Popeyes

Not only is the food bomb but this location there is a woman cashier named Elizabeth who is a really great customer service oriented employee. She knows the entire menu like the back of her hand and is very thorough when taking your order. You can tell she is proud to work here and takes pride in her job. Out a smile on my face :) plus the order was correct and tasted so yummy! Thanks!

Alright so I work in the food service too so one of the things that I am always conscious of in similar food places is the line that they are dealing with. I’m very patient and I really don’t mind waiting. My problem was that after waiting a few minutes to order I did order and I got a five piece tender and a water, just a water for a drink because I really don’t like soda (I know what a weirdo). I saw on the screen that they charged me extra for this but didn’t see how much. It didn’t really bother me because I did want the water because I won’t drink anything else. So then there’s the wait for the food. My friend and I both ordered something, her after me so I waited for the food and she went to get us seats. When my order was called the man handing out orders informed me that they were out of waters and asked what else I would like. I told him that I didn’t like soda so I’d just get a refund. He went over to his manager and told him that I wanted a refund the manager asked if I just wanted it for the drink or the whole meal. I told him just the drink and he went back and told his manager this. Mind you these men are behind a very small counter and close to me and I can hear every word they’re saying. The manager asks the other man if he’s serious and the man scoffs and says ‘ya over twenty cents how dumb’ the manager tells him that no they will not refund my money and to just leave me standing there. At this point I’m outraged and I can’t believe that that is how a manager handles the situation. I waited on my friend’s food and when the man called it I looked him dead in the eye asked about my drink and he just kind of mumbled something so I asked if I could talk to the manager and he said the manager was busy and wouldn’t be able to speak to me and asked me if I could step aside so other people could get their food.

Horrible customer service, super slow, and the girls there looked & acted like they didn’t even want work, Bad attitudes. Got my order wrong. They need to greet and have a smile on their face.