Pueblo Medical Imaging

Needed a yearly mammogram. Making the appointment was painless. The front desk staff was friendly and efficient. But the tech was unfriendly. Made no attempt to make me feel comfortable and let’s face it… getting your boobs smashed isn’t fun. The tech spoke very softly so I did not hear what she was saying then she got prickly when she thought I wasn’t doing exactly what she wanted. She did not explain what she wanted me to do and when I didn’t do what she wanted she got short and snippy. ‘Just let me do the positioning because you don’t understand” «put your feet this way». Etc.
I felt like a kid in the principal’s office. I passed the hearing test with flying colors and I’m not stupid. I’m not uncooperative or unfriendly. I like most people I meet and get along with almost everyone. But this tech was definitely having a bad day. At least I hope that’s all it was. Last year I had a good experience at this center for the same procedure. This year… not so much. Left a «bad taste». Maybe I’ll go somewhere else next time.

Well let me keep this simple. The billing department is incompetent if you want your billing messed up and amounts all wrong, with an extra aggravation of them blaming your insurance company for their mistake then go right ahead and chose this place. I have been their twice six months apart and the same problem both times. The entire office relies on a disorganized unprofessional billing department that just says whatever to get you off the phone. You have better luck anywhere else and much less aggravation

This is the second time I walked out of this place without getting my procedure done. The wait time is always long whether you are the only one waiting or not. I waited almost an hour last night and I was the only one waiting for an X-​ray. The waiting room was empty. Last time I was here the same thing happened, waited over an hour, two others already waiting, they were called, and left, and I’m still waiting and waiting. The staff does not tell you anything.

Went to get the MRI today for my wife and it went through nicely. Staff is nice and place OK

Well they get an ok rating for the fact that the service once taken back was Excellent, Quick, and Friendly.
However, I made an appointment at 2, checked in at 1:50, then waited about an hour and a half. Decided to ask how much longer and they told me 20min, which ended up being pretty spot on. I understand that I was a new patient and they were probably processing paperwork for my accident, but almost a 2hr wait??? Damn!!! Appointment at 2 and not called til almost 4. Like I don’t have other things I could do???

I had a mammogram today and ended up needing an ultrasound as something suspicious showed up on the mammo. Everyone involved, the mammo tech, ultrasound tech and the Radiologist was extremely helpful, profession and friendly! The Radiologist, a woman who only does breasts, even came in and did her own ultrasound as she said «her name is on it and wants to be sure «I was so impressed with the quality of customer service and care that I received. Thank goodness everything is ok. In this day and age when most of us feel like a number and not a person when we go into a medical facility, let me tell you… this was a breath of fresh air! Just a wonderful experience today.

I went to ER with terrible pain on my left side and it could barely breathe… My chest Xray was wrongly diagnosed and i was sent home from ER still in total pain… I had never been to the ER in my life so i went home thinking maybe i was being a baby about the pain… 2 days later i woke up in the middle of the night in so much pain even worse than before… I told my husband to drive me to the ER and he was like «Why, they didn’t admit you last time?» I told him i don’t care and to take me NOW… I get there and they bring me back for another chest Xray and my left lung was almost collapsed… The ER thanked me for coming back so soon… Shame on St Rose and Shame on Radiology Associates of Nevada … Now i owe them tons of money … they almost cost me my life and now they are sending me bill after bill… I feel that if i was diagnosed properly the first ER visit that i would not of spent 3 WEEKS IN THE HOSPITAL!!!

More of a 4.5 star review for mammograms. Let’s face it, ladies, none of us looks forward to the annual boob smashing… and we sweat the results, but it is a necessary part of preventative healthcare. Only you and your PCP can decide what is best, but a baseline at 40 (or earlier if your history suggests it) and then bi-​annually or annually, again based on the individual. Many factors go into how often and at what age one should start, a conversation with your Primary Care Physician, Gynecologist or Oncologist will decide this.
Because of certain health issues, even before I was of age requiring yearly mammo’s, I got them and continue to. Not qualified or interested in
dispensing medical advice, this is a review of nearly a dozen visits to the facility.
Several times issues arose where biopsies were necessary and I’m not going to say it was fun… but the staff from FOH to Drs & techs were all AMAZING! It is a scary thing to go through, and a nurse holding my hand really made it easier. They even give you tiny ice pads to put in your bra to alleviate post biopsy pain.
I’d suggest this facility to anyone and further encourage ALL women and men (yes. Men get breast cancer!) to always perform
monthly self exams and follow whatever your PCP tells you to do regarding mammos. We are in a large part in charge of our health, and while it might be a little scary and uncomfortable, you owe it to yourself to make sure all is in order.
They also provide general radiology services though I’ve not used them in this capacity. The FOH staff is friendly and wait has never been long, either to make an appointment or for procedure.
Be healthy!

My husband and I both had to be seen for X-​rays. They had to reshoot our X-​rays twice. They seemed a bit unorganized with the films. The wait time wasn’t bad though. Friendly crew.

I love this place! Doctors, the techs, the staff, they are so nice and really treat you well!!! Dr. Murakami, Dr. Oh, Dr. Welling, Kelly (ultra sound tech), all five stars! I would recommend this place, even the scheduling office, (Michelle), very accomodating!

They scheduled me right away, twice in one week. They were very friendly and efficient, and communicative. I love that they take my insurance too.

Love this place. Been coming here for years and they are always very accommodating. Even when I have no appt.

This company sent me to collections for services I never received. I have no idea how they got my information! They did nothing to help me resolve it.