Perfect Wedding Venue by Ever After

Trying to plan a wedding in CA from DC, I turned to these people thinking they would make my life easier. I paid the $ 50 deposit with the understanding that it would be applied to our «final booking expenses» or refunded if we didn’t find a venue we liked, per the website and introductory email.
I was assigned to Lori Kerr, who was very nice and pretty responsive. However, she didn’t come up with any venues that I hadn’t already seen during the course of my internet searches. Ultimately we decided to have our wedding in Florida, so I requested Lori refund the $ 50. And that’s where things got annoying. After three months of asking and being told my refund was «processing,» I sent an email letting Lori know I was filing a complaint with the BBB, and would post my experiences here and on
. Lo and behold, my refund showed up on my cc statement the next day.
Given that I had to resort to threats to get them to abide by their own terms, this company is not giving me the warm fuzzies. I won’t use them again, for many reasons!

I don’t write Unilocal reviews.
But I must warn people, this seems to be a scam.
I paid $ 50.00 flat rate (they require it to work with you)
I got an email instantly with someone offering to help me, and she assigned me to a woman named «Lori,» Both seemed very sweet and willing to help.
Lori sent me an email asking me some questions. I gave her detailed answers and a list of venues from their site. Everything seemed good so far!
According to the other reviews, they never received responses.
That was 2 weeks ago, haven’t heard from her since.
$ 50.00 wasted. I’m pretty bummed because it seemed promising and I really liked the pictures on their site.
Their site is also misleading as well though. I discovered a venue they had on their site while searching through google, and the pricing was totally different.
Best of luck to you brides. I’m not a picky person. I just wanted some help. They offered, but never got back to me after I paid them $ 50.00.
It’s quite interesting too, you give them your card info either over the phone or through a link they provide. I would think twice before giving them your card info.

I wish it was possible to give negative stars. I dont think i have ever worked with a more unprofessional group of people in my life. After an initial conversation to get the ball rolling i was feeling pretty good about my choice to work with Ever After… that is until my venue «specialist» dropped the ball every step of the way.
When you first log in to their site it can be quite overwhelming. There is a lot going on with not a lot of filter options to narrow down your search… well apparently the site can remember what venues you are interested in (which can be helpful when there are so many to see) but it wont give you the name of the venue or how to contact that venue for more information. So after being quite overwhelmed with my first pass through the website i decided it would be better to work with them so that i could make sure i was being provided with all of the possible options. I had my initial consultation with the events specialist and was promised a list of venues with pricing in «a day or two»…ha…that day or two turned into over a week with NO communication. Finally a week later i received a text from my event specialist stating that there had been IT issues and she was sorry but she was sending me an email shortly with a list of venues to check out (and i have definitely been on the receiving end of IT issues before so i decided to cut her some slack)…so the list finally arrives… and i was expecting multiple options to check out… wrong…i received 5 links to look at and not one venue is one i havent already seen on their website… obviously i was not pleased… i waited a week to get 5 links to venues i had already seen? This is what i was paying for? No. I dont think so. So i went through the website and provided her a list of about 15 venue codes that i wanted more information on. I spoke to her shortly after she received the list and i was told that i would receive some information back that evening… so that evening comes around and again there is no follow up… or the next day or the day after that… a week later i reached out to my specialist again to try to get some follow up and i got another half assed excuse about IT issues… i was told she had already sent me a follow up email and if i had not received it she would resend. I asked her to please resend it to me and again… i got to wait. Finally today… another week later… i messaged her to find out the status of the information i had requested and the response i received was «i was working on the venues and pricing for the venues you had picked out right now. Had been waiting to see if they fit in your pricing…» um… why are you just NOW working on them TWO WEEKS LATER?! and how does that make any sense? you had to wait to see if they would fit in my pricing? i dont think so…
Planning a wedding is difficult to say the least. I am already stressed about every aspect of it and an unprofessional coordinator does not help the situation at all. If you are considering using this service… save yourself the hassle and dont… youll be much better off doing it yourself.

If I could, I wouldn’t even give them a star. I sent in an inquiry in November but never got any word back until January 14. I know it’s the holidays & all but really?! Other vendors have responded the same day! Because of the long wait, I’ve already found a few venues & no longer needed their assistance.
Anyways, it’s hard to get a hold of me over the phone because I work 6 days a week so email is the best way to reach me. Ever since then, I’ve received numerous calls & have been left voicemails from their coordinator Larren «following up» on me… sometimes even twice a day. I’ve emailed back several times letting them know that no, I’m no longer interested and didn’t need to be contacted but I still get phone calls, voicemails, & emails. I’ve even resorted to blocking the number because it hasn’t stopped… even after my first email response to them that I wasn’t interested.
I understand that you want to get clients but damn, can I live?! I’m already stressed about my wedding, I don’t need another vendor who I’m not even working with to make it even worse.