Pizza Hut

Unbelievable. My boyfriend’s mom ordered everyone in the house dinner, totaling out to about $ 60 dollars (without tip). We received the order in a timely manner but my pizza was made wrong, missing toppings, we called the store back to find out that the girl knew the order went out wrong and DID NOT BOTHER TO CALL AND STOP THE DRIVER. We talked with the girl, she was nice, she said they would send the correct order right away. It had been about 20 – 25 minutes and my boyfriend’s mom called to check on my pizza, because by this time everyone was about done eating besides me, which wasn’t a big deal to me, but is was to her. A delivery driver answered the phone when she called and was EXTREMELY rude, this really upset my boyfriend and really made me upset because how are you going to be that rude? Especially to some ones mother! That delivery driver should not be answering the phone if they don’t have an understanding about customer service. We have already contacted corporate about this situation and we hope that this problem is resolved properly. Absolutely unacceptable.

Amazing service! An lady took my ordered I just wanted a personal pizza and she gave me a medium for the same price since they were out of personal ones. She was very friendly and welcoming.

Ordered delivery for the $ 5 specials way better than little Cesar’s and Dominos. Med 1 topping pizza and order of the boneless wings way better than the other two. Thank you will order again soon

First of all, I never eat at Pizza Hut but the only reason I did was because I had a gift card. How hard is it to get an order correct when you order only 2 pizzas? Their pizza is decent, but the service and the people they get working there better learn to pay attention or they have a long life ahead of them working in the fast food industry. When do the machines take over?

Do you know how hard it is to screw up pizza?
Let’s break it down by category: Ordering. I ordered online. Pretty basic. I am used to Domino’s but felt pretty secure in my usage. Called the store after an hour to hear that they did not get my order. Really? Ok, Domino’s did have that handy «Track your order» feature. Well, damn. An hour estimated time? I do admit she was spot on, within minutes of the quoted time. She wasn’t particularly worried about the confusion, and acted like it. Since it was dinner rush it would be ANOTHER hour. Past my bedtime, but I agreed, mostly because I didn’t know what was coming.
So, delivery. The driver was very sweet, and put my pizzas down so I had a free hand to get sign, she did say «Enjoy your Pizza Hut pizza!».
The food, holy Christ. I ordered thin crust. I am pretty sure it was parchment paper, not because it was thin, but the taste and texture were absolutely parchment paper. Also, it was stone cold. The toppings, and the crust. I bit into it at one point just to have my girlfriend ask if my teeth were alright. It seriously was that crunchy. Totally tasteless. No hint of flour, even.
They arrear to be making a lot of money on these Two for $ 7 each deals because they put about .45 cents of topping on each pizza.
The sauce on the Alfredo one was like mud flour. It was apparent it was even there except I could see it. I could not feel it when I chewed though.
The sausage was ok, had a faint sausage flavor. The Pepperoni was tasteless, I have no no idea how anyone makes pepperoni that doesn’t have a taste, kudos to whoever did it. The ham on the pineapple pizza could have been something thin, pink and tasteless. The red sauce had a vaguely vinegar taste, and a jarred red sauce smell and taste.
The veggies. Well, I hate black olives, and they were the best vegetable on there. Seriously. No joke, man. The pineapple was noneventful and I quote on that.
I added hot peppers, and garlic powder to my slices and dutifully heated them up in the microwave, which violates a family disuse of due to my Grandson Kayden. Healthier to not, and his Mom is nervous about his pacemaker. After two bites I realized God was punishing me for that, and I will give it up again now, now more attempting to fix mistakes made by sloppy food delivery.
I fed the dogs, and considered stealing some kibble, but it isn’t a flavor that appeals to me. Next time I will get frozen pizzas to keep in the fridge. Either we were last on her 7 deliveries at once, or they weren’t heated up by something silly like running them through the oven.
Would have been two stars for her, but can’t even justify the one I’m giving.
The pics on this location that others have left in NO way reflect what you should expect on your, AT ALL.
I wish they served beer or wine, then I could say at least they had beer or wine. Interesting that the 5 Star Reviews seem to be people with one review, and very few friends, with one or two exceptions.

late, forgot 2 liter, pizza cold and tasted terrible… 1^st and last time using them.

Something happened to post pone our oder, and at first was really upset. The manager however was so sweet and so nice
I felt bad dork making it a big deal in the first place. They fixed it and it was delicious. Better then those guys

Delivery took 1 hr and 10 mins. Pizza arrived cold. UGH!!! Asked delivery lady for cheese and red flakes but with hesitation she said she didn’t have any on her but she had some in her car. We just told her not to worry about it but still tipped her.

So i came in last night around 8:30pm or so the cashier «DENNIS» was great his customer service was %100 very helpful and so friendly to me and my son i highly recomed this place thank you so much for your wonderful service :) :) :) Fort Apache and Sahara Location

Horrible Coustomer service girl that works the front named diamond extremely rude with a attitude for no reason ! I just wanted to order a pizza I’m sorry if I’m unconvincing u by ordering a pizza from Pizza Hut I asked her how long it will take for the pizza to be ready and she told me she’s not the pizzas time keeper I just got my money back and walked out !

This is our total «go to» pizza delivery place. Fast service with piping hot delicious pizzas! Who could want more than that? Not sure why the ratings are not higher as we have never been disappointed.

I love ordering from this location. It’s on the corner or Fort Apache and Sahara. My pizza always arrives before I’m expecting it to. The pizza is consistent in flavor as well. I recommend ordering online to get the best deals! If you don’t want to have it delivered, go pick it up… There’s never a line.

Wouldn’t answer the phone 15 minutes before closing! Had me on hold for over 12 minutes then picked up and hung up on me. When I called back the closed message was playing. I waited because it said, «if you already ordered and need to check your order stay on the line.» Again, they picked up and hung up on me before I said anything. Horrible people that don’t deserve a job! Plenty of people that would be happy to work…

Food is great but customer service is HORRIBLE!!! Their staff needs CUSTOMER SERVICE TRAINING!!! The girl working the front on 11/​23/​2014 8pm shift was beyond rude!!!

I have been a loyal customer at this Pizza Hut for almost 5 years. I am very picky about my pizza and have several special requests! Andrea and Josh are so helpful and I always get it the way I asked! And they always help me out finding codes for the best price! They go above and beyond! Thanks to you both! *But beware, there are 3 others there that are extremely rude!!!* I will only order from Andrea or Josh! You’re the Best!

I read the poor reviews on here and I totally disagree. They charged me the correct price and delivered in 30 minutes. 5 stars baby! Plus the pizza was amazing! Don’t forget to rate when you like things!

Pizza here is the same you’ll get at any other pizza hut. but some days there is a cashier that just hates her job. Poor customer service. Apparently there is a really good cashier with great customer service and there is another that just hates her job.

Never again. Stupidly placed an online order at 8:30 p. m in which the estimated delivery time would be 9:10.
9:30 rolls around, no pizza in sight. I give them a call and they proceed to tell me they didn’t get the online order. I said umm okay well its been an hour this is ridiculous. He said he wont charge me and the pizza should be here within 30 minutes. I told him what toppings I wanted and he goes «oh I know, I have the order right here.»
haha, but I thought you never got the order?
pizza hut you suck. Thanks for reminding me why I never order from you.

Be careful when you order delivery from this Pizza Hut. It seems as if the delivery drivers/​cashiers/​managers, etc. like to bump up your total after you’ve signed your charge slip. They stole from me — you could be next.

I have ordered both carryout and delivery from this Pizza Hut location and will continue to do so because customer service is excellent and they always have some pretty good deals going on.
The employees are very friendly, in-​person and over the phone. They don’t mind going over all specials that they have and they always apologize if the pick up line gets long. Also, the food is always hot, fresh, and ready or delivered on time. It may not be the best pizza out there, but I think its still pretty good for the price.
Here are some of the deals they have right now:
–Mondays: 2 medium pizzas (up to 3 toppings) for $ 6 each
–Tuesdays: $ 10 pastas
–Wednesdays: wings are $.50 each
–Carryout special: $ 10 large pizzas (up to 3 toppings). I always take advantage of this one!
(and no, I do not work there, haha!)
They are also located near Yogoyum, my favorite frozen yogurt place!