So I arrived at the drive-through at 10:00PM. I ordered mixed vegetables and chow mein and was told they were out of vegetables. The girl said she was sorry but they were starting to close down the kitchen and only had enough for maybe one bowl of chow mein and one bowl of rice no vegetables. I thought the place closed at 10:30 not 10 o’clock. WTF !!! The only reason I go there is because they’re the only place open after 10 o’clock which is when I get off of work. So much for that !!!
Alexis C.
Évaluation du lieu : 1 Las Vegas, NV
Stopped on the way home to get dinner for the family. the 28.00 /3 people. The order was filled with fatty chicken that was colored but not seasoned. Beef and Broccoli not much better. everyone in house sick within 35 minutes only able note to write review. Will do being lazy and walk into Teriyaki Madness next time. Flash its Friday night no work in the morning our I’d be in a pickle.
Sarah P.
Évaluation du lieu : 1 Las Vegas, NV
Just found a long hair in our food. My husband almost choked to death. Notifying corporate.
Chris L.
Évaluation du lieu : 1 Las Vegas, NV
Standard Panda Express facilities. I don’t expect much from fast food, but decided to share my negative experience with this specific location to save others from frustration. Zero customers in line, I waited 5 – 8 minutes to be helped. Half of the selection items out; understandable if busy, but had literally 5 customers eating. No manners from staff. Again, I don’t expect much from fast food, but still frustrating. There are plenty of other options in the area. Look elsewhere.
Mike L.
Évaluation du lieu : 1 Henderson, NV
The food here is awful. It’s not even close to being fresh, but rather, tastes like it has been sitting in its heating bins for too long. Old and stale. Gave it another try anyway, with the same result. Will go elsewhere from now on. Sayonara, Panda Express.
Maria B.
Évaluation du lieu : 5 Lahaina, HI
I’v been coming here at least once a week for my lunch break since I’ve started working nearby. I’ve dined in each time I’ve been here, 3 times now, and it’s always clean when I come in, and although it couldn’t be anymore cleaner, the staff still would mop the floors. I see it done each time I am eating here on my break. Staff always greets people when the come in. And it does get busy, but I feel comfortable coming here on my break to eat and relax on their cushioned seats :)
G M.
Évaluation du lieu : 5 Southwest, Las Vegas, NV
Felt like I was at a 5 star restaurant on the Las Vegas Strip! Awesome service from the staff, especially Tasha!
Krystal V.
Évaluation du lieu : 1 Las Vegas, NV
Im giving this place 1 star because I have to. I’ve been here multiple times because it is the location closest to my house. I love Panda Express and have been eating the food since I was a kid. I will NEVER come back to the location on Blue Diamond ever again. It’s not because of the service which I’ve excused many times before because you can not expect much from a quick service restaurant but I got food poisoning from my recent visit. I ordered to-go a 2 item combo with Orange chicken and chicken and string beans. When I got home my food was room temperature at best. Except for my Chicken and String beans which were cold. Like they had been sitting out for over 2 hours untouched on the kitchen counter cold. I took two bites of it and was done. Now I know people say you don’t know if it was the food… well I do. My boyfriend and I eat the same thing together every day. On this particular day he wanted something different. By midnight I had terrible food poisoning symptoms and he did not. 24 hours later I am ok but I will NEVEREVER eat at this Panda location again and I hope this review saves someone else from what I had to go through.
Sherry B.
Évaluation du lieu : 1 Las Vegas, NV
Omg… I just left this location, had 2 plates to-go and the server«Precious» was a little bit unfocused. I had to repeat my order to her and she still didn’t give me the sauce on the side. That was minor though, the food is what really disappointed me. The food presentation was good, however when I got it home… I noticed the rice was different from what I am used too and it had no flavor. It looked like white rice with carrots and corn and soy sauce in it. Not good! And the food was cold! They may need to turn up the heat on their steam table… I’m sure it wouldn’t pass Health Dept Code for standard temperature. Sorry, but I won’t be returning to that location again.
Pay R.
Évaluation du lieu : 1 Las Vegas, NV
This location is horrible. Panda Express’s food overall is great. For the price you pay you get decent Chinese food that satisfies you. This location however was horrendous. Don’t go here!!! Staff is extremely rude and disrespectful. Customer in front of me at the drive through was friends with the employee working the drive through. They stayed and talked for 15 mins. When they finally left and I got to the window, I mentioned the long wait and the employee yelled at me! She said that it wasn’t a McDonald’s and that they serve quality food that comes with a wait. I responded that I know it’s not a McDonald’s because I am paying way more than I would at a McDonald’s and a 15 minute wait for any drive through is ridiculous. I ended with suggesting she drop her attidude and talk to her friends at a later time outside of work. I was so upset at how I was treated I returned my food and filed a complaint to the manager. Eat at Panda Express! The food is amazing. But this location sucks! I suggest going down the street to the location on Rainbow as they don’t disrespect you as much.
Chris R.
Évaluation du lieu : 4 Las Vegas, NV
What’s to say… it’s Panda Express, with a drive-thru. Friendly enough service, and usually quick to give you your food. Well, as long as you’re not unfortunate enough to be there during dinner prime time and have 5+ cars ahead of you.
Mike F.
Évaluation du lieu : 3 Las Vegas, NV
Pretty standard Panda Express location located on Blue Diamond Road, about halfway between Arville and Decatur. It’s best to pull in on Cameron for quick and easy access to this location. This is a pretty standard, run of the mill Panda… with one big difference… a drive thru! I had never been to a Panda with a drive thru before finding this spot! I’ve only been thru a couple of times at this point, but so far I’ve only had good experiences thru the drive thru here. The restaurant is clean inside and I’ve always gotten good service from the staff inside. Portion sizes were ok. Just ok. Not too chintzy and certainly not too generous. I wish there was more that I could report that made it stand out more than any other Panda I’ve ever been to… but…yea… …drive thru… check. That about covers it. It’s still A-OK! 3 stars.
Karli D.
Évaluation du lieu : 2 Southwest, Las Vegas, NV
Less than stellar experience. We came to the drive thru 40 minutes prior to closing to be told that they only had very limited choices, none of which were what I had intended to get when I arrived there. Word to the wise, don’t expect black pepper chicken or beef and broccoli in the hour before closing. Not planning on revisiting this panda location.
Lisa H.
Évaluation du lieu : 1 Las Vegas, NV
I recently went through the drive thru at the Blue Diamond Panda Express location. When I got home and opened my food(which was supposed to be string bean chicken with brown rice) what I found was absolutely repulsive. Old, mushy rice. Wilted, slimy green beans. Stuff that wasn’t even supposed to be in my dish like mushrooms and zucchini. And absolutely ZERO chicken. They obviously serve the drive thru customers the old disgusting garbage that the walk in restaurant customers would never accept as palatable, digestible food. The reason why I’m leaving this review is because this is not the first time this has happened to me at this location. Obviously, they make it a practice to serve up questionable food to their drive thru customers, most likely in order to reduce food waste and keep their costs down. When I called I spoke to the«manager», Summer, who apologize to me but offered me no solution whatsoever. Perhaps the General Manager of this location should rethink who he or she decides to leave in charge, and should serioisly think about re-staffing this restaurant, because it is obviously staffed with individuals who think it’s ok to serve up this type of trash to their customers. What is going to happen is somebody is going to end up getting sick and this business is going to end up being sued for negligence. All in all, I drove 4 miles and paid over $ 6 for a bowl full of hot garbage that I would be ashamed to serve to my dog. The only reason why this Panda Express location is getting a one star review from me is is because there is no negative star option on Unilocal.I think I will choose to spend my hard earned money at the Teriyaki Madness that just opened nearby. I would not set foot in Panda Express again if it were free.
Nicole G.
Évaluation du lieu : 2 Las Vegas, NV
Drive through is supposed to be quick right? yeah, horrible idea for a panda express. This is the slowest drive through ever… ever! i waited 15 minutes the other night and hand to call the store to check on my food. Ridiculous. The food tastes great but the customer service and wait time has to improve. I dont care how good the food is, if i have a crying hungry child in the car for 15 minutes I’m not going to be a fan of your establishment.
Tracy K.
Évaluation du lieu : 2 Las Vegas, NV
As a parent I just can’t find much nutrition in this menu plus I’ve never had a meal here I like. With that being said. My sons love this place. Thick sweet syrup on most of the entrees and meals is probably why. When they beg to here I eat elsewhere and let them indulge
Brad B.
Évaluation du lieu : 2 Las Vegas, NV
Went to Albertsons after work last night, and decided to stop and grab some dinner. Got the 3 entrée combo. Honey Walnut Shrimp, Beijing Beef and Orange Chicken. Comes with your choice of fried rice or chow mein, which is not like any chow mein I have ever seen before. I always experienced it with saucy vege mix and dry crunchy noodles. This was closer to lo mein. Wasn’t too bad though. Shrimp was good, beef and chicken were meh. For fast food Chinese at $ 10, not too bad. Would prefer a real Chinese restaurant, but those don’t seem to exist here in Las Vegas.
Dan N.
Évaluation du lieu : 2 Las Vegas, NV
Rangoons were cold, rice was dry and old as was the noodles. Worst of all service was very slow.
Michelle S.
Évaluation du lieu : 3 Las Vegas, NV
I came in with my boyfriend because we were craving Asian and this is sadly the only place I know of that’s decent without getting food poisoning. The fried rice was bland, no flavor. I tried the cod they had and I actually liked it. Still went with sweet fire(spicy sweet & sour) chicken and grilled teriyaki chicken. It was really good but I would of been happier if they had sweet and sour chicken that’s my favorite. We’ve come here twice and both times have been good experiences. Just wish it was slightly better the food didn’t seem flavorful it was just OK. Very clean restruant however.
Melanie H.
Évaluation du lieu : 1 Las Vegas, NV
This was my first time to a Panda, so I do not have the menu memorized. I guess I should have studied ahead, because if you look around or try to read the board, you cease to exist. When I walked in, I was the only customer. The lady behind the counter offered me a sample and I took it. As I put it in my mouth, I moved down the food case to see what they had. Just as I got ready to place my order, a blonde woman walked in behind me. The employee asked if she wanted a sample. Blondie said no and proceeded to order FORFIVEPEOPLE. Now, common courtesy(or one hour of customer service training) would have dictated the clerk say something like, «Excuse me, let me get this person’s order first, as she was here before you.» Instead, she looked right through me and proceeded to fill all five orders while I stood there looking like a dope. Someone from the back came up to ask me if I had been helped. I told her I got a sample and then the other woman cut in front of me, so, no, I was still waiting for service. She said, «OK.» and returned to the back without offering to help me. Miss Clorox was still building her order, so I went to the bathroom. When I came back, she was STILL ordering while the clerk filled to-go box after box full of food and stacked them into bags. I stood there and watched the drive-through people scamper around for a bit, then decided I’d just leave. As I turned to go, the lady from the back came up again, rolled her eyes like, «Oh, you’re still here,» and asked if mine was to go. I was so excited to be visible again that I went ahead and ordered. I got the vegetables and the walnut shrimp. No, I didn’t want rice. No, I didn’t want egg rolls. No, I didn’t want cookies. No, I didn’t want those fried wonton thingies. No, I didn’t want another entrée. I guess I didn’t order enough, because she kept trying to sell me something. She finally talked me into getting some iced tea. Sat down. Ate. Wish I’d left. It’s basically pseudo Chinese-McDonalds. Not worth the effort. Oh yeah, and there were no towels in the bathroom. Fail.