Pony Party Time

Just had my daughter’s 4^th birthday at Pony Party Barnyardville venue and we had a great time!!! Tami was great and super friendly. The ponies were dressed as unicorns and looked fabulous. The kids loved the petting zoo and the animals were very tame and good for all the kids (ages 1 – 10). The venue had plenty of chairs and tables, coolers and everything you need for a party. All the tables had table clothes and all I had to do was put my food down! Tami and her crew were professional and effortlessly handled a few unruly kids perfectly. I would definitely recommend them to others and use them again in the future!

This was a really cute petting zoo! My girlfriend had one set up for her daughter’s birthday party, and it was amazing. The animals were really clean and friendly. The person supervising the setup was really personable (and totally normal). The kids had a blast, and no one was kicked or bit, so what more is there?

Majorly disappointed in Pony Party Time!!! They had free pony rides at the Drive-In’s customer appreciation night on April 25^th, 2013. We waited in line, and my four year old daughter Olivia was next (wearing her pink cowgirl hat — because she is such a pony lover), the handler had me hold her hat and had the helmet on her, and was just about to lift her on to ride, and the other lady says INCREDIBLY RUDELY with a TERRIBLE ATTITUDE «No! We’re done! That’s it!!» And proceeds to take off with the other two ponies. The handler takes the helmet off Olivia and says to me, «Sorry, but take one of our cards and have us at her birthday party…» (Like I would hire them after they left my kid CRYING because she couldn’t let one more kid that was already set to ride go once around!!). I asked if I could at least get a picture of Olivia with the pony, and she says yeah if I make it quick. Which was useless anyway because Olivia was on the verge of tears. Way to break a four year old’s heart! And I just want to say, I own a party entertainment company, McKenna Artistry. I cannot tell you how many times I have stayed late unpaid because I refuse to let any kid go home crying because they couldn’t get their face painted. Our job is to make kids happy and to be polite and courteous to the parents. Even if you cannot stay late, then you need to learn how to cut the line POLITELY by saying, «I’m sorry, but after this child we cannot take anymore,» or something similar. You don’t let a kid get so close to being on and then angrily yell that you’re done and take off without an apology or anything. This company seriously needs to teach their employees about CUSTOMER SERVICE and the rude blonde lady who was in charge at this event needs to not be such a heartless angry woman. If you cannot have some compassion for children, then perhaps you are in the WRONG BUSINESS! I have recommended Pony Party Time to many clients in the past — you can bet I will NOT do so in the future!!! Two thumbs down! Absolutely deplorable and shameful!