Popeyes Chicken & Biscuits

This is possibly the worst popeyes I have ever been to. Despite the bad reviews i decided to take a chance. Customer service sucked and my biscuit was cold on the inside like it wasnt cooked all the way. Nothing but kids working there. Horrible service. Then the manager hands me my box of food with no bag. What the heck?

There’s no way this company can NOT know this location does so bad. 25 minute wait at the drive thru with only 4 cars served.
I am taking the time to post this that corporate managers can hopefully do something.
All we want is our chicken. This is the only Popeyes in this this particular neighborhood. That’s the ONLY reason we come here.

Poor service and inaccurate in taking orders: We walked in close to the dining room closing, and it was obvious the employees were upset, no smiles even when I smiled at them. We ordered and received our food pretty quick sat down to eat and told to leave because the dining room was closed. If we’re able to walk in, we should be able to sit down and eat! Then, when we went home, our ordered «spicy» chicken was not.
We went through the drive through to get what we ordered, still no smiles, and no apologies. I gave the employee our old box, expecting a new one, but they just removed the old chicken and put the new chicken on top of the old food (and still didn’t receive the «Ranch» noted on the receipt, even when we weren’t even asked what sauce we wanted. Isn’t this unsanitary and the reason why people can’t go through buffet lines with plates they’ve eaten off of?
This staff and leadership needs to be retrained entirely. This food is not cheap, and I will easily go somewhere else.

Hands down the worst service on the planet!!! The staff is completely incompetent! It’s fine that I had to wait 15 minutes for my food but I had to go to the counter 4 times to get what we needed to eat. Whoever is the owner of this restaurant you need to retrain your staff fast!!!

Worst ever! My mom and I went for lunch and ended up with food poisoning. I’d say that sums it up. *eat at your own risk* They don’t even deserve 1 star. The serve was good.

Dude this is the worst popeyes I’ve been to. Chicken was salty and had no other flavors. Kinda pricey for what you got and the service (not bad) cant make up for the piss-​poor food quality. Wish there was a Churches nearby because this chicken SUCKS. If I can cook better at home without even trying, its not worth coming here to eat salty tasteless chicken.

So, I ended up here at the Popeyes Louisiana Kitchen, located at 6121 Vegas Drive after going to the location on Rancho. They were busy. On Tuesday, they run a .99 cent special which includes the leg and thigh pieces of chicken. This is a Great Deal. So here we are in line, waiting. Despite the overwhelming crowd of customers, they are rockin. The wait wasn’t very long, for me maybe five minutes. I ordered 3 specials, red beans and rice and green beans. The food was hot, fresh and taste the same as always, just plain ol good.
I didn’t give them 4 or 5 stars for one reason. Because they were so busy, they began skimping on the portion sizes, as my order of red beans and rice was about thee quarters of the way full. Also, upon ordering the red beans and rice, we received mash potatoes and gravy, which I had to brave the masses at the front counter to trade in. We also ordered the spicy chicken and received regular. So in their rushed state, they made a couple of vital mistakes… Overall the food was awesome, and they where handling the rush pretty well. I would say tighten up just a little. Pay a little more attention to detail…

The food is natural for Popeyes, and the customers that go there are very nice, however the staff there are underwhelming when it comes to customer service to put it nicely.

Any time you eat at Popeye’s and have the spicy chicken you better have to blow your nose as soon as you’re done.
This place qualified. Just wished I would have brought a mountain dew with me as they proudly serve coke products :(

I like Popeye ‘s Chicken. I’d like it a whole lot better if the prices were more in
line with what you receive. Spendy for what you get, in essence. If I drop $ 10
for a quick lunch, I shouldn’t still be hungry after I eat it, just sayin ‘. Got something
to say to Popeye ‘s — Pollo Mobile 2 — because That’s where I’m going next time
I have a chicken craving. Popeye ‘s is a big fat burn.

Bad salty greasy chicken… But the staff is nice!

For what it is it’s expensive. Not that it’s not good. Just over price. Not to mention there is a KFC right down the street. The place is clean and it’s a great location to have a chicken place. The service is what you would expect from a fast food. Also I think the portion size could be a little bigger (once again overpriced). So with out being more repetitive I’m done.

This place is clean and my cashier was so nice and accurate.