This place charges $ 1/page for local faxes & $ 1.50 for long distance. I came in with a fax to a TOLLFREENUMBER and they insisted on charging me $ 1.50 a page even though it cost them nothing more than a local fax. When I protested he tried to explain that there is wear & tear on the machine and he recently had a big repair bill. I said that local faxes would cause just as much wear & tear as long distance but they still get charged $ 1. He refused to charge less, I needed the fax to get out and I paid $ 30 for what should have cost $ 20. On top of all that, they charge for the cover letter AND fax confirmation at — that’s right — $ 1.50 a page even though the confirmation page isn’t part of the transmission! Nobody else does this. And nobody else has customer service as slow as this place. I can understand when a fax place charges extra when their costs are higher but their costs would NOT be higher with a toll-free #. And considering they probably have unlimited long distance there are probably no extra costs, just an extra excuse to rip customers off. If there’s any way you can avoid using this place I advise that you do so.
Craig C.
Évaluation du lieu : 2 San Diego, CA
Nobody likes running around for the services they offer. I was visiting from California and Unilocaled this location for notary. One employee and she was patiently helping a guy but then people just started coming in one after the other. It was warm inside and after about 5 min of waiting for her to finish the guy in front of us it was becoming a frustrating situation. After 10 minutes of sweating because AC was off she finally asked owner to help. She should have asked him a long time ago. For a business as such not only is reasonable service expected but necessary. Not having the AC on made it worse so if you are going to be slow at least make it comfortable.
Demitri R.
Évaluation du lieu : 5 Kent, WA
Went here 2 times and had excellent service in picking out boxes and reasonable shipping options. Both employees i dealt with were hospitable and friendly.