keep me entertained between bouts of micro power napping. I think she is cute. The menu looks interesting, but we didn’t order anything (so the food is not part of the review).
Our waitress was super nice like I mentioned before, and she kept coming by asking us if we needed anything else, chatting with us, etc. I think she just simply like our wasted French chef, but gave my hoomie her number too.
There was also a bartender that was doing his bar flair tricks. He was doing a decent job, dropped the bottle a few times while I was paying attention. But we all get better with practice. Plus not too many customers to make drinks for at the time, so I am sure he was bored and needed something to keep himself entertained.
My coworkers all enjoyed the time we were there and have gone back several times. So based on that and my observations, I am giving it a 3 stars.
I think it is a cool alternative to the other clubs in the Town Square complex.

$ 200 to sit at a hookah bar?! without DRINKS?! this is RIDICULOUS. Second of all, my friends smoke and they couldn’t even smoke inside even if it’s a hookah bar. WTH is that?!
Don’t close the kitchen if you got a kitchen!!! only Calamari left after 11pm? no bueno.
Small coal used and always burned up so easily. Flavor is none existent and I’ve smoked way better hookah in San Jose.
It’s a nice place to hang out in since I love LV Town Square, the only reason I would go back is if my friends really wanted to go there. I’d rather hit up Cadillac Ranch.

I would have to agree with a lot of the reviews about the service. Really sub standard. Our server was actually very cocky. Really close to annoying and rude.
The Food.
Pierogis — OK had some caviar on it.
Flatbread pizza (with Truffle Oil) — decent –thin crust –had a great crust
Scallops — It was borderline BAD!
Chicken wings (Thai curry) — The best dish of the night — chicken wings lollipop style covered in curry Thai sauce. Very flavorful
Tuna Tartare-​OK
Chocolate Ravioli — Horrible
Toffe cake with ice cream — Recommended to us — i did not think it was that good.
We did have a great bottle of Pinot Noir. !!!
Hookah– OK
Close to three stars but the service was just not up to PAR.
I doubt if I would be back.

Wow. Going a 2^nd time a few weeks after the opening. Talk about loss of credibility fo’ shizzle! The service really sucked big time. Waited approx 15 minutes unti we could even wave someone down to order drinks.

We ended here for an early dinner by «default».
We originally intended to go to Caña but ended up leaving since we were very unhappy with the hostesses and their inhability to seat us at a proper table.
Anyhow. We came to Nu and were very happy that we did.
The food was very good and the service even better.
We started with the tuna tartar and chicken wings. Both were very good.
For a second course, we had the filet mignon, cooked using the sous-​vide technic which gave the most wonderful texture to an already tender piece of meat. It was very impressive. We also ordered the lamb tagine served with tzatziki, one of the best I’ve had too, the tzatiki that is. The lamb stewed for 24 hours which of course turned the meat fork tender.
I ordered the bread pudding with caramel sauce. Next time, I’ll ask for extra sauce. I thought there was not enough of it. Probably because I wished I had caramel running through my veins, I love it so much.
As I wrote above the food was very good and each traditional dish was done with a bit of a twist. It being the cooking method or a complementary surprise ingredient you would not expect on the plate.
Enjoy!