I have been renting a unit there and I had to deal a couple of times with very poor management and people skills. The person behind the desk was rude to me in office and on the phone giving me false information how to update a new bank card telling me I needed to come in person to the office to do so which happened to be very simple online and the other time letting me wait in the office for this person to finish all her phone calls and follow ups– so unprofessional. I do not recommend this place. I am considering moving to a new company just for this reason.
Craig R.
Évaluation du lieu : 4 Las Vegas, NV
Great service from Leale! Covered everything very efficiently.
Jason W.
Évaluation du lieu : 4 Richardson, TX
Leala was very helpful. We needed a storage space for a few days while we were waiting for our house to close and she helped us get what we needed. Watched her deal with a few customers who had missed payments… all I gotta say about people who don’t pay is what do you expect?
Christian J.
Évaluation du lieu : 1 San Diego, CA
Tiffanie was rude and this place extorts people to buy their locks and subtly threatens that«if you dont buy our locks and something gets stolen its your fault.» My lock that was initially purchased from this place was cut off by public storage and supposedly inventoried for auction. In the process of their so called inventory they damaged my couch and there are numerous items missing from the storage unit. Don’t store your stuff here if you want to get it stolen from the staff
Luis M.
Évaluation du lieu : 5 Los Angeles, CA
The move from Los Angeles to Las Vegas could be stressful, especially when you have a bunch of stuff you’re not willing to throw away, but Rosario was able to help out with some of it. He gave me and my fiancé a lot of useful information regarding storage units available and pricing. Overall, a great guy! Will definitely be booking a storage unit through that man!
Margaret R.
Évaluation du lieu : 5 Henderson, NV
Just called this place and asked questions regarding units. Rosario is the guy that helped me. Answered all my questions and was very polite. Thanks!