Papa John’s Pizza

Hey great service out of this location. From the guy who took my order and was very good at it, to the driver who called me 15mins in advance 2 give me a heads up and called again when he got to my hotel at the nobu.
I am a former papa johns GM and i must say
Bacon cheese burger pizza was a solid 9.5 on the pizza grade scale.
Great job guys. Very impressed. Keep it up.

The vegetarian pizza is fantastic. I would love it if they added artichoke hearts though. Pizza was delivered hot and fast. Great quality. I like the app.

Ordered 2 pizzas which arrived late the box that the pepperoni and bacon was in when i went to pick up a slice box was soaked in grease. It went down well though i must say so no real complaint on the food … allow me to rewind i showed up to the door only to be rejected by someone at the register saying «were closed, doors only open because the delivery truck is here «i thought to myself at 10pm?!? only to visit my friend who regularly orders from this location and he goes on to tell me that they only do delivery after a certain time. im just wondering why i had to get that from a non employee instead of the individual at the register who just stated they were closed

Called to make sure my order went through and the woman who answered was beyond rude. She only answered with, «well what time did you order?» Terrible costumer service.

My mushroom pizza barely had any mushroom on it… We got two pizzas and only one garlic sauce… And the large pizzas look like Little Caesar’s medium… What a rip off!!!

Coupon over the phone! Order «well done» so that crust is not too doughy. Friendly service — I can hear their smiles over the phone. Went to pick up pizza since I didn’t know where the heck I was– that’s vegas for you… Messes with your memory… And the Cashier person showed me my order– opened each box to make sure! Love that! The friendly who took my order also said hello again! All smiles and bubbles! Will order again I’m sure! In plaza next to Denny’s.

I would say poor service. But I have gotten NO service. They close late, yet they do not allow people in too take my order. I definitely will not take my money here and spend it. It would have been understanding if it was explained but all I got was a head movement saying that they were closed. Thank you for the heads up not too come back.

:(I just want to apologize to my GF real quick on the two stars because she loves this place and I just can’t do it.
Up until a couple of weeks ago I hadn’t had Papa Johns in about 10 years. I’ve never been a fan and always preferred Pizza Hut. The quality of ingredients is better. Anyway, she suckered me into giving it a chance and I can’t say I’m impressed. There were so many ingredients but I still felt like it was bland in a way… nothing too special about it. They’re also a bit overpriced in my opinion.

This is Order # 0077 Web/​Delivery
04/​13/​2015
Ordered at 08:33 PM
Out time was 8:47 PM
Reference # 96 891
Batch Id: 512
better ingredients
Better pizza :)
these people delivered much ahead of the delivery time. The guy who came in the rain was so super nice. Very polite,
courteous. Highly nice behavior. he is really caring and he said No one has given the amount of tips.
They could adjust in the Order for Veggie Pizza without Mushroom and add jalapenos– they did a great Job.
Normally i go to PIzza Hut:) whereas my family likes Papa Johns:) Amazing
both of them are good:)
Total was 35.86 for one person.
Wanted to send long back for these people. Forgot to take the person who helped me on the phone nor the delivery– we have
to find a way to recognize them.

Never eat here. For me the girl that took our order was rude, ditsy and kept interrupting. On top of the pizza being nothing special (little Caesars 5 $ pizza is way better) the large 1 topping was 20 $. We asked for a few ranches and a bunch of crushed peppers. We received 1 ranch and 1 little tiny packet of peppers for a whole pizza. Ridiculous. I’ll never return to this location. Called the manager to complain and he didn’t give a damn. This place sucks and has crappy pizza and customer service. The delivery driver was cool

Papa Johns pizza is OK, we skip around the big chains when we don’t feel like sitting down at a real pizza joint. The pizza itself is OK since we usually pick it up from this location due to their crappy delivery service. The in-​store service is just crappy as well, probably the worst of any pizza place we have been. It’s not even one particular thing, it really is just an all around bad experience, and has been like this for a couple of years. It’s too bad, I like the garlic sauce that comes with the pizza!

Call this pizza for getting yourself the best insult in the city. Order the pizza they will promise delivery in 30 minutes, call to verify your order they will say it takes 1.5 hrs to reach for the delivery, and you would be asked to cancel if you want to know the status. Have respect and eat with some sense in this great city.

Nevermind papa johns sucks. there’s no consistency. Jennifer is great but the rest of the staff are the worst. who trains theses people??? they don’t listen, they don’t help, they don’t do shit. they don’t even make good pizza. Sean is a prime example of trash management that give papa johns a horrible name.

I attempted to order pizza online but it was having issues. No big deal, so I decided to call. I called stating the problem and that I would like to order for carryout. He then asked for all my info which already is in the system since I’ve ordered plenty of times. I had to explain again I wanted it for carryout. I also asked if I could get the carry out special since online was malfunctioning. All I received was attitude that they can’t do that for me. I decided to take my business elsewhere from now on. Not worth the headache.

They don’t even deserve a star. They don’t do any discounts for large orders and if your looking for order to be wrong and they having to wait an 1 hour for them to fix it, then this is the place for you. The phone staff is extremely rude and unhelpful. We will NEVER order them again.

In addition to the wildly inaccurate and inconsistent estimated delivery times that I mentioned in my original review, on our last two orders, there were no sauces included. Not a single one! Lack of garlic dipping sauce (especially when I made sure to mention it specifically) makes for a sad Katie and coworkers when all we wanted was to split some cheesesticks. Fortunately some of our other coworkers took pity and let us trade some bland cheesesticks for some of their pizza, but that is no redemption for this Papa John’s franchise.
Don’t know if it’s just lack of care by the people running this operation or something more sinister, but this Papa John’s has moved from ‘avoid if possible’ status to ‘absolutely do not patronize’.

Until yesterday, I’d never had a bad experience with this location.
I’ve been sick, and in a LOT of pain for the last 3 days. Yesterday, I decided that ordering a pizza would be comforting, and help me fall asleep after I ate.
So, I ordered online, like always, and was quoted a 30 – 40 minute wait time.
55 minutes later, I called to find out where my food was.
The kid who answered the phone said «Oh, its been sitting here ready, but I only have one driver, so I’m waiting for him to get back.»
Me: «So…my pizza has been sitting there for an hour, and its going to get here cold.»
Him: «Well, no. Its been sitting for 30 minutes.»
WELL EXCUSE ME. Its still going to be cold when it gets here, you idiot.
What gets me, is that I didn’t even get an APOLOGY.
I told him to cancel the order, AND I submitted a complaint on the PJ’s website.
Ordered online from Pizza Hut and had my food within 20 minutes or so.
Never again, not if I can help it.

Called to place an order for deliver 26 minutes ago. After 12 minutes, someone picked up and asked for my number and address and said they needed to verify they could deliver here (2.6 miles from my house). Waited an additional 15 minutes for them to tell me that they were confused about the address and they stated that is what took them so long with plenty of attitude. Asked to speak with the manager (Jessica) to ask what the deal was and she was shocked stating that they weren’t even busy at all and that she didn’t know this was occurring.
Bottom line, looks like the staff are a bunch of kids who just don’t care about their jobs enough to perform them even half ass. Obviously will not be sending them any business just on principle alone,

Papa John’s pizza is definitely a change from the normal Pizza Hut or Domino’s.
But it’s also not the best pizza I’ve ever had.
I always get delivery, which has been spot on.
Even at times better than Pizza Hut.
But I have had hit and miss with this place.
My last order I didn’t even get what I ordered.
The best thing about Papa John’s is that they are open late at night past midnight.

I like Papa John’s Pizza so it is easy to give them 3 stars. But I would consider this a strong 2, weak 3.
The large pizzas seem like they have gotten smaller. But the choice of specialty pizzas they offer more up for it. If you can catch a special deal like I did — Any large pizza for $ 11.00 with up to 5 toppings or any specialty pizza — it can almost make up for the lack of size. Almost.
I had originally called to place my order for delivery for 16 pizzas but when they told me it would be an hour and half, I said forget it. I will pick it up. They told me they would be ready in 45 minutes to 1 hour. I was there in probably 40 minutes and they were all ready, waiting for me.
My only gripe is I tipped them $ 10. I know this is not much on a $ 190 order but I was picking it up and they didn’t have to do anything but their job. So when I asked for some extra paper plates, bags, and condiments — to me it should not have been a big deal. And then if their customer service was up to par, one of the associates should have asked me if I needed help carrying out 16 pizzas to my vehicle. But nope, not one soul did. They just watched me come in and out, over and over again.
So, if I wasn’t a big fan of the quality of the pizza, yes this would be a two star review. They need better management in this place to enforce better customer service.