Palms Pool

Terrible time dealing with acting General Manager Michael Cates. My friend was literally gassed because of a staff error, needed immediate medical attention and it ruined our day. When we finally spoke to a manager, after 45 minutes, the Manager Jansen was great, but deferred to Michael who handled the situation terribly. He became threatened by my frustration and lost his cool, acting completely unprofessional and not what I would expect at the Palms. He actually said, «you came at me!». What manager handles an obvious error by his staff like that? They offered us $ 100 off our bill, I told him I will pay him $ 100 to go in the bathroom, mind you, 45 minutes after it happened, and breathe in the toxic fumes, of course he refused to have any empathy in the situation. Thankfully Jansen Hetrick stepped in and took care of us. Really frustrating because for the most part the situation was handed great by all the other staff, quick attentive medical attention from Wade in security and the other staff, but that ended with Michael. It is surprising with so much competition for summer pool business, the Palms would not want to just take the high road and provide great customer service.

It’s sad to say that the quality of this hotel has drastically decreased. I stayed here with a group for the 3^rd time during the magic trade expo (we like to stay here because of the cleanliness, spacious rooms, and ease of traveling to/​from the expo). We had a 5 rooms for 4 nights, plus 2 additional rooms for 2 nights. Needless to say, every room had at least one issue…
1. Room had dirty room service dishes upon arrival.
2. Room had dust all over the wood floors.
3. (My) room, coffee cups and glassware I used was never replaced, only removed by housekeeping.
4. Room was too small for husband, wife n daughter (12y) had requested room with 2 beds. Couldn’t be changed after check in.
5. Used toiletries were not replaced by housekeeping.
Upon complaining to the front desk (night shift, we were at the expo all day) they managed to wave some of our resort fees, but still didn’t feel accommodating as we were not utilizing any of the benefits included in the resort fees.
All in all, we were disappointed as a group and will not be returning for the next expo.

Was staying at the hotel and decided to hang out by the pool for a couple of hours in the afternoon. I remember the palms pool used to be a great place for a day party. Apparently things have changed since. There was some bumping music but the crowd was meh. The crazy thing was I saw some people paying cover, which is a waste for this venue, good thing we didn’t pay. It’s an ok to place to lounge around and sun tan. There is a pool side massage service and the male therapist was pretty cute. The hooters patio overlooks the pool. Drinks are typical vegas pool prices.

Clean and not too crowded during the week. Opens at 9am and closes at 6pm. They have a hot tub and a bar. They should stay open at night but I don’t understand why they don’t. It’s so damn hot during the day.

For all the hype, I and my mom were very disappointed. We were staying at the Palms Hotel and Casino Resort so we got in for free, as long as you get there before 12 noon. We thought about renting a cabana, but for a $ 1000 bucks, you’ve got to be of your rocker! He even told us he could give us a discount for the daybeds with an umbrella from $ 500 to about $ 350, yeah OK thanks a lot. My Pina Coloda cost me $ 43, and I only got it, as a souvenir. Couldn’t even be bothered with the food and Hooters restaurant, plus the skinny blond server girls were kinda rude. All in all, I don’t think you should waste your time, unless you’re in your 20s and haven’t travelled, or partied at much better places by far like I have in my 35years… nice guests, but useless pool club!

Ditch Fridays! You must have a few cabanas in the shade, along the poolside, and in the middle of the pool… which necessitates a group of 20+ people. This pool party is great fun, the drinks come strong and often… and there’s about 1000+ blow-​up pool toys to play with… it’s a blast!

By the ditch Friday’s ads you would think the party would be more poppin and more people. We came on a Friday and it was ghost town. If you are looking more for a relaxing time with music in the background then it’s perfect.

Wanted to hang out at a pool without being in a loud pool party. This pool was nice and not too busy on a Thursday. Planning on getting a cabana for our anniversary next month but having second thoughts after we waited on our server to come by, my hubby timed her and it took over 30 minutes and she still did not stop by. So I went to the bar myself and ordered food. Gratuity was included witch made sense on why she did not bother stop by because she was getting tipped regardless! Her name on the receipt was Lindse.

So I never write reviews… but we were here on Thursday 5÷7÷15 at noon, and my friend got the same drink and It was a different price every time. My friend asked the female Bartender with the long blond hair why that was. She was very annoyed and rude and then as she walked away she called my friend a stupid bitch under her breath which we heard. Our group are all bartenders so we understand how it is behind the bar. We just thought she was very rude and unprofessional. And to give a different price for a drink every time is also very shady. Thanks. Ps pool was nice

This place knows how to throw a party. The bar staff and security mean business… They don’t play games.
At the party with Nelly and Nick Cannon a guy tried to take my spot in the front row and it almost turned into a fight becaue the guy was jacked up if you know what I mean. Out of nowhere bouncer/​security takes him out of the party… It saved the day.
The pool and the pool party’s at the palms are amazing.

You aren’t allowed to bring in a Go-​Pro, so don’t even try. They say it’s because people have come in with them and making movie for their own personal gain and businesses. At least we were able to check it in with the bell desk. Music is mostly rap & hip hop with some EDM mixed in. Mostly a Black crowd. The setup is really pretty with a waterfall by the bar. The overall energy of this place though was just… OKAY. Probably wouldn’t come back here again.

Did I have a good time here with a bunch of friends that were staying at the same hotel? Yes. Would I ever come back to this pool otherwise? No.
I ordered a fruit plate and 2 bottles of water in the morning. Waitress told me $ 21 but didn’t hand me the bill… I decided to take it from her hand and look for myself. The bill was $ 20.10 and stamped across the top «GRATUITY INCLUDED». The day before we had been ordering food and cocktails and tipping our servers all day, but I did think it was weird we never saw our tabs. Smart on their part, but you may want to check for yourselves.
We were there mid-​July. It seemed pretty slow during the week and the pool party wasn’t as insane as I had remembered a few years back. My opinion… clientele was a bit, ahem, trashy. For the money you spend at this pool, you’d expect some swankier patrons.
Water wasn’t freezing, actually quite comfortable, a definite plus!

Love it here… was a good time!!! Buckets of beer and reasonably priced food. Wished the daybeds were a little cheaper but a very good time. Customer service is excellent.

I’ve been coming to the palms pool for the last 3 years and it used to be my go to spot for the pool parties I loved it. However this year management changed. The bartenders are the rudest I’ve ever seen. The fat guy with the bald head to be exact. They don’t play hip hop and no longer bring in hip hop artists there cocktail servers are rude too. It’s a shame! I’ll never go there again for the rest of my life let alone spend my money there or tip rude bartenders. They all need to get new personalities!

If you go when it’s not too crazy packed, I enjoy this pool. It’s got a good amount of pool space and an ok amount of seating. I personally like the round bed seating that is actually in the pool. Drinks are naturally expensive and over-​priced. Music is ok. Pretty nice cabanas. But, and perhaps most importantly, there’s no cost to enter. A free pool is always my kind of pool. So in sum, this is a great place to swim and relax.

Would’ve been 5 Stars but they don’t have a pool lift.
A very cool space, nice staff, good food and drinks. All of this made for a couple of nice relaxing afternoons sunning by the Pool.

My group of ladies came to the Palms Pool specifically for the Midsummer Lingerie Party which was sponsored by Playboy. I seriously need to put that on my calendar for 2014 because I don’t want to miss the next one!
Ok I know I’m pretty straight and all but I was surrounded by so many gorgeous women in breathtaking (and dare I say sexy as ****!) costumes that it was turning me on. I have tons of pictures with them but I wasn’t sure if posting them would be very relevant to my review since I’m pretty much only showing off hot women and not the pool, haha. Seriously can I have a job where all I do is walk around looking gorgeous while in costume making everyone around me feel like mere mortals? Sign me up for that!
Loved the layout of the Palms Pool. It’s very spread out and has several areas where it’s only 9 inches deep creating little «islands» for the daybeds. These little 9 inch strips also serve as a great place to take off your heels and dance in the cool water without getting anything high up wet.
The DJ for the evening did a really good job of keeping those girls moving on stage. I can personally blame him for lodging «Bubble Butt» into my brain along with images of some amazing badonkdonks.
Fun pool and I expected nothing less from Palms. Everyone seemed to be having a great time during the party, some more so than others. Apparently most of the women who were there not hired to be in costumes were hookers so… yeah… if that’s your thing gentlemen, you know where to go (not that I am condoning prostitution and besides, it’s illegal within Las Vegas city limits anyway… don’t ask me why I know that).

I can see why people like this pool, and I can see why people don’t. The crowd will definitely depend on the day– and you should definitely pay attention to who is performing to determine whether this will be the pool for you.
A girlfriend and I went on a day when Tyga (hip hop artist) was performing. We’re hip hop fans, and we got comped so that was cool with us– the music fit, and we knew what to expect in terms of the crowd. I can see how someone else, less familiar with that artist might be frustrated with the experience. The actual performance was maybe 20 – 30 minutes, toward the end of the day (maybe about 5pm), but the real action was just in people watching. Drinks are expensive, but that’s to be expected, and if you want to have a better experience, you’ll need a cabana or daybed. That’s typical for most venues, though.

One of the big reasons why we decided to stay at the Palms this trip to Vegas was the offer of a comped cabana at the Palms Pool. In truth, the fiancée and I aren’t big on Spring Break-​like, raucous pool party atmospheres. We’d rather relax by the pool and receive attentive food and drink service in the shaded comfort of a cabana rather than be bombarded by loud, big name DJ-​curated EDM and Jersey Shore rejects embarrassing themselves while trying to impress members of the opposite sex. So, we got everything we wanted on a Wednesday afternoon at the Palms Pool as the atmosphere was a distinct 180 from your Ditch Friday (or name any other pool party at any Strip property) crowd.
Only half of the Palms Pool area was opened up to guests since the crowd was light. The pool and deck area isn’t the largest to be found nor is it the most aesthetically pleasing, but it is clean and seemingly well maintained. Our cabana could easily accommodate 8 – 10 people and was equipped with a flat panel TV, misters, which definitely cooled you off especially if the breeze blew in the right direction, and a day bed for our use when we wanted sun ourselves. One thing it did lack was a safe to store our valuables. However, it was the friendly and attentive service we received from, our cocktail waitress, Paige (I think that was her name), and the surprisingly good drinks served up by the bar that made the Palms Pool stand out. Our waitress seemed to always know the right time to check on us, never disturbing us when we were in full relaxation mode (i.e. napping). As for the drinks, I had the Paloma made with Don Julio blanco, St. Germain, and San Pellegrino grapefruit soda. It was well executed and remarkably balanced as the St. Germain was used with restraint, not overpowering the tequila. It was very refreshing on a hot July day! My second round was the Bloody Sunrise made with Absolut Peppar and the Palms house made bloody mary mix. Once again, it was a nicely balanced drink made with one of the best bloody mary mixes I’ve had in a very long time. Palms Pool impressed with drinks that were legit cocktails and not cloyingly sweet, frozen, tiki-​like abominations.
In the end, Palms Pool may not be for everyone. But if it’s mid-​week and you’re looking to relax and recharge before tearing it up until the wee hours, then the Palms Pool works like a champ!

The positives — the pool is large, so there’s room for everyone. You won’t need to wait too long to get a lounge chair. I like the layout/​setup and it’s a cool place to hang out. Admission was free, and they play some fun music, and we had a good time hanging out here for a couple of hours. I had fun.
The negatives — they check your purse before you go in. I hate places that do this. It bugs me. None of your business. Target, Ralphs, every single restaurant in the country, and various other establishments seem to function just fine without having to rifle through customers’ personal belongings, why can’t a swimming pool figure it out? They confiscated my chewing gum because they said it could be drugs. I shit you not about this one (although I’ll give one of the security guys some credit — he let me take 2 pieces in when I expressed incredulity and annoyance). Drinks are ridiculously overpriced (although, not more so than the rest of Vegas). I asked for the darkest or hoppiest beer they had at the bar, and they said, «that would be Sapporo.» Sapporo? That is not a motherfucking dark or hoppy beer. Bitch, please!