Panda Express

Superior customer service! Always greeted warmly and with a smile. They even went out of their way to bring my food to the car one evening when I couldn’t get out of my car. I like to give credit where credit is due, so I called the manager to compliment him on his staff, but also wanted to share this with Unilocal.I believe in acknowledging excellent customer service when I receive it. Sadly those moments are few and far between, but it only makes establishments like this one shine even more!

This has got to be the worst Panda Express my Family and I ever ate at. The orange chicken was mushy and the honey walnut shrimp tasted like it was dipped in bad batter or something. Very inconsistent with other Panda Express Restaurants we’ve had up here so far.
Costumer service is bad as well. If I could give this a total of 0 stars, I totally would. The biggest let down was, we came here using a promo code for BOGO and before picking up our plates, we noticed an error, so we called. The guy who answered said he would change the order, but in exchange he charged my daughter for the second plate. So, no damn BOGO! My advice to anyone wanting to eat at this Panda Express, don’t! To top it off, my daughter felt a bit sick after eating their food. We ordered a total of 4 plates. What a waste of a damn good promo code too. Even the Shanghai Beef was not up to par. Two thumbs down. I hope their managers see this and correct any customer service problems and let their cook know, they SUCK!!!

wish i could give better review, but most of the time, bins are empty and food is not fresh.

Don’t believe them when they say the close at 10:30… drove all the way there for them to tell me that they closed at 10

I have been a patron of PE since going to thier restaurant in Pasadena YEARS AGO. I still am a very frequent customer but what I saw at this location disturbed me. I walked in to a dirty place. where not a single person either customer or worker was speaking English. .not Mandarin or Cantonese either but SPANISH… REALLY? Don’t get me wrong: I’m Mexican too but I couldn’t get past the feeling that I was going that something wasn’t right. Everyone stared at ME like I was the misfit and i got uncomfortable there. I couldn’t trust Chinese food being served in an atmosphere of being at La Bonita. They just made me feel very uncomfortable by not speaking English and making me feel like I don’t belong. and the food looked overcooked and not fresh at all

Got the honey sesame chicken, honey walnut shrimp & chowmein! Can it get any sweeter? LOL Service was quick for us comin in for take out! Came just in time for the honey walnut shrimp was being refilled! So YES! Hot & fresh! Thank u & as ALWAYS… I’ll be back! Smooches

Food is yum however at this location the sun shines through the windows right into your eyes! There’s no where to sit exempt from this. Come to this location after sundown :)

Ew, Panda Express is actually really bad. Half of the orange chicken they gave me was all weird and had that goopy and weird… The noodles where greasy for some reason??? Idk if it was just this location but it wasn’t very good. Other panda’s are better…

I love coming to this location… Out of all the Pandas… this IS one of the ones we go out of our way to come too… my kids LOVE LOVE Pandas…
They have the best customer service and so very very helpful…
They are polite and best of all. its clean! I have OCD so cleanliness is key!
Thank you guys for all u do!

This is the best panda express I’ve ever been too, and trust I’ve been to a lot. They are very nice and helpful. The will make what ever you ask if need it a special way. And the manager Chris is super nice and helpful. Thank you guys so much!

I love this little panda they do great job and it’s always packed. It’s very clean and the offer samples. It’s a great way to place a stop on the way home for healthy nutritious choice to your ordinary past express pick up Laney is an awesome option and
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I eat lunch here fairly often as I work in the area. Consistent quality and the service is way above average for a fast food place. The reviewers that complain about the food quality are off base at this price point. This is a fast food place. The staff here is always fast and polite and try to help anyway they can.

Super clean and the food very tasty, i usually dont go to this kind of restaurants, but this one is amazing, thanks to Veronica and Savannah and the cooks of course

I Really Like Panda Express, Bucause they have a Delisious Chinese Food.

Super nice girl working the counter (jasmine)! The past 2 times I was at Panda Express they were soooo rude because I’m a vegetarian. But she offered to make me fresh tofu eggplant because I said the one on the buffet looked sketchy!!! Food also not bad.

I am so sick of this place!!! My boyfriend likes it but there is hardly any chicken in the dish with zucchini and mushrooms. The orange chicken is hard as a rock
plus the noodles and rice suck! The only decent thing is the crag ragoons. NO MORE!

Panda Express is one of my favorite fast food option if you are looking for asian cuisine in a hurry. The employees at this particular location are friendly, quick, and attentive to my quirky style of ordering. I always get the two plate entrée with a mix of rice and chow mien finished off with their delicious orange chicken and teriyaki chicken. if you are looking for a quick bite and not really feeling the mikey D’s route I would recommend panda express. its amazing.

The service started great with a warm and inviting greeting, proper smile, and genuine thank you. I ordered the orange chicken with steamed brown rice. The food was good. I was extremely impressed with the level of cleanliness in this location. The floors, including the tile grout were deep cleaned and I was impressed.
The overall cleanliness was awesome, and something that I pay close attention to while eating out.
This is now my goto eatery!

the BEST CUSTOMER SERVICE I have ever had at a fast-​food restaurant.
I arrived at 8:45pm and the place was packed. 3 employees on the line and 3 cooking. You could tell they were working hard to get everyone served quickly.
I ordered egg rolls with my meal, and they had just sold out. It happens. He asked me if I minded waiting for a fresh batch, and I told him it was no problem. Well, it did take a while for them to be ready… to the point that most people might have started getting mad. But, here’s why I was impressed:
#1. I have no idea who the manager was. Everyone was on their game to get it done and you could tell that they genuinely cared.
#2. While I was waiting, they apologized and I knew they meant it. Two of them asked how my day was.
#3. I was offered a cup to get something to drink while I waited (I hadn’t ordered a drink).
#4. When I left, he said: «I’d like to offer you a coupon for the next time you come in. Since you had to wait as long as you did.» It was an unexpected but nice touch.
In times that it’s so easy to get pissed off about things that are beyond anyone’s control, it’s great to see that people actually care about serving customers.

PUT UP SOME GOOD WINDOW SHADES! Brutal sun exposure at sunset a.k.a. dinner time. The food was decent.